Island Contractors

Island Contractors was a very professional group to have worked with and hire. They completed a master bathroom renovation and the outcome is stunning. From the communication on anything new as well as helping to make sure the process went smooth. While in our home all employees and workers were polite and very respectful. If we have any other things to get done we will definitely be calling them again.

The best remodel and renovation contractors on O'ahu! I've been in the trades and real estate here for 20+ years, so I've worked with a LOT.

They recently completed a couple weeks worth of work at my condo in Kaneohe, it was a great experience and they did great work from beginning to end. Knowing the industry so well, I know the stereotypical "problems" with contractors. So for most people, it's the simple things... like:

THEY ANSWER THEIR PHONE

Forreal people, if you call them, they will answer the phone.

I know it might seem crazy to highlight this so much, shouldn't every company answer their phone and return calls ASAP?! Of course they should. But if you've ever worked with any tradesperson or contractor before, you know that's not always the case... sadly, it's very rarely the case actually.

EVEN AFTER THEY START WORKING

Yes, trying to get a bid from someone who's not responsive sucks. But even worse is hiring them, then they stop answering calls midway through a job.

Everyone on the Island team is super professional and on top of communication with us throughout our entire project. From Sean the owner, to Luke and the pros in the field, to Arnold and the team in the office.

If ever there was a question or change, the proper person contacted me in a timely manner, and it was quickly taken care of. A well oiled machine indeed, which translated into high quality work and a smooth process for us, the homeowner.

They did work in every room in our house, and some outside, and everything was done super quality, with clean work areas and great cleanup after.

Ours wasn't a full remodel, we're doing it in portions, but we will definitely be bringing them in for all our future projects, at the condo and our new house.

I highly recommend you use this great team when you're ready for your home remodel or renovation project!

Thank you Island Contractors for my new windows! I desperately needed to update my old aluminum jalousies to vinyl and I am so happy I chose to go through Island Contractors after I compared 3 different bids. Sean and his team were timely, efficient and did quality work. I will be using them for more projects and I highly recommend them - no stress or drama - just done right.

Island Contractors is the go to company for all your construction concerns.
Our house was aged and needed to be renovated from floor to ceiling, it was a big ask.
First thing you will notice about this company is their commitment to answer their phones and/or get back to you in a timely manner.

Secondly, they know their job. Knowledgeable in multiple trades and subcontractors that were an absolute joy to work with.

The preconstruction process that they take you through really helps in answering all your questions.
They walked me through a design phase before doing any construction. By the time hammers were swinging, there were no more questions and I got to watch the process unfold.

Cleanliness and organization are at the heart of this companies pulse and flow.

We enjoyed working with Brandon & Sean and everyone over at this company.

Would recommend to everyone!

Island Contractors exceeded our expectations. We recommend this company to anyone needing work on their home. Marllon was extremely professional, personable, and hard working. The kitchen remodel was completed on time and we are extremely happy with the results. Thank you Marllon and Garrison for all your hard work! We will be using Island Contractors again for future projects. Thank you Sean for the professionalism and having exceptional staff.

Aloha, we highly recommend Island Contractors. They were honest, professional, and did excellent work in all aspects of our kitchen remodel project. We also requested some last minute changes and had extra projects which they completed on time. We loved their staff and the quality of the work performed, and now will only use Island Contractors for future projects no matter how big or small. Marlon and Garrison were exceptional workers and we trusted them in our home with our children and grandchildren. Sean is very knowledgeable with construction and provided us with great options to best meet our needs. It wasn't about the money, it was about serving us as customers and giving us the best product within our budget. Even when we called after hours or on weekends, they responded quickly to solve any concerns we had. It was an enjoyable experience for us and we will continue to support Island Contractors. Mahalo nui loa!

I cannot recommend Island Residential / Island Contractors enough! From the very first contact, they were responsive, thoughtful, and encouraging. Many contracting firms didn’t even return my calls. Sean and Brandon not only responded, but worked with me long-distance to determine what we could tackle within my needs and budget. We traded sketches, ideas for materials, and screenshots, ultimately deciding on a great remodel plan. Sean would even shoot videos as he drew things out on a white board to ensure that I understood all of the options and his recommendations. Not once did I ever feel like I was being pressured into using a certain material or accepting a bad design. It was a total collaborative effort.

Island Contractors’ team abated the popcorn ceilings throughout my home; repainted all of the walls, ceilings, and doors; and completely overhauled the kitchen and a bathroom. While I was off-island, they sent pictures and videos *every day* so that I was kept informed of how the project was progressing. They promptly answered any questions I had, and apprised me if anything surprising popped up. Unlike some contractors who increase the price or skimp on materials, Island Contractors stuck to our original budget and materials. We did find some unexpected issues, but worked together to decide how to resolve them for a fair price.

Island Contractors finished the painting and remodel exactly on time, and within our agreed-upon budget. They came back to do some additional work, including building a gorgeous custom bookshelf, which was also completed on time and within budget. And then… my water heater sprung a slow leak. By the time it was discovered, there was water underneath all of the flooring and standing water and mold in a bathroom. I should mention that I discovered it on Super Bowl Sunday and even though Sean was hosting a gathering at his house, he answered my text and even called me to make sure I was ok for that day. The crew responded quickly after that, pulling up the flooring, cutting drywall, and drying everything out. Sean recommended a plumber who replaced the hot water heater for me within a week. The pricing for the remediation and the flooring replacement was easily accepted by the insurance company, and now they are about halfway into replacing the flooring. Island Contractors discussed all of the potential flooring materials with me and helped me choose something that would be long-lasting and ideal for my home.

I think I’ve worked with almost everyone on the team: Sean, Brandon, Arnold, Marllon, Luke, Patrick, Adam, Glenn… Am I forgetting anyone? They have all been just wonderful. I feel as if I have a true partner for anything I might need to not only maintain my home but to improve it. Don’t hesitate to give Island Contractors a call!

Island Contractors did a fantastic job for us...removal & Installation of a new Washing machine. Technician Adam was skilled, on time super helpful, everything everything went perfect.... They helped us deal with American Home Sheild- Not an easy task! Brandon went above and beyond in communicating with me, getting us help asap, A pleasure to deal with! We're glad to know of the company and would definitely hire them for other work in the future.

I recently had the pleasure of working with Island Residential for my kitchen renovation. The team worked tirelessly to update my circa 1970s kitchen to a sleek, modern cooking space with all the amenities you'd expect in the 2020s. From Brandon's first visit to my apartment for the initial assessment to Marllon and Adam's punctual and daily hands-on work, Sean's crew carried themselves with the utmost professionalism throughout the process.

What really impressed me by this contractor team was their communication. Not only did they always make time to take my calls/texts for any questions I had, but during the renovation, if anything came up, they immediately contacted me. This type of communication is rare these days as I've tried working with other contractors in the past who rarely answered my basic questions.

I should also note that my project is probably considered a small project (1bd, 1br apartment). I know many contractors do not take small projects, preferring to work larger, more profitable jobs, but Island Residential always made me feel like my renovation goals were their top priority!

In terms of cost, renovations in Hawai'i aren't cheap, however, Island Residential was very transparent in their prices, and did everything they could to keep my project exactly in the budget I wanted.

Mahalo nui Brandon, Sean, Marllon and Adam. I look forward to working with your team again for future renovations!

Island Residential Services has a skilled team that does exceptional work! I enjoyed working with Arnold, Brandon, and Sean as they were very responsive and accommodating and focused on creating a high-quality finished kitchen for us. Sean is a creative problem solver and always had ideas to ensure that the project would turn out great. It was especially great having a skilled craftsman like Marlon work on our kitchen remodel as he focused on the small details and creating perfection! Great company to work with!

Island Residential was an absolute pleasure to work with. First of all, it took me over nine months to find the right contractor to work with, as I was specifically looking for someone who is willing to listen to what my ideas were, as well as use their expertise to come to a great decision on a plan. I did a kitchen and a half bath remodel, which spanned from flooring, to paint, to new cabinetry, light fixtures and countertops. Sean and Brandon have done a great job of listening and executing. No construction project is without its hiccups, but I felt like I was always in communication with the team to understand what the possible solutions were available to me. Thanks for a great job done and now on to the next project!!!

On 19Oct22 the men of Island Residential Services completed very beautiful work at our home (see attached photo).

Master Carpenter (Marlon) is 45 days new to Hawai'i. Here something we found about Marlon early on in our build. When Marlon has his earbuds in, leave him alone and prepared to be amazed. His work is nothing short of what I consider master class execution. Razor sharp with clean lines, rock solid framing, and near perfect 90-degree angles. Marlon was always on time to the job site, dressed appropriately in company uniform, and very respectful. We are having more work done to our house and we are requesting Marlon to do the work. If you have the privilege of Marlon working on your house and you feel like buying him lunch for the awesome work, his is sure to do. L&L bbq mixed plate is the only way to go. He was absolutely blown away with their food. Also, put some water in the fridge for Marlon. This dude drinks lots of water when he's working.

Mad Scientist (Sean) owns Island Residential Services. From the beginning to the end of the process, Sean was very involved. His attention to detail was clearly evident during the planning process as Sean meticulously took measurements, developed architect level drafts, and scribed the end state on the wall for a more accurate visual. He was involved throughout the process ensuring quality or work, cleanliness/organization of the jobsite, and ensured the project was on schedule. Before securing Island Residential Services under contract, we spoke with other contractors as any homeowner should. Long story short, had my wife and I not done more independent research, we would have been ripped off and that is not a BS story. Sean came in extremely honest with his approach while refusing to sugarcoat any part of the build, products, or cost.

There was a leak from an adjoining unit, Brandon came by & detected moisture in my unit. They quickly dried out area & reconstructed it back to normal. Patrick did great work, very thorough & professional. Brandon returned to do a final inspection. It was an unfortunate situation but I’m happy with the results!
Thank you all!

I had a good experience working with Island Residential Services after having water damage from a leak above my unit.
Brandon and his crew were efficient, professional, and supportive during the clean up and reconstruction . I would definitely recommend their company to family and friends! Thank you for a job well done!

This company is nothing short of amazing.
Brandon, Patrick, and Sean showed up to my home not even an hour after I called for an emergency mitigation from a water pipe leaking in my home. They went to work immediately and explained every step of the process to me to make sure I was comfortable with everything. Brandon especially gave me great advice as to how I should approach my insurance as well as other advice to make sure I didn't get the short end of the stick. They didn't need to go the extra mile but they did. They came back several times afterwards to make sure everything was going well even after the emergency services. Really made me feel like family. I highly recommend

ABSOLUTELY AWESOME group of professionals and GREAT quality work. We experienced a kitchen fire called a number of contractors and we felt they were trying to rip us off but when Brandon came over they were very forthright and thorough in there assessment which earned my instant trust. My kitchen now looks good as new . I can’t recommend them enough.

Hands down best on the island. I can't say enough about these guys. From the start they helped me match my project to my budget without sacrificing the finish I was looking for. The materials used were quality leaving me with a beautiful shower for years to come.
The teams were clean and respectful and not at all intrusive. I even learned alot as they kept me updated through the project. 100% recommended

Highly recommend! Brandon, Sean (Owner), and crew are absolutely fantastic to work with! They were incredibly nice and also reliable, responsive, and flexible in working with our needs/budget/schedule. Island Residential does great work for fair prices. They rescued us during a flood disaster caused by a broken pipe, and they handled everything from the water mitigation, to packing & storing our belongings, to the full renovation. Highly recommend!

Very reasonable quotes and quick turn around time! They came and remodeled my home office to just the way I wanted with quality and professional services. I couldn't be more happier! Thank you Island Residential Services

I wanted to get work done on my kitchen to expand it because I love cooking and spend most of my time in the kitchen. Everything ended up coming out amazing, from the design of the remodel, to the expanded pantry. I couldn't be happier with how it went to decide on everything, to how long it at took to finish.

We did a two phase remodel, the first of which was in anticipation of our coming to HI to retire. Sean was recommended by our property manager. We were doing this during a pandemic, from 2500 miles away, learning very quickly how limited decorator choices were on island.

Like another reviewer stated, Sean was amazing. He would send texts with videos, comparisons, suggestions not only for materials but having worked in other units in our development, suggested upgrades and changes he'd done or seen that we frankly wouldn't have thought to do. These were truly suggestions, not an up sale because some weren't in his favor.

He finished on time and it was pretty darn perfect when we arrived.

A month later we attacked the kitchen. Sean again rose to the occasion, getting the job done under the estimated time and we absolutely love it, it's better than we ever thought it could be.

We would not hesitate to call Island Residential again.

Their service was just sub par. Not horrible, but definitely not great. Took 2 weeks just for them to actually send me an email to schedule something. Before that it was all through text message. Finally got something scheduled, then the online forms they wanted me to sign didn't work.
I was very clear with them that the guy coming would need to bring a tall ladder for the job. Instead, they get here and have no ladder, expecting ME to provide a 20 ft tall ladder???
They had to wait for another job to finish up and asked if they could come back the next day to finish. Mind you, they already were a day late for some personal issue of the painter (which I did not resent), but I just wanted the job finished.
They said they put 2 coats on...I don't believe them. There is quite a few spots where the original paint is showing through...but I was NOT about to go through scheduling them to come back and fix it. I paid just to be done with it.
Like I said...not bad...but is it so hard to communicate clearly, be professional, show up on time, and bring the supplies needed for the job??

They quickly helped us on a Sunday when our upstairs neighbor’s water overflowed into our apartment. They were timely and efficient. I would recommend them.

I came back from house sitting for a month to find my guest bathroom with waste water leaking through the tile surround, wall, ceiling, and light fixture. Kaipo from Island Restoration responded promptly and was able to remediate the issue. They coordinated with multiple floors and units to fix the issue. They were on time, professional, courteous, and clean. Because they were so quick on the job and explained things well, they resolved the issue quickly and before it became a much larger problem.

After another contractor abandoned the job site, Island Residential Services swooped in to the rescue. They worked with me to find a time and day to complete the job for my window A/C installation, and brought the muscle requested to complete it correctly the first time. The contractors worked quickly, didn’t need supervision or hand holding, and made sure the unit looked nice as well once installed. This made my life a lot easier while my spouse is deployed to ensure this job got done right the first time. They even carried away the broken A/C unit for disposal. The price was reasonable for the work performed and the number of people on site.

My husband and I were having some trouble installing some flooring, so we decided to seek a professional. Island Residential was referred to us so we called for a quote . They were quick to respond and gave us a quote within a few days. We have decided to stop proceedings with Home Depot for our countertops so we could go through Island Residential instead which was a lot quicker and cost effective. Overall we have been very pleased with their work and will use them again for future home improvement projects that require professionals!

Sean and his crew were great! They used quality to replace the stairs and railing to the back entrance of our house, that was wearing out and becoming a hazard. They were professional and had great customer service. They answered all of my parent’s questions about the process and were timely in the completion of the project. Amazing work! Thanks Sean and the team at Island Residential Service!