- 7555 Lewis Ave, Temperance, MI 48182
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Warranties Offered
- Slate Roof
About the Business
What people say about “Jacob's Supply”?
Customer reviews for Jacob's Supply reveal a predominantly positive sentiment regarding their service and product offerings. Many customers praise the knowledgeable and friendly staff, highlighting their excellent customer service and helpfulness in finding the right products. However, a few reviews express dissatisfaction with delays in order fulfillment and issues with product quality, particularly concerning flooring materials. Communication appears to be a concern for some, as there are mentions of inadequate updates on order statuses. Overall, while the majority of experiences are positive, there are significant issues that potential customers should be aware of.
What Users Like The Most
- The team at Jacob’s supply is amazing. Great customer service and the people there are very knowledgeable.
- We saved over $2k. I definitely recommend shopping here over the big box stores.
- The products seem to be of good quality and decent prices. I definitely be back.
- Had the professional environment yet the touch of a small business. Their prices are absolutely amazing.
- Outstanding First-Time Experience at Jacob Supply... making the shopping process smooth and enjoyable.
What Users Like The Least
- Turns out they are delayed a week 'because of Easter'... Now I've got a job delayed a week.
- Flooring products have failed in multiple properties less than 3 years after being professionally installed.
- Jacobs Supply deferred blame to the manufacturers rather than taking ownership and making the situation right.
Recommended Reviews
The team at Jacob’s supply is amazing. Great customer service and the people there are very knowledgeable. They were very welcoming and genuine. Thank you for all that you do Jacob’s supply team.
We were able to get flooring, and two new appliances. We saved over $2k. I definitely recommend shopping here over the big box stores.
Used to be sweet deals. Now mostly special order. So I ordered windows through them because their sales team guaranteed me a time line. I called because they were supposed to be in yesterday. Turns out they are delayed a week "because of Easter" (my order was placed nearly a week before Easter). Nobody was going to call and tell me I guess. Now I've got a job delayed a week. Framed up just waiting on windows. They apparently can't do a refund and cancel the order either. So if you have any sort of important time line, I wouldn't risk it.
- 7555 Lewis Ave, Temperance, MI 48182
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Warranties Offered
- Slate Roof