Hudson Construction

In 2016 Hudson Construction put a roof on my home. The crew was professional and did a good job as far as I could tell. They left little to no mess and even trimmed some branches that were overhanging the roof at no extra charge along with repositioning some gutter covers.
Fast forward to 2023. My roof developed a substantial leak which I noticed after a driving rain storm. I called Hudson Construction on a Sunday and left a message on the business line and the owners personal cell phone letting him know I had a substantial leak. I called again 1st thing Monday morning at both 8am. and 9am. leaving messages on both phones. I called again on Monday when I returned home from work and around 5:30 pm. After receiving no reply I called again Tuesday morning this time leaving a message asking the owner if he was still in business and if not to let me know as this leak needed to be attended to before it completely ruined my ceiling. I called both lines again Tuesday afternoon but just got voice mailboxes. It was odd to me though as the business line message still identified the line as Hudson Construction. I never received a return call or text.
At this point I assumed the business had either closed or that I was being ghosted. To feel out the later I had my co worker call from her cell phone and inquire about a roof replacement on her home. That message received a response from the owner the following day. Having already contracted with another company for the repair I tried contacting the owner one more time and got a pick up. The owner stated he had been too sick the previous 3 days to return any of my calls and apologized. I asked if he could come by and access the leak this being Wednesday but he declined saying he had a ballgame in the evening to attend. He assured me he would do his best to get out the following day but could not guarantee it. I let him know time was of the essence for me as rain was in the forecast and another contractor was coming to do the repair on Saturday of the week. The owner did not show on Thursday nor has he reached out.
Roof was repaired by another contractor on Saturday who stated the cause of the leak was improper shingle installation. I'm not in a position to verify the cause, just passing on what the company performing the repair told me. Had Mr. Hudson come out and taken a look he could have disputed this assessment but as it is I'll just have to take the word of the contractor that did the repair.
A roof is a major investment for any home owner. Water can cause thousands of dollars of damage in a short period of time. Anything can break and a roof in particular has hundreds if not thousands of opportunities to fail. These days I expect a roof to last 20-30 years and if something does go wrong I expect to be able to rely on the contractor that installed the roof for support not just for the initial install. How Mr. Hudson was well enough to return the call about a new install but too ill to respond to multiple calls about a 6 ½ year old roof with a significant leak and rain in the forecast I'll let the reader decide. Choose your contractor wisely. I hope this review helps someone else attempting to find the right contractor for their home.

I highly recommend Hudson Construction.
I had wind damaged roof and he came by at my request after spending the day replacing my neighbor’s shingles. I received a quote promptly. I had an insurance adjuster check out the damage and contacted Mr. Hudson. He came by with samples and informed me when they could help me. They came and did an outstanding job. I couldn’t be more happy with their work and the clean up afterwards was very good.
If you are looking for a high quality job you should look no further.
Harold Elliott