JCC Concierge

Worked with JCC Concierge on a listing of mine in Kent and I was so impressed with the product. They were able to complete the work on time and below budget. When an issue arose prior to closing that was outside the scope of work that JCC Concierge had orginally proposed, they jumped right on it, got the issue resolved, and charged my seller a very fair price, (even with the unexpected charge, we still ended up well below budget.)

I was impressed with their communication and process throughout. There is a definite need for a product and service like this in the real estate industry and I am happy to have found JCC Concierge. Looking forward to doing more work with them in the future!

JCC was wonderful to work with my clients who had a home for 30 years and needed a full refresh prior to selling. JCC made it easy and guided the sellers through the process, left the design details to their experts and met all promised timelines and budgets. We listed and had a full price offer within the first week. Highly recommend for any sellers looking for a simpler process with excellent reliable results.

During a very demanding time in my professional and personal life JCC Concierge accomplished what I never could. JCC advised me through the process of preparing my parents' home for sale and flawlessly played point on sales and closing! They patiently answered all my questions and explained what to expect throughout the process. They definitely have a unique start-to-finish service that will save you time and frustration. Highly recommended!

JCC Concierge has been an asset to us. They finish the project when they say and they do it always on budget. My clients are always pleased when we use these guys.

My wife and I had intended to sell our townhome "as is". Scott provided pictures and documentstion on how JCC Concierge had worked with homeowners to upgrade their homes and get a greater return on investment. We were provided with weekly progress reports and photos of the ongoing work. The work was completed on schedule and under budget. We accepted an offer above the listing price within days, and closed in about a month. Scott and his group did an outstanding job.

As a real estate agent, my priority is always to get the absolute best results for my clients—and working with JCC Concierge helped us do exactly that.

The homeowners were originally planning to sell their property "as is", with an estimated value of around $750,000. I knew the home had more potential, so I brought in JCC Concierge to explore options. Their renovation bid came in at $141,000, and thanks to their transparency, project management, and excellent customer service, we moved forward with confidence.
They delivered on time, on budget, and with incredible results.

The transformation was stunning, and we hit the market with a list price of $1,050,000. We received multiple offers and ultimately sold for $127,000 over list price. At $750,000 the seller’s net would have been approximately $695,000. Even after paying for the renovation, the seller netted over $950,000…an additional $255,000.

This is exactly why I partner with JCC Concierge. They understand the market, they respect the budget, and they know how to add value where it matters most. Plus, they guarantee that you WILL get more than your remodel investment. If you're looking to maximize your sale, don’t leave money on the table—talk to JCC Concierge.
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JCC Concierge was better than hoped in updating and freshening a 1925 Queen Anne home that had become a bit worn, led by Scott Miller and Blake Seelbach. In very short time (3-weeks) and on time and on budget to what they bid -- they and their terrific crew replaced knob & tube wiring, repaired and repainted throughout, replaced the stove, laid carpet in basement, replaced the upstairs bedroom decking, and even located and fixed a basement leak not in the scope of work! And their clean-up crew left the house spic and span, ready for staging for sale.

Net result: because of the JCC Concierge Team's beyond excellent -- and timely -- work, the home was listed at $200K MORE than the realtor would have done "as is"; and then sold at $264K OVER asking!! Their cost was more than covered. My client the owner was thrilled as he netted more than he had ever hoped. And the buyers love the house. Plus the entire team was courteous, professional, friendly, and excellent to work with.

JCC Concierge delivered when the realtor and everyone else doubted they could. They are tops! Hugely impressed.

Can't recommend the team at JCC enough. They make it easy for a seller to maximize the value of their home and reduce the inherent stress that comes with remodeling a home you intend to sell. As an active real estate agent, I am always looking for ways to ensure my seller's have every option at their disposal. In many situations, there may be a significant amount of money a seller could gain on their sale with just some basic repairs or remodels. JCC will always be in my back pocket as an option for sellers in this situation.

As a real estate broker for over 20 years, JCC is a fantastic partner to help sellers get top dollar for their home. We have done several projects together and the quality, pricing and project management is a fantastic value. My clients have significantly increased the profit on their sales, with full hone remodels taking only 6-7 weeks. And JCC can help solve just about any obstacle or issue-getting the home market ready. I've done a lot of construction projects, estate sales and cosmetic refreshes and this team is always on time, on budget and makes me look like a rock star with my clients. JCC is my secret weapon on listing presentations and I look forward to many more projects in the future.

Our realtor introduced us to JCC Concierge as an option to increase the value of the house that we were planning to list and sell. We had a complicated timeline and the house needed a lot of work, including a brand new roof and cosmetic repairs to the flooring, walls, etc. There was just a lot of little stuff that wasn't up to par, too, like a broken gutter, unscrewed vents, bad caulking, ugly doors. Our pets had really gone to town on the place. JCC Concierge was really up to the task, though, and worked with our realtor and lender to nail down a snappy timeline that allowed everything to come together. We were presented with options (I was already impressed that it wasn't taken for granted that we were going to go all out, but instead they really understood that sometimes that's not the best value for the house) and decided on what would give us the best return.

Can't tell you how happy we are that we took the leap of faith. JCC Concierge was amazing from start to finish. At first, I was daunted by the price of the scope of work (you do pay for expediency and convenience), but it was more than worth it -- I was really, truly impressed not only with the level of communication but most importantly the fantastic final result. I've worked with contractors before and I was prepared for them to stick pretty tight to the scope. But instead they really treated the house holistically -- they did everything in the scope of work but also touched up or fixed all those little things that I didn't expect them to. When I walked into the house after they were done, it looked like a whole new space (and I really didn't want to sell it anymore, lol). I didn't find a single flaw in my walk-through, and all their color and material choices looked classy and made the space seem bigger and lighter.

Altogether, this is just such a cool service to provide, especially for homeowners like me who really thought it was beyond our means. They raised the value of the home and really made the space shine like it probably hasn't in years. And I felt at the end like I could really trust them, if I ever had other work I needed done.

Thanks for all of your help in making the house look like a home again!

Scott, Tramaine and the JCC Concierge team were fantastic to work with. After a challenging, almost 2-year long renovation-gone-wrong situation, a long-time friend connected us to JCC. What our original contractor could not complete in 18-months, JCC finished in 5 weeks! From the first day I met Scott to the date of completion, schedules were clear, communication was strong, and we felt confident that we finally had a team working for us. I would absolutely recommend JCC and would hire them again.

I had my house renovation through JCC Concierge. I was thrilled with the job that they've done it in a short timeline that they promised. My house changed into a beautiful and gorgeous house. It attracted to everyone who came to see it. I wished I found them sooner. It would saved me ton of money and work that me and my boyfriend put into it before knowing JCC because I planned to sell it only did the interior painting without updating many things 6 months earlier and my house only got a low ball offer. Of course I turned it down.
JCC and team are professional, on time and good communication. I got my house updating through their build book every week while they were working on it until it's done.
I had an knowledge and experience realtor agent.... in their team who helped to sell my house in a week, I didn't get the price that I asked for maybe if I waited a little longer to have more offers OR if...... agreed with me to put the price higher then the offer would come to the price at the beginning we set for? who know what will happen. A reason I took that offer because after the first 6 months before JCC remolding my house was on the market and couldn't sell that gave me low confident and didn't want to go through it again.
I recommend JCC Concierge to have your house renovation and sell through.... after. I would use them again in the future.

Emily.C

JCC Concierge is amazing! Their process is turn key and stress free. From the very beginning I could tell Scott and his team were true professionals. The communication, follow up, and detail to our project was very reassuring. Beyond that we were able to secure multiple offers and well above our list.

I do not recommend this place unless you are only interested in flipping your house. If you are a homeowner, I highly discourage it.

I will summarize what I experienced in 3 things
1. Terrible communication (red flag for such a big project)
2. Rude and unprofessional behavior
3. Fear estimate on relatively easy work

When we met for the estimate walkthrough, he was already 20 minutes late. He showed up and asked us what we wanted. As a couple planning to live in this place long-term, we wanted a thoughtful approach to the renovation, which involved demolishing a wall and making significant layout changes with multiple options. But we just started one layout we were thinking out to start the conversation and for the detail consideration for different options, we were thinking that we could do it over email.

When he asked for our requirements, we listed everything we wanted and were prepared to cover the costs. However, when it came to resizing a window in the new expanded kitchen area, he kept emphasizing how complicated the work would be, involving siding and exterior updates(which is already we are aware of). In contrast, other general contractors and friends who recently completed kitchen remodels shared a very different perspective.

There were numerous instances of him being extremely rude, but the most notable issue came out while we were talking about the payment plan. He insisted on 50% of the estimate upfront and the remaining 50% upon completion, without ever providing a high-level estimate for the remodeling on-site. I've never encountered such terms, especially without knowing the costs of cabinets and materials. I offered to pay for all materials and tools upfront, as well as additional fees to cover demolition and block his calendar for our work. I also suggested weekly invoices for the remaining work. Alternatively, we could explore other payment options, but agreeing to 50% upfront at the first walkthrough without getting an actual estimate and knowing what materials he would use seemed unreasonable. He further told me that this was to cover the material, demo, and to see "if you have the ability to pay that." This statement was just straight-up rude and unprofessional.

Afterwards, I checked his website, and it seems their business model is more focused on flipping houses with minimal layout changes and repeating the same work, rather than considering clients' needs. I truly believe communication is the most important aspect to look for, especially in home remodeling. They may claim to guarantee timely execution, but their communication is horrible and unprofessional.

If you are a homeowner who really cares about your place and wants to actively communicate with the firm to rethink your space, I would not recommend this company. Horrible experience and fear-based estimates walkthrough. Do more research for your own sake. There are better companies that can work with you and your home.

This was my original review... please see addendum at end. Went from 5 stars to 2.

It was a pleasure working with Scott and JCC. They were able to come in and assess what my dad’s 1981 house needed to be attractive and functional to a buyer to get top dollar. They were professional, on-time, and responsive. While they are not the least expensive firm out there, the quality of their work was excellent. In addition, they were able to address last minute issues that arose and solve them really fast so that our listing date didn’t get pushed. A real plus was that Scott’s team was always on call and available for anything that came up. They were able to do added landscaping and tree limb removal. On a day’s notice, they were able to get a team in there to replace and repaint a large amount of rotted wood that was discovered a week before we were set to list the house. On top of that, Scotts’ team had a good eye for design and structural changes that added to the overall value of the house. The remodel that they did allowed us to list the house at a much higher price netting us a sizable profit.

Just a quick addition: After selling the house, the new owners contacted us a few months later detailing the " shoddy" work done on the house and threatening legal action. While we disagree with several of their assertions, it appears some of the work done by JCC was substandard, particulerly the repair of the rotted wood, and because they only guarantee their work for 30 days, neither we nor the new buyers have recourse. So, buyer beware.

Worked with JCC to remodel a family home so we could sell at top value. They came in, gave a fair quote with reassuring guarantees, and then turned the work around in just a few weeks. We were utterly impressed. Strong recommend.

Scott and the JCC Concierge team are a Dream Team. We worked with the JCC Concierge team, along with our realtor Nic Chambers, to renovate and sell our home. From the detailed scope, the excellent communication and craftsmanship, the quick response to questions, and the ability of JCC to work on schedule, it was an unexpectedly easy home renovation process. We couldn't be more delighted. We sold our home above asking and it all went so well. Thanks Scott and team for a fabulous experience!

I am so glad that I found this company! A trusted family advisor referred me to them after my mom passed away, and I needed to sell her house along with make a few small upgrades to the primary bathroom. Everyone starting from Scott to all of his packers, movers, stagers, construction crew and administrative folks were absolutely stellar to work with. They all made a very emotionally difficult process go much smoother, and I am very thankful. MY mom’s house sold in under 24 hours which was such a huge weight off my shoulders. I plan on using them again in the future when we sell our house, and purchase a new home. Highly recommend!

I worked with JCC when selling my property because I wanted my house to sell quick and for peak value. Having the concierge experience resulted in me being hands-off with the home selling process which is exactly what I was looking for. They presented multiple options for potential value adds on my home, and I appreciated that there was never any pressure to say yes. Fortunately, I trusted and fully agreed with their analysis and JCC completed renovations quickly and effectively. The house looked great! The property sold quick and for JCC's suggested listing price so I can't argue with their results either. If you're looking for a trusted and transparent partner when selling your home, look no further than JCC.

JCC was just what we needed when we needed to remotely clear out, fix up, and sell our Seattle area condo. We were given options, and jointly worked out a plan. Our special concerns were honored. The process went smoothly and the results were what we needed.

Working with Sarah, Michel and JCC Concierge was a great experience. They helped put me in touch with all the right people to get what I needed done. Their help with clearing the garage and replacing the carpet was especially appreciated. Michel even found paint to match the most of the interior, so I could do quick (and easy) touch ups! Initially, it was overwhelming, but they broke it down into manageable pieces. My home sold quickly and over asking price, after only two days on the market. Sarah and Michel made me feel taken care of, and I knew I could contact for anything. I highly recommend their services!

JCC did a tasteful, well-designed remodel of my house as part of the sales agreement and I could not have been happier. The price was fair and reasonable and the project completed according to schedule. It was a pleasure working with Scott and his entire team - they demonstrated integrity, and a high level of care and professionalism throughout the process. I knew I was in good hands every step of the way and very pleased with the final outcome. I would highly recommend JCC for their depth of industry experience, professionalism and integrity.

I worked with Scott Miller from Hometown Advisors real estate and JCC Concierge to sell my condo in summer of 2020. Scott was great to work with--honest, responsive, very professional. Through Scott I learned about JCC and they did really nice work. To the point where I had to re-think selling it! :-). The condo sold at full price within 24 hours of hitting the market. Great experience all the way around.

We are very happy with our experience with JCC. They were very fast to answer our call for an estimate, provided a very well thorough estimate, and then delivered on the estimate we chose. It worked great and our house sold for more than we expected. Thank you JCC for your skill, expertise, and responsiveness!

I recently had the pleasure of working with Scott and his team during the sale of my mother's home, and I cannot recommend them highly enough. From start to finish, the entire process was great and Scott was incredibly helpful every step of the way. The home needed some work done on the inside, and Scott helped coordinate the entire process, handling all the details seamlessly. When we discovered that some plumbing work had been done by a relative that wasn't quite up to code, Scott and the JCC Concierge Team jumped in and got everything fixed and back in order without any delay. This was the smoothest and most stress-free experience I've ever had. Scott and his team are true professionals - efficient, reliable, and genuinely good people to work with. I would highly recommend them to anyone looking to buy or sell a home. 10/10!

In the summer of 2021, we decided to sell our townhouse and chose Nolan Vance and JCC Concierge to assist us. We took advantage of the concierge service to prepare our townhouse for sale. They did an amazing job with painting, laying new flooring and updating the kitchen and bathrooms. All was accomplished in a very timely manner. After doing an incredibly beautiful job of staging the townhouse, it was ready to be listed for sale. Based on his expertise Nolan helped us decide on a reasonable selling price.

Less than 24 hrs after listing our townhouse, we accepted an offer that was more than 7.5% above our asking price. Nolan and JCC Concierge were great to work with! They communicated well and made the whole process so carefree. This was the second time Nolan has helped us sell a property, and we would not hesitate to call him again in the future. We highly recommend Nolan Vance and JCC Concierge.

They did a fabulous job remodeling my home! They are very transparent and have your best interest when it comes to how to remodel your home. They are very knowledgeable and will try to keep the cost down without sacrificing the quality of the work. They are also very efficient! I definitely recommend them!

Prior to working with Nolan and JCC Concierge, I had received numerous letters and offers from various individuals who seemed eager to rush me into making a decision. However, their approach was refreshingly different. He took the time to understand my concerns and patiently addressed each one. They were not like the others who wanted to hurry the process along. Instead, they provided the support and guidance I needed, earning my trust from the very beginning. To say that I was amazed would be an understatement. My house sold for $250,000 above the list price! It was an incredible outcome that exceeded all my expectations. I owe this extraordinary achievement entirely to Nolan and JCC Concierge’s unwavering commitment, hard work, and ability to deliver outstanding results. Throughout the entire process, Nolan and JCC Concierge was wonderful, polite, and responsive. They understood the importance of effective communication and ensured that I felt heard and supported whenever I reached out to them. They were not only accommodating but also went the extra mile by conducting thorough research on my behalf. Their dedication to providing exceptional service was evident every step of the way. I highly recommend Nolan and JCC Concierge to anyone considering their services. Trust me, you won't regret it. They have the expertise, professionalism, and commitment to deliver outstanding results. If you want to maximize your potential and work with individuals who genuinely care about your success, then Nolan and his JCC Concierge are the ones to call. 10/10!

I had the pleasure of working with Brian Alfi and JCC Concierge and overall, I was very satisfied with the exceptional service provided by this team. They truly delivered on their promise. The recommendation they made for the house was spot on and exactly what it needed to be sold! My house lasted only a couple days on the market and sold for $50k above list price! I’m glad they recommended this option or I would’ve left a significant amount of money on the table. I simply didn't have the time to seek out contractors and manage renovations myself. Their assistance in this regard was invaluable. They took charge of finding reliable contractors and overseeing the necessary improvements, which saved me a tremendous amount of time and stress. I wholeheartedly recommend Brian and JCC Concierge to anyone looking to sell their property. They not only deliver on their promises but also go above and beyond to ensure the best possible outcome. Thanks to their expertise and the well-informed decisions they made, I was able to sell my house at a price that truly reflected its value.

The JCC Concierge ownership and the managers/supervisors were knowledgeable, insightful, honest, courteous, and willing to listen. The team was extremely hardworking, always pleasant, and willing to put in the extra hours, always with the end goal of meeting prescribed timelines which appeared to be faster than the typical general contractor. Their changes to our 1986 built home brought a modern touch and feel that appeared to appeal to the ‘current’ buyer. JCC Concierge has stated they stand by their work, an important consideration in this day and age. Overall, aside from the normal contractor-homeowner bumps in the road, the experience was satisfactory.

Rory & Jeri O

My overall experience with Nolan and JCC Concierge was awesome! I’ve dealt with other folks but Nolan and his team won me over with their swiftness and initiative, they made the process easy! It was incredible that my house went mutual after only 3 days on market!! I’m grateful for Nolan and his JCC Concierge Team for making the house look great and saleable, they really never missed a beat! While they were working on the home the JCC Concierge team even paid for my housing and living expenses to help bridge the time gap! Given the uncertain market climate, I was impressed at how everything was handled and I couldn’t ask for a better process. If you’re thinking of making the move to sell your home, I would definitely recommend Nolan and the JCC Concierge Team, they’ll take good care of you!

I found Scott and JCC Concierge to be super helpful when I was selling my home, I felt comfortable with him. They made the process easy!  Scott and his team took care of everything from moving my stuff to storage to painting, carpet and getting staging and photos. When the Buyer's inspection required a new roof, Scott's team jumped into action and completed it within a week so we could close quickly. Scott is reliable and trustworthy and I definitely recommend him and his team!

I had a good experience with Scott and JCC Concierge. I love the fact that there was transparency and the fact that it was a straight forward process. My favorite room was the Kitchen, they did an awesome job! The communication was a 10 and the overall experience was a 10. I would definitely encourage anyone to explore it as an option before you sell to ensure you are getting as much out of your sale as you can!