- 591 John Stark Hwy, Newport, NH 03773
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Jim's Cap Town USA”?
Overall, customer sentiment is overwhelmingly positive regarding the services provided by Jim's. Reviewers frequently highlight the exceptional customer service, quick delivery, and professional installation of products. Many customers appreciate the friendly atmosphere and the knowledgeable staff who go above and beyond to meet their needs. However, there are a couple of serious complaints about car sales that have negatively impacted the perception of the business in that area, which should be noted. Communication and responsiveness are also frequently mentioned as strong points.
What Users Like The Most
- The service was pleasant, and done properly, completed for inspection.
- Very knowledgeable and professional. If you need something for your truck? Check this place out.
- They allowed me to do a straight trade for a tonneau cover. Less than 15 minutes in and out.
- I found, John, to be very knowledgeable about trailers and their capacities.
- He matched a nearby competitor's price.... Would def recommend this place.
What Users Like The Least
- Never buy a car from there; 3 cylinders were misfiring.
- He wouldn't even shake my hand because he was too busy.
- I walked around his lot and fell because of sheer ice covered with a few inches of snow.
Recommended Reviews
I had bought a topper in another state a year ago and the latch on one side had become loose. I drove by Jim’s on a whim hoping to get home to work on it for me. He made the adjustment and tightened things up and sent me in my way! Really appreciated his helpfulness and enjoyed the conversation along the way!!
I was told a needed a LED for my cap to pass inspection from Keys. I went to Jims and was met by a medium dark haired "4 pawed" greeting supervisor. Who wagged his tail and had his Dad fix my wiring and make it safe and secure. It was not my light at this time but the service was pleasant, and done properly, completed for inspection. I got two "Woofs" of approval before I left. This is what kind of service, dedication and honest work we need back in our society. Thank you for your prompt help and kindness. Chrismas Mary Converse
If you need a cap or cover for your pickup, this place is fantastic. I ordered my cover and within 2 days it had arrived and was professionally installed.
- 591 John Stark Hwy, Newport, NH 03773
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered