- 1708 Sylacauga Fayetteville Hwy, Sylacauga, AL 35151
- 24/7 Emergency Repairs
- TPO Roof
- Gable Roof
- Hip Roof
- Shed Roof
About the Business
What people say about “IKO Southeast Inc.”?
Customer feedback is mixed regarding the company. While many reviews highlight efficient check-in processes, quick unloading times, and friendly staff, there are significant complaints about long wait times and poor management communication. Some drivers report frustrating experiences, with extended delays and rude interactions that overshadow the positive aspects of service. The inconsistency in wait times and quality of customer service indicates possible operational issues that need addressing.
What Users Like The Most
- Good location check in process is easy if you are delivering the load in trailer.
- Peoples are nice but highway 280 route 45 miles make me cried 500 traffic lights on this road.
- Lovely plant that is very modern and up to date! Uses state of the art technology to produce Premium Quality Roofing Products!
- Place is super busy, but it’s ran very smooth.
- The other reviews gave me caution about loading here, but I was in and out in under an hour.
What Users Like The Least
- Terrible company to work with. Avoid by all means they will overload you because their scale is not working properly.
- 4 hours inching along in line is ridiculous.
- Been here two and a half hours and nothing.
- Rude interactions overshadow the positive aspects of service.
- I needed to call my dispatcher but nobody bothered to come tell me that.
Recommended Reviews
Terrible company to work with. Avoid by all means they will overload you because their scale is not working properly and it’s not certified. When you come back for them to remove product so you are legal weight they say it’s not their problem and they kick you out of their property. Manager on duty on 05/21/25 at 4:05 pm. Is very rude and aggressive. Obviously he has issues and should seek for counseling. Only option that they left me with is to throw their product in dumpster somewhere so I can be in legal weight.
Good location check in process is easy if you are delivering the load in trailer go thrgh scale docks are back of the building fast unloading max20-30 minutes
I have picked up roofing all over the country. This was absolutely the worst experience ever. 4 hours inching along in line is ridiculous. If you do not know a better way, reach out to every other company in the country that does it better than you. I understand that there are a lot of trucks to load but you can't even rest, and technically we are on duty the whole time. If you are worried about cost look at the two employees you are paying to do a job that a cone can do. I hope there is no reason for me to say more. Try a little common sense.
- 1708 Sylacauga Fayetteville Hwy, Sylacauga, AL 35151
- 24/7 Emergency Repairs
- TPO Roof
- Gable Roof
- Hip Roof
- Shed Roof