BUYER BEWARE: STAY AWAY FROM THIS COMPANY. They walked away from our project without addressing so many concerns, the pictures speak for themselves. As you can see, these concerns include: crooked/uneven master shower tiling, shaky grout lines of varying weight from barely visible to much larger, and uneven grout color and grout color not matching the grout selected. The owner told us that color variations are expected with the product we selected but when we contacted the grout manufacturer directly with photos of our project and our grout sample, we were told that when mixed according to specifications, grout color variation is NOT to be expected. The grout is also pitted in some areas. In addition, you’ll notice that tiles do not line up in several places and the mosaic is not tiled flat. The “resolution” to this was to grind down the mosaic so that the result is rough, compromised, and scuffed. In places where pieces of the mosaic are missing, they were filled in with grout. In addition to the absolutely egregious work on our master shower, our LVP flooring had to be installed twice because the first time they did not stagger the boards. The transition from the existing floor to the new bathroom floor was not connected properly, resulting in a gap and unsecured flooring. It appears that the locking mechanism on the LVP plank was removed to set the new piece next to the existing floor rather than locking them in place (there was a locking piece available on the existing floor, ready to be connected). There really is too much to include but I hope the pictures of the master shower give you all the information you need. We were told by the owner of Kansas City Remodeling/Handyman Allen that the concerns we outlined were “minor issues that would be considered typical with the selected tile and within industry standards.” When we asked for clarification on which specific issues should be considered “minor and typical,” we did not receive a response. Our master bedroom closet was used as a “trash shoot” to the construction dumpster in our driveway during the demolition stage. Our window screen was removed, and items were thrown out of our second story window to the dumpster in the driveway. This was done without request or approval and without any form of protection on our carpet, hanging clothing, etc. in the closet. The clothing and floors were left with chunks of drywall and tile, dust, and other construction debris. This is a questionable and potentially unsafe practice that should likely not be used at all, and if so, at least with homeowner consent and appropriate coverage/protection. Per our contract, the project areas should have been swept clean daily, which was not completed. Please know if you contract Kansas City Remodel/Handyman Allen that the work pictured here is considered acceptable by their standards.