- West Newton
- Commercial Roofing
- 24/7 Emergency Repairs
- Metal Roof
- TPO Roof
- Hip Roof
About the Business
What people say about “Joe Thornton Roofing”?
Customer feedback is overwhelmingly positive regarding Joe Thornton Roofing, highlighting exceptional service, professionalism, and quality of work. Many reviewers appreciate the prompt communication and responsiveness, often noting the crew's efficiency and thorough cleanup after projects. Customers express high satisfaction with the pricing and the effective solutions provided for roofing issues. While the majority of reviews celebrate the positive experiences, there is one notable negative review that reflects poorly on customer service when dealing with specific property types.
What Users Like The Most
- Estimate was spot on and crew was quick and professional.
- Joe took a look, found the likely culprit and added some flashing, and we haven't seen a drop since.
- Highly recommended! Joe and his team were outstanding. Responsive, experts, and professional!
- Their quality of work was fantastic, and their price was very competitive.
- Joe puts pride in his work and stands behind it.
What Users Like The Least
- He was all set to come out until I mentioned I lived in a farmhouse. He said he doesn't work on farmhouses because they are ALL dirty!
Recommended Reviews
Awesome job! Estimate was spot on and crew was quick and professional. Cleanup was perfect and one of our biggest concerns.
I have a slate roof that was letting in some water during very bad rain storms. I had another guy come out and replace a few tiles and do some sealing for several thousand dollars. The leak came back, and he said the only thing left to do was take out several rows of slate to examine, which would cost as much as a new shingle roof. Joe took a look, found the likely culprit and added some flashing, and we haven't seen a drop since (there have been several very hard storms). Thanks a million.
Highly recommended! Joe and his team were outstanding. Responsive, experts, and professional! My skylight was damaged in a hail storm. Joe was there the next day to assess and estimate (timing is critical when you have rain water coming through the roof). He and his team sourced and replaced the skylight the following morning! No issues, like new!
- West Newton
- Commercial Roofing
- 24/7 Emergency Repairs
- Metal Roof
- TPO Roof
- Hip Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Joe Thornton Roofing offers free estimates for their services.
2. Are warranties offered by the company?
Yes, they offer warranties, including a 10-year labor warranty on roof replacements and a 5-year labor warranty on gutter replacements.
3. Does the company offer senior discounts?
No information found regarding senior discounts.
4. How is the company overall rated?
4.8 out of 5 based on 34 reviews.
1. What services does the company offer?
Roof Repair; Roof Inspection; Roof Coating; Rubber Roofing; Shed Roof Repair; Slate Roof Repair; TPO Roof Replacement.
2. Are there any services the company does not offer?
No information found regarding services not offered.
3. Does the company offer emergency services?
No information found regarding emergency services.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations.