Island Deck & Shed LLC

Island Deck and Shed do very professional work in a timely manner. I have had them build for me at two different homes and I recommend them highly!

I called this company to come out and replace some poorly installed stairs on my home a few months ago. I just learned yesterday that they did not file permits with the county like they were supposed to. So, I called to speak with the owner and was told that they didn't know they needed to file a permit FIRST, then was told that it was the previous person's job to do it. Since we learned that he wasnt an actual licensed and bonded contractor, that is the reason why we sought out this company trying to do things the RIGHT WAY...I told the owner Mandy that I was going to contact county and see what needed to be to done to correct the problem. She later called me back and said that she had spoken with county and the permits did need to be filed and that she was told the fee was $105 to include the penalty fee of $23. She proposed that she NOW file the paperwork as a favor to us, and said that we should cover the full cost of the fees. I told her that wasn't fair I thought it was only fair that the company pay the $23 penalty fee as they did NOT file when they were supposed to and the excuse "I didn't know" wasn't ok. She became very irate and and belligerent stating that she couldn't afford to pay the $105 and that she could barely make pay roll. I told her I wasn't asking for them to pay the $105 only the $23 which was fair in my opinion. She proceeded to tell me that she did me a favor by redesigning our stairs and having her husband come out to fix the poorly made stairs that we had and that her time was money. She said that it was costing her time and money now having to file the paperwork to get the permits and that they shouldn't be held responsible for paying the $23. I asked if she was really going to argue about accountability when they didnt do what they were supposed to as a business and she proceeded to yell that she was just going to take care of everything herself and I quote "bill me for her time as well". I spoke with the county today and was informed that I can contact the Department of Labor and Industries regarding the matter and I definitely intend to do so. If you can avoid this company YOU SHOULD DEFINITELY BEWARE! Find a more reputable company because this one isn't worth it at all!