- 299 Garfield Ave, Pasadena, CA 91101
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Legacy Roofing Company”?
Customer feedback is mixed regarding the roofing services. While several customers highlight excellent workmanship, responsiveness, and communication, there are notable concerns about appointment reliability and communication issues. One customer reported a missed appointment without proper notification, which raises questions about the company's management and customer care. Overall, while many praise the quality of work and customer experience, the lack of consistent communication has left some customers cautious about recommending the service.
What Users Like The Most
- Their team is responsive, provide great follow up and quality workmanship at a great value.
- They did an excellent job... they always update about the progress.
- Everyone was friendly, courteous, hard working with a high skill level.
- They did such a good job for me.
- Thanks, Legacy Roofing for treating me the way a customer should be treated.
What Users Like The Least
- I took time away from my office job to wait for them...no show.
- The lack of communications and/or care about the impact on my schedule...revealed a management issue in the company.
- I get it...that happens. But the sort of 'oh yeah sorry' attitude...makes them a no-go for me.
Recommended Reviews
A bit surprised by the ratings here...My experience was that I made an appointment...they gave me a time range...No email confirmation, no text confirmation. I took time away from my office job to wait for them...no show. I called, and the explanation was that the "person had a personal emergency." I get it...that happens. But the lack of communications and/or care about the impact on my schedule, the sort of "oh yeah sorry" attitude... revealed a management issue in the company. So that makes them a no-go for me. Maybe they install great roofs, but I'll never know, because there are so many strong alternatives out there, and the one other contractor I have called has demonstrated understanding of everything that has lacked in this experience..
I have been involved in the real estate industry for over 30 years and I have always been able to call on EcoSmart Development & Construction for short and long term solutions involving new construction, extending existing roof surface life and providing emergency repairs. Their team is responsive, provide great follow up and quality workmanship at a great value.
Legacy Roofing is highly recommended! We had a great experienced hiring them to do my roof. They did an excellent job. The way they discussed about the company, quality of materials and what to expect, we did not make any second thought of hiring them, we signed right there and then. They were true to what they promised and they always update about the progress. In two days time, my roof is already done. No stress at all. It was worth paying for. Definitely, we will hire them again in the future.
- 299 Garfield Ave, Pasadena, CA 91101
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated