Logo of Mares Roofing & Restoration

Mares Roofing & Restoration

  • Concordia
  • Licensed & Insured
  • Slate Roof
  • Shed Roof
  • Rubber Roofing
  • Tar and Gravel Roofing
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Mares Roofing & Restoration, we take pride in our versatility and technical expertise, serving both residential and commercial clients in Concordia, Kansas, and the surrounding areas. Our comprehensive range of services includes roof replacement, roof inspection, skylight repair, shed roof repair, and TPO roof replacement. This breadth allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our organized and well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value. We understand the importance of reliability and attention to detail in every project we undertake. Whether you need minor repairs or a complete roof overhaul, we are committed to executing each job with precision and care. Our ability to handle intricate tasks thoroughly sets us apart, making us a trusted choice for your roofing needs.

What people say about “Mares Roofing & Restoration”?

Customer feedback indicates significant concerns regarding reliability and communication from the company. Multiple reviews mention no-shows for scheduled appointments, which led to frustration and a lack of trust. While some customers praised the professionalism and quality of work, the repeated failures to follow through on commitments overshadowed these positive experiences. Communication seems to be a critical area needing improvement, as many customers were left without updates or resolutions after reaching out for assistance.

What Users Like The Most

  • They were prompt in response time, came out the next day, even suggested having a 2nd appraiser come.
  • Working with Mr. Mares, you will see he is sincere, honest, and as reliable as the men he employs.
  • Responded quickly to a request for a bid. The bid was very reasonable.

What Users Like The Least

  • Over the last 5 months I have tried to get them over to perform our minor shingle repairs.
  • They were a NO SHOW and quit answering the phone.
  • I've never been told what the problem is.

Recommended Reviews

Overall Company Rating
Average 3.0
Out of 5 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Andrew Kraynek
Mar 21, 2022

Nice folks and were timely for the free quote.

Unfortunately that was the last time I could say this. Over the last 5 months (!!!) I have tried to get them over to perform our minor shingle repairs. On the 3rd or 4th no-show I even called same day to ask "are you DEFINITELY coming today?" and was told yes, which they again no-showed. And whenever that happened, they didn't call to apologize or reschedule, just nothing. I kept on giving them extra chances over the months, but I'm done and feel like a fool I gave them 5 months to make this happen and now my roof is more damaged then before as the high winds rip off more shingles.

Sometimes when I would call them to follow up a day or week after a no-show, they would be nice and apologize and say they need to check schedule or something and "call me right back" which they also never did, at least 4-5 times over the months.

I am very disappointed and getting a new roofer.

Karilea Rilling Jungel
Oct 6, 2021

I located Mares Roofing through HomeAdvisor, after attempting four local roofers. They were prompt in response time, came out the next day, even suggested having a 2nd appraiser come, as they knew the wood shingle roof needed more than just "repairs."

Times being what they are, with construction costs high, we knew it would not be an inexpensive investment, but after watching Sotero Mares crew at work, we knew we were investing wisely.

It was nice to see the constant cleanup as work progressed. Working with Mr. Mares, you will see he is sincere, honest, and as reliable as the men he employs (several have been with him for many years.)

We would give him 5 stars.

William Lowther
Jun 16, 2021

Angi’s List recommended this company. At first everything seemed all fine and on track to have my attic vents installed, said he’d be here at 10 am next morning. They were a NO SHOW and quit answering the phone. I wouldn’t recommend them for roofing a dog house let alone your own personal home. Terrible business ethics to say the least.

Colleen Scroggin
Oct 12, 2020

Timely meeting to get estimate. Person giving me the estimate was professional and personable. Roof replaced faster than I thought possible and it looks great.
One problem. There was a place on the roof that had started to leak. The workers told me they had fixed it. To my knowledge it does not leak but there is a lump or ridge there. I don't know what it is. I asked them to check it. The roof was completed in June. I noticed the "lump" and contacted them in July. This is October. I've never been told what the problem is. There have been 3 visits & each time I was told yes, we'll be there and fix that. That hasn't happened yet.
So Mr. Mares did come out and looked again. It was explained to me what the ridge was and a crew fixed it the very next day. I love my new roof.

Geralyn Carstenson
May 30, 2020

Responded quickly to a request for a bid. The bid was very reasonable. Got to the job two days early. They let me know of a few complications in the roof and what the adjusted work would cost. Cleaned the area up and checked in to see if we had any questions or concerns. Very satisfied.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Concordia
  • Licensed & Insured
  • Slate Roof
  • Shed Roof
  • Rubber Roofing
  • Tar and Gravel Roofing
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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