J and J Custom Renovations

Donald and his team at J and J Custom Renovations came to the rescue when I had to replace a roof on one of my rental properties. They were professional and got the work completed earlier than expected. There pricing was totally fair and these guys were thorough in their work. I will definitely use them again the first opportunity I have. They went far beyond my expectations. Andrew Gallagher

I've used J & J for several projects and have been very satisfied. First project was a bath remodel (looks great!), then I had them out again to put on a new roof, new skylights, paint, stain, some siding repair, new hot water heater. Everything's been done to great satisfaction. Donald is very friendly and professional, knows his stuff, gives fair and accurate estimates, and doesn't try to nickel-and-dime you at every step. He really goes above and beyond and treats your home like it's his own. I would not hesitate to recommend him to friends/family for any repairs or renovations, big or small.

My mother needed a new bathroom with a walk-in shower due to mobility issues. Donald and his team with J and J Custom Renovations jumped into action quickly and the results were excellent. Donald takes great notes and follows through with his work. He made changes that we requested along the way and the result is exactly what my mother wanted.
A+

We had a wonderful experience with this company. Very professional, on time, and did everything they said they would and more. I strongly recommend them for any home project you need done.

Don and his crew were very professional. They painted the outside and replaced my roof. The wife and I were very satisfied. I highly recommend. Anything else I need, I will be calling them.

Mr Jordan and his team went above and beyond the call of duty to ensure my home was taken care of. The storm damage was really bad, they replaced my roof in two days. Mr. Jordan actually came out and got on the roof with the claims adjuster and explained what I needed. I was provided with pictures and estimates electronically which allowed me to easily submit my claim.

I thought this company was very good. Mr. Jordan was very professional and very knowledgeable about his work. It was a great experience working with him

I'm extremely pleased with the results of my remodel. The owner was very pleasant to work with. The professionalism and work ethics was second to none. Thank you!

Donald Jordan and his crew are very professionally and knew their job well. He was done with painting my whole entire inside of my home less than a week. Their work is impeccable and definitely exceeded my expectations. I was very pleased and will definitely be using him again. I would definitely recommend Donald Jordan to anyone I know or don’t know! He did an awesome job! You won’t be disappointed!!!!

We found Donald Jordan's business on Angie's List. He gave us a reasonable estimate and began the remodeling of our bathroom ahead of the proposed date. They installed new tile flooring, removed the old shower, tub, vanity and toilet and reinstalled the new ones. They also made repairs to the other bath and exercise room. I plan to have them do future projects and have recommended them to others.

Please do not let the website fool you like it did me. A website that has all “5 Star Ratings”, although there were only 5 reviews written and all 5 gave the highest ratings, should have been a red flag.

After being recommended by an employee from one of the building material stores because this company had done work for that employee, I researched this company and chose to go with them because of the recommendation and ratings from the website.

My experience has been a nightmare. I had to ask for things to be redone in several different situations. Starting with the Hardie Board Sidings installation. The siding was cut either to short or to long in some areas and where it came up to short, those places were patched up with small pieces of the siding. A window removed and replaced that should not have been. I had to bring attention to siding that was not painted when the painting was done. The next phase of the remodeling was the interior which consisted of remodeling the kitchen and other areas. The cabinets were poorly built. The cuts were uneven and very noticeable. A set of the cabinets were built in the wrong place and were built to long to fit in a particular area. Countertops were built and did not meet expectations. So many flaws had to be corrected which caused the cabinets to have to be painted over and over again and the build up of the paint caused the cabinets to look even more unattractive. I was refunded a partial amount of the money, that we agreed upon, to have the countertops and cabinets redone. I am still waiting to be refunded the balance.

There are other issues that I encountered during this remodeling but I think I have given enough Information for anyone to decide if they want to do business with this company.

I have been doing business with this company since January of this year and I cannot get the work, that I have paid this company to do, completed as of today. I admit that it is my fault to pay for work that hadn’t been performed yet, but the contractor would ask for draws to meet payroll on a weekly basis and I was unaware that I shouldn’t have allowed that, especially when he was asking for the same amount for payroll when some of the workers did not show up for work on said days of some of the weeks. I don’t know if it is because I am a female that I’m being taken advantage of or that this is just normal operating procedures for this company.

Two months ago was the last time that this company came to do work in my home. The contractor told me that he would return the following week. I have reached out to him by phone and messages, since then, but I get no response. I have never been interested in writing reviews, as a matter of fact this is my first time. I feel the need to do so because I have given my hard earned money to a company that has taken advantage of me and I’m not pleased with the way that they have conducted business and to make others aware.

Donald Jordan is the best in the business. Transformed my home with a full renovation in a matter of weeks. This company took great care of me and my home. The renovations made makes me happy to walk into my home everyday after a long day of work. Money well spent and greatly appreciated. I very highly recommend this company.

This company is absolutely amazing! Donald Jordan helped me solve several issues with my home that no one else could figure out. In a matter of minutes he showed me exactly what the problem was and assured me that everything would be okay. Everything was handled very professional from beginning to end. Remodeled my entire home for a very reasonable price and I recommend this company to anyone in the Jackson and surrounding areas. It’s hard to find good people you can trust and I appreciate him and his company to the fullest, thanks again.