Massa Home Center

A nice, helpful gentleman in the paint area helped us with paint. Sounds simple but... First he helped us find the quart of flat black rustoleum we were looking for. Then, when the specific etching primer was not in stock he ordered it for us. Wait for it. Then, as were leaving, he ran out to the parking lot with a quart of etching primer by the same company. Thanks.

Bobby Saltzman - Contractor Sales = the WORST customer service I have EVER received in this valley and I've lived here my whole life. Rude and doesn't know anything about customer service, let alone doing his job. Hard to believe that Massa can stay in business with this level of incompetent employee.

Treated poorly. Came in for some 2x6"s, called Head of time to check availability and if they would cut them to the size we needed. Was told yes and was .75 cents a cut.

When I came to purchase the wood they were more than unhelpful and treated me like I was incompetent.

To boot, they did NOT cut the wood as asked. They wouldn't cut anything! What the heck?

Very strange. The man that "helped" me was an older gentleman and will lose you customers.

They're always right there to help you whenever you need help you got great workers they had great owners very nice people that have a lot of selection of home improvement stuff lumber household items and just all around great store and good people and their store has a great view of the mountains Hamilton Montana. It's a great store to shop at guaranteed

Always get good lumber there. They also sell the black & white tarps that cover the lumber when delivered. Good size tarps for $3.

Always a good experience the employees are super friendly and always willing to help. Always able to find someone, store is laid out fairly easy to navigate, my kids love coming here cause they always get a .
Update 4-24
So here's the thing I usually use this place and no issue staff usually great but 1 particular old man who cuts wood/ trim asked him to get some cuts he says not exact but over I'll cut em, his look his attitude tone and demeanor all scream local small town small mind so I took my business elsewhere, but to prove a point I had a female associate of mine go to the same place to the same guy and ask for the same cuts. And they were cut exact for her, so I'm not sure if this is a reverse sexism or just ignorance or just an old man being creepy for a pretty girl... But your lack of standards and consistency make this business irrelevant....I already had cuts done in Missoula just needed to proove a point.

This store is such a bright spot in my day whenever I go in. I was really intimidated about renovating my music studio but everyone here has been so helpful and kind and made it a joy for me to grow in my home improvement skills. My studio looks better than I could have hoped thanks to Mark the wonderful paint guy, Jeffrey who always has a kind word of encouragement and all the other friendly and helpful workers.

Update Feb, 2024: Employees are always willing to go the extra mile to assist when able. Twice we have been to Massa looking for special wood and were assisted by Adam who works in the yard. He is very knowledgeable and helpful. Adam knows what he is doing, knows the materials that they have, willing to take the time and assist and knows the answers to questions. Adam is a great addition to a wonderful staff.

Massa Home Center will always be my store for anything home improvement. The level of service they provided to my family was exceptional. Clay, the store manager, is a first class guy. He and his staff are knowledgeable and consistently do the right thing for their customers. Fair prices…actually really good prices and a huge selection for any home improvement project. I used to drive into Missoula to big box stores but not any more. Save yourself some time, money and gas and go to Massa where you’ll get great service for everything you need.

Thanks to the Massa Home Center team again!

This place is like a way more friendly, mini neighborhood, home depot. You get helped right away without the lost feeling, unfamiliar faces, and indifference of a chain store. Feels like family helping family.

The guys are very helpful and experienced, curbside delivery to maintain social distancing. They'll make sure you have what you need to finish the job, even that one little part you forgot.

the sales staff knows enough to help customers in every dept. The store is well stocked and prices are fair.

Great small town lumber yard with most of the things you need for most projects from fixing your sink to a 25.000 sq ft custom. Always plenty of help and if they don't have what you need they will get it for you!!

Was working on a bathroom project with my son and had to make numerous trips down here, as is always the case with my projects. We ran into some complications that we didn’t know. We came down here and found lots of great answers from both the staff and the other store patrons. I love this community.

I had loads of questions for one of the employees and he happily answered every one of them. I go here every time I need anything. The staff are always extremely helpful and friendly.

They usually have what I'm looking for. Prices are a little steeper than home depot but not insulting. Staff seems knowledgeable.