Lotts Ace Hardware

Good 4.7 (7 reviews)

139 US-51, Batesville, MS 38606
Industrial Roofing
24/7 Emergency Repairs
Financing Available
Free Estimates
Licensed & Insured

Website www.acehardware.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Lotts Ace Hardware, located in Batesville, Mississippi, we pride ourselves on our versatility and technical expertise in roofing services. Our offerings include roof replacement, inspection, tile roofing, wood shakes, soffit and fascia services, green roofing solutions, and TPO roof replacement. Whether you are tackling a residential project or a commercial endeavor, we have the capability to manage complex tasks from start to finish. Our organized and detail-oriented approach ensures that every project is executed with precision, resulting in durable and high-quality outcomes. We understand the importance of reliability, and our well-coordinated team is dedicated to delivering long-term value to our clients. With a focus on thorough project coordination, we are equipped to handle any roofing challenge you may face in Batesville and the surrounding areas.

What people say about “Lotts Ace Hardware”?

Customer reviews are overwhelmingly positive, highlighting the exceptional customer service and helpfulness of the staff. Many reviewers commend the knowledgeable employees who go above and beyond to assist customers, often staying late to ensure their needs are met. The inventory is noted as extensive, particularly for specialized items like hydraulic hoses. However, there is a notable incident where a request for community support was denied, which reflects a lack of customer appreciation in certain contexts. Overall, communication and the willingness to help are frequently praised.

What Users Like The Most

They are always busy on Saturday, but there is usually only a short wait until someone will help you find what you need.
Lots of great inventory, Mr. George is the guy to see, he's always helpful.
Great customer service and attitude.
They stayed past closing time to get us parts and to make keys for our vehicles.
The people working were well educated and professional and had no problem trying to understand what I was trying to explain.

What Users Like The Least

Because most of the people that knew Charley came in and out of this store. And the person was told no they could not hang it.

Services: Roof Replacement Roof Inspection Tile Roofing Wood shakes Soffit and Fascia Services Green Roofing Services TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Excellent 4.7

Out of 7 reviews

5 stars

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phyllis vaxter

Google review

Mar 1, 2025

They are always busy on Saturday, but there is usually only a short wait until someone will help you find what you need.

Ande Dunn

Google review

Jun 14, 2023

Just about the only place in town to make hydraulic hoses. Lots of great inventory, Mr. George is the guy to see, he's always helpful.

Felicia Brown

Google review

Mar 26, 2022

Was immediately welcomed in the store.I was helped with getting the correct items I needed for my DIY project. Great customer service and attitude.

Darryl Jenkins

Google review

Dec 16, 2021

These guys were great. They stayed pass closing time to get us parts and to make keys for our vehicles. Great service in my opinion.

Johnna Ashmore

Google review

Nov 23, 2021

My first time in here . My husband Charley done 90 percent of his business here before he passed away with cancer . They were ask if a poster for a benefit for Charley's family could be hung somewhere in the window or store . Because most of the people that knew Charley came in and out of this store . And the person was told no they could not hang it . Great customer appreciation

Kevin Ott

Google review

Mar 8, 2021

Friendly, knowledgeable staff that go the extra mile to ensure your satisfied and have the correct part. Mr George is awesome!

Ivy

Google review

Mar 1, 2020

My husband sent me knowing I had no clue what I was looking for, thankfully the people working we're well educated and professional and had no problem trying to understand what I was trying to explain. They have patience!! Also the prices are so much better than Lowe's or any other competitor. If your looking for genuinely good people and service definitely stop here first.

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