- 16-586 Old Volcano Rd, Keaau, HI 96749
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Asphalt Shingle Roof
- Flat Roof
About the Business
What people say about “Keaau Ace Hardware”?
Customer reviews for this hardware store generally reflect a highly positive sentiment, highlighting the exceptional customer service and knowledgeable staff. Many customers appreciate the prompt assistance and expertise provided by employees, which enhances the overall shopping experience. However, some reviews do mention that the prices can be on the higher side. The store's convenient location and the ability to find various hardware supplies without needing to travel far are also frequently noted. Overall, the communication and support from staff are praised, making it a reliable option for local hardware needs.
What Users Like The Most
- Friendly and helpful staff. Easy to find the items I needed.
- Larry is the most competent staff member I have ever dealt with at any general merchandise hardware store.
- Employees are always friendly and knowledgeable, greeted me when I walked in.
- Great service at this location! Nani and Donny went the extra mile for me.
- Thank you ACE!!!! Your Keaau team really helped me make a goal today.
What Users Like The Least
- They are historically pricey! I don't mean a little pricey, either.
- Just had the worst knife sharpening experience ever - epic fail.
- Charged me $7/blade that wasn't sharpened properly. Never again.
Recommended Reviews
Already shopping at Foodland, needed some stuff, so walked in. Young guy immediately helps me and directs me to where the paint rollers are in the back. Then I go to the finishes aisle and Brian, a former furniture maker for goodness sake, helps me with my Minwax finish choices! A former furniture maker helping me in the finishes aisle! Wow! Nice guy, too - we talked story for a while. Friendly out front at the checkout, too. I'll be going here more. It was nice.
They do have everything you could want in hardware, but the are historically pricey! I don't mean a little pricey, either.
I had a small plumbing repair to do and wanted to avoid going all the way to Hilo for the parts. Immediately after entering the store a staff member quickly guided me to the correct section and when I showed him what I needed he said "Let me get Larry."
I'm glad he did. I do a reasonable amount of handyman stuff for friends and family so I am in hardware stores frequently. Larry is the most competent staff member I have ever dealt with at any general merchandise hardware store. He quickly and competently gathered all the components I needed to replicate my broken part. He was polite and knowledgeable. His expertise simplified my trip hugely.
Thank you Larry. Well done.
- 16-586 Old Volcano Rd, Keaau, HI 96749
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Asphalt Shingle Roof
- Flat Roof