Logo of Mountain Valley Home Comfort

Mountain Valley Home Comfort

  • 302 N Cameron St, Winchester, VA 22601
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Website mvhc.net
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Mountain Valley Home Comfort, we pride ourselves on our versatility and technical expertise in the roofing industry. Based in Winchester, Virginia, we specialize in roof repair, inspection, and maintenance, catering to both residential and commercial projects. Our well-coordinated team is equipped to manage complex tasks from start to finish, ensuring that every detail is meticulously addressed. We understand the importance of organization and consistency in delivering high-quality results. Our commitment to thorough communication and attention to detail allows us to build lasting relationships with our clients.

Whether addressing a minor repair or conducting a comprehensive inspection, we strive to provide durable solutions that offer long-term value. Located at 302 N Cameron St, we proudly serve Winchester and the surrounding regions. Our ability to navigate intricate projects with precision reflects our dedication to excellence in every aspect of our work.

What people say about “Mountain Valley Home Comfort”?

Customer feedback for Mountain Valley Home Comfort is overwhelmingly positive, highlighting their excellent customer service, prompt delivery, and effective communication. Technicians consistently arrive on time and demonstrate thoroughness in diagnosing and resolving HVAC issues. Many customers appreciate the detailed explanations provided by the technicians, which enhance their understanding of the services performed. The company's responsiveness to service calls and their commitment to customer satisfaction contribute to a strong overall reputation among users.

What Users Like The Most
  • Diego arrived right at the scheduled time, quickly determined the problem and unclogged the line.
  • I appreciated the communications; very important for service organizations to do.
  • Kyle went above and beyond to deliver exceptional service and explained each step clearly.
  • The technician explained everything that was wrong with the AC unit and did a fantastic job.
  • Mountain Valley Home Comfort's service is always prompt, professional, friendly, and thorough.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 43 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Jim Cartmill
Jul 8, 2025

Diego arrived right at the scheduled time, quickly determined the problem (a clogged drain line), quickly unclogged the line and modified the line so it could be quickly be cleared should the problem occur again. He also explained how the drain shut off system works and communicates with the thermostats on both our systems that I had missed. Great work!

George Forse
Jul 8, 2025

First of all, I appreciated the communications. Very Important for service organizations to do.
Secondly, your service technician, Johnny Riggs, was very thorough and efficient. He was very personable and enthusiastic about his assigned task. And, he not only solved my HVAC problem, but performed a function that would disable the HVAC system if the problem cause re-appeared in the future, as well as, arranging for a larger condensation tray to be fabricated and installed, as we requested.

Ryan Cornell
Jul 5, 2025

Kyle went above and beyond what I expected from a typical repair call to deliver exceptional service. He took the time to clearly explain each step of the work in a friendly, easy-to-understand way. It was an easy choice for me to sign up for the annual maintenance plan with Mountain Valley.

Christine Puckett
Jul 4, 2025

Mountain valley home comfort and the technician, Drew are top notch! Drew came to our house to check our hvac unit as it kept tripping the breaker off. He found the problem and quickly got it fixed.

Drew then checked to ensure everything else was working as it should. Drew was very nice, polite, and efficient. He explained everything and walked us through what he was doing and why every step of the way.

I will always recommend Drew and Mountain Valley Home Comfort to anyone that needs hvac service or replacement!

Tudy
Jul 3, 2025

I called and talked to Lauren about new ac/heating system mine went bad. We figured out what would be best and had installed within a week. Great people

Joey Halm
Jul 2, 2025

The help was prompt and the issue was quickly resolved. It was user error (!), so no additional charge. Will continue to use Mt. Valley Home Comfort.

Ryan Kirby
Jul 2, 2025

Needed HVAC service and contacted Mountain Valley Home Comfort. They were able to send a technician out within a few hours/ same day. Employee Diego checked my HVAC, ordered parts, and serviced my unit to get it back up and running. He was prompt, communicated his eta and fixed the unit. Great customer service and HVAC skills. Thank you!

Lee Garrett
Jul 1, 2025

We were concerned ceiling water damage might be coming from our attic air handler. We got next day service call. Ryan was on time, put on protective shoe covers & checked out our attic unit which was all good. While in the attic Ryan looked for other possible issues causing the ceiling damage & determined maybe roof seepage coming from a compromised vent boot or improper boot flashing. On leaving he used his portable vacuum to clean up some insulation material that dropped down from the ceiling access. Overall very friendly professional service. Happy to be on their Maintenance Plan.

Paul Singh
Jun 30, 2025

The technician explained everything that was wrong with the AC unit and he did a fantastic job looking over everything.

Joanne Johnston
Jun 30, 2025

They came when they said, tech was experienced and based on my issue discription, knew where to start to diagnose replace damaged part and get us working again!!

Dave Rodocker
Jun 29, 2025

Very freindly and heipful. Multiple qoutes for different options to replace my unlt. Punctual and clean . Very satisfied with the end result.

L & J Diaz-Granados
Jun 29, 2025

It was a hot & humid July day and our A/C stopped cooling on a Saturday evening. The indoor unit's fan was running so it took us a while to notice that the fan had stopped spinning on the outside unit. I called Mt Valley Comfort who have serviced our home for the last 4 years. The previous owners recommended we keep using them based on their high quality of service, and we agree!
I got thru to the service desk who took my message, and within 5 minutes, I got a callback from Tessa who took down the information and arranged for technician Johnny Riggs to come by as he was finishing up his calls for the day. I got a call from him around 6pm and he arrived within 30 min. He got us up & running in about 15 minutes! Although we had to pay the after hours rate, Johnny and Tessa offered to waive the diagnostic fee bc she had known immediately what the problem was upon my description over the phone. We appreciate their prompt service but also their integrity, professionalism and honesty to offer that to us. Mountain Valley Comfort knows how to take care of their customers!

JEANNE SNIPES
Jun 29, 2025

The young man you sent out was very thorough. He did an excellent job. He was polite and professional. My air is working great. Thank you so much.

Suzanne Ford
Jun 27, 2025

Today Drew from Mountain Valley came to fix my AC unit. He was knowledgeable and very patient, taking the time to explain to me the problem. He also didn't mind answering any and all of my questions. After 5 days without AC he had it up and running in a short amount of time. I greatly appreciate his efforts on such a hot day. Thanks again Drew and Mountain Valley. Suzanne

Sandra Mader
Jun 26, 2025

Very good. very polite. A/C tech figured it out quickly and fixed it and left. did not even have an opportunity to offer him a drink. A+

Keith Cline
Jun 26, 2025

Technician Johnny Riggs did an outstanding job today diagnosing the problem with our air conditioning during this oppressive heat wave. Mountain Valley Home Comfort service is always prompt, professional, friendly, and thorough.

James Cox
Jun 25, 2025

Courteous and informative service technician (Johnny Riggs). He diagnosed the issue quickly and told me exactly what he was doing to correct the problem. Also happy that service was provided within a day and a half of my call.

Mike Mackenzie
Jun 25, 2025

I had a mini-split with a malfunctioning pump so water was dripping inside my house and I had to shut it down in 90° heat and humidity. It happened on a Saturday night (of course). I called their number to leave a message and instead got a customer service rep that took all of my information and since I had other cooling it was not a dire emergency. They offered a Monday appointment but I was going out of town for a couple days so I chose my first day back. I was called before the repairman came, which I always appreciate. The repairman was polite, professional and thorough. My unit was repaired and back on line within two hours. Really good service.

deanna robbie
Jun 24, 2025

I appreciated the main office notifying me ahead of time when their service technician was due to arrive. Kyle was on time and was very knowledgeable servicing our mini split. I am very pleased with Mountain Valley’s service work and no doubt will use them in the future.

Jim Judy
Jun 23, 2025

Tech was professional. Called me and told me he was on his way here. Arrived shortly after and put his booties on and inspected inside unit and then outside unit. Mountain valley installed my new heat pump 4 years ago and so far very pleased. They do the annual inspection and I feel the price is reasonable. Will continue to use. Mountain valley.

Nicky Dunivan
Jun 23, 2025

10/10 recommend! Our AC started blowing warm air out on Sunday night during a heat advisory. I called MVHC at 7:00 am Monday morning and asked if I could have someone sent out to look at my AC unit and they were able to schedule someone first thing between 8:30-9 am. The technician showed up on time, found and fixed the problem, had the parts needed on hand, did a thorough inspection of the indoor and outdoor units and had our AC unit back up and running within an hour! He was friendly, knowledgeable and provided details along the way. Very prompt attention from start to finish.

Eric Newman
Jun 20, 2025

Another great experience with this company. Noah came out this morning to perform an annual inspection on our HVAC system. He was polite, professional, and informative. Took the time to complete a thorough inspection and then review everything with us before he left.

charity hansberger
Jun 19, 2025

I hate MVHC. My until was installed 4 years ago. The installers were brought back 4 times to fix their mistakes. My wire was crimped, stopped the unit from working. The tech called Mitsubishi and was told to patch the wire and order a replacement. Sandy REFUSES to replace it. I have a 10 yr labor and parts warranty. Sandy doesn't like us because she doesn't like my daughter. I am required to pay for the yearly maintenance to maintain my warranty. I will ONLY allow Johnny in my home to do the maintenance. He is awesome, does his job perfectly. That is why I am giving 5 stars. That is only for Johnny. MVHC gets negative stars. If you call them, request the most awesome tech they have...Johnny!!

Edmondsongs Janet Edmondson
Jun 19, 2025

1st time working with Mountain Valley Home Comfort and it truly is “Service the way it ought to be!” Jacob was polite and professional, explained what needed to be done and got right to it. A colleague drove the part needed right to my home, and the job was done and done well!

Bob Fish
Jun 19, 2025

Happy with a detailed annual inspection. Diego thoroughly checked the gas furnace and A/C unit. Answered questions. Walked me through the condition of each systems.

Thomas Edwards
Mar 15, 2025

Second AC/furnace install from MVHC. I am not one to leave reviews typically but have done so for both of these jobs. Outstanding company all the way around. Customer Service, quality of workmanship and attention to detail. Highly recommend them.

Chrystal Johnston
Feb 13, 2025

Excellent service from Jim, he explained everything and took care of the problem. Very professional. I will never have any other company work on my HVAC needs. Customer for life here. Also big shout out to customer service, very nice and helpful.

Debi Rhodes
Jan 4, 2025

Tyler with Mountain Valley Home Comfort did a yearly service check on our HVAC unit. He was polite, professional and very knowledgeable. We appreciate his dedication to keeping our HVAC system running properly.

Andrew
Jan 3, 2025

Great crew, from the rep that came out to assess the job, to the crew that did the replacement install. Great unit installed and done right. Definitely will call them again

Daniel Webb
Jan 2, 2025

Very thorough inspection. Jerry and coworker were very friendly. They took the time to answer my questions . Will use Mountain Valley for my next service.

Carly Mellette
Jan 2, 2025

As always Mountain Valley does a great job! Gerry was thorough and explained everything well. I asked about about duct cleaning, Gerry took time to contact office to get price on duct cleaning I'm thinking about getting done as he remembered that there was a "sale" on that service. Thanks Gerry will be deciding on that soon!
As a widow I'm so thankful for the caring service this company provides.

Steven Young
Dec 31, 2024

The tech (I believe his name was Nate) that came to my house was very efficient and explained everything thoroughly. Great service!

Mary Hahn
Dec 30, 2024

They did an amazing job. They showed up when they said they would, did their job quickly and professionally. The product is working wonderfully.

William Gangwer
Dec 25, 2024

Another fantastic experience with Mountain Valley Home Comfort! The ladies in the office were all very kind, helpful, and accommodating. Technician Johnny Riggs was very kind and professional to our family inside our home. Mr. Riggs was thorough during our annual maintenance appointments and answered all of our questions in a way that was simple for us to understand. Thank you for helping to keep us comfortable inside our home!

Treasure Tree Wire Wrapped Jewelry
Dec 23, 2024

Nathan was awesome had us up and running in just over hour. Very professional and signed up for Home Comfort Club along with Military discount. A big thank you. Temperature was 21 the night Furnace went out. He was here before noon. A big thank you to lady that answered the phone and got him to us. Much appreciated. Merry Christmas Happy Healthy New Year to you all!

Kathleen Roberts
Dec 23, 2024

Great customer service. Set the appointment, got text reminder and a call from technician 15 minutes out. Checked out system and determined cause. Gave me cost estimate. Ryan ( hope that is correct) was very courteous and knew what to do. Thanks again!

Shellie Selove
Dec 22, 2024

They showed up when they said they would. They did neat and efficient work. The bill was exactly what they said it would be. And they finished the job early. Excellent work!!

Joni Hinton
Dec 21, 2024

The gentleman that came to service my furnace was great. He checked everything & told me what the problem was. He replaced the bad part & now my furnace is working right.

Monica White
Dec 19, 2024

Nathan was great to work with! Thorough, professional, knowledgeable... he took time to explain everything and answered a bevy of questions regarding options and ideas. The written report is very helpful and the photos documenting what he found in the system help to complete the package.

Trish Wilkins
Jul 14, 2024

Sam was very personal and professional. He explained in detail what maintenance he performed. I highly recommend Mountain Valley Home Comfort.

Don Christian
Jul 8, 2024

Arrived ahead of schedule—good. Clean and courteous. Did thorough check up and left a sheet detailing work done. Super happy.

Roveen L Yoder
Jul 1, 2024

Noah was professional, answered the questions that I had regarding the away setting and reviewed with me what he had done. He also suggested settings for the downstairs.

Richard Sider
Jan 16, 2024

Didn't get her the same day but came the next morning. Tech had to get a part but came back within an hour to complete the repair.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 302 N Cameron St, Winchester, VA 22601
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Website mvhc.net
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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