Logo of HTS Restoration

HTS Restoration

  • 401 W Broom Dr, Hobbs, NM 88240
  • Commercial Roofing
  • Residential Roofing
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At HTS Restoration, we pride ourselves on our technical expertise and versatility, serving both residential and commercial clients in Hobbs, New Mexico, and surrounding areas. Our comprehensive range of services includes roof repair, maintenance, and waterproofing, as well as gutter installation, attic insulation, and specialized green roofing solutions. We are equipped to manage complex projects from inception to completion, ensuring that every detail is meticulously attended to. Our commitment to organization and reliability allows us to tackle even the most challenging tasks with confidence. Whether it’s a complete roof replacement or intricate repairs, we deliver durable, high-quality results that provide long-term value. Located at 401 W Broom Dr, we understand the importance of strong project coordination, allowing us to seamlessly integrate our services to meet your needs efficiently and effectively.

What people say about “HTS Restoration”?

Customer reviews indicate a predominantly positive sentiment towards the services provided by HTS Restoration and Hail Solutions. Many customers praise the professionalism, quick service, and effective communication throughout the repair processes. Multiple reviews highlight the convenience of mobile services and the team's ability to work directly with insurance companies, which alleviated stress for customers. However, there is a notable negative review that raises serious concerns about professionalism and service quality, which slightly tempers the overall perception.

What Users Like The Most

  • They worked directly with my insurance company so I did not have to get involved.
  • My truck looks like new. Very impressed with workmanship and quality.
  • The person who carried out the work was also great; he went over the details of the job.
  • Came to my place of work and performed the work quickly and accurately.
  • Robert was very nice and set up an appointment right away.

What Users Like The Least

  • I had worse service I have ever got. I do not recommend anybody to the hail solution.
  • They only care about money, that gets from insurance.
  • The guy wanted me to meet, but he never did.
  • Worse place, not professional, lying, cheating.
  • They just care about getting the job done without customer satisfaction.

Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 50 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Williams BoJesus
Feb 5, 2025

Our property was hit with a severe hail storm followed by heavy rain. HTS Restoration professionally replaced our huge roof in less than three days with NO mess. They worked directly with my insurance company so I did not have to get involved. They also repaired dry wall inside my home which was damaged by the storm. They matched the paint perfectly! A great team of experts that I highly recommend!

Frank Ball
Apr 12, 2023

Jack from hail solutions was very professional and delivered the job that he said he could do. My truck was destroyed and didn't think it could be repaired back to new. My truck looks like new. Very impressed with workmanship and quality that was put in to it. Would recommend hail solutions to anyone

Obi Dhungana
Apr 6, 2023

I had worse service I have ever got . I do not recommend anybody to the hail solution. I dropped my truck to hail repair, probably they drive my trucks and got scratch . I told them abt it the guy want me meet . But he never did .
Worse place, not professional , lying, cheating and only care abt money ,that gets from insurance . Not care abt customer.

Mr UNO
Feb 9, 2023

Roof repair - I had an excellent experience with the contractor, Jacob, who inspected my roof. He arrived promptly and was highly professional, taking the time to explain what was wrong and what needed to be done to remedy it. The person who carried out the work was also great; he went over the details of the job and showed me what he had accomplished once it was completed.
I have been waiting for rain to arrive to make sure that all repairs are up to standard.
I hired Hail Solution’s roofing services after a different company failed to get it right after numerous attempts.

Joseph Stephens
Aug 4, 2022

HTS came to my workplace and replaced my cracked windshield. It was very convenient and done professionally. I would definitely recommend HTS.

bruce otten
May 12, 2022

Came to me at Pilot Truck Stop in Anthony, Tx.
Replaced the windshield in my Semi.
The guys were fast, friendly and professional.
The price was about $1500.00 less than in my home State of California. Yes, you read that right, about $1500.00. less
Will I ever use them again?
Definitely.
They did great work at an awesome price.
Thanks Jacob, your awesome.

Margarita Trejo-Olvera
May 10, 2022

I didn’t have an idea they can come to your place and do the service there! Excellent service! And the price too! So please!

Chris Calvin
Apr 11, 2022

I called got a quote within minutes and set appointment they came earlier than I expected and where quiet, quick and very professional I did not even have to get out of my home. I am very imp

Joe Elliott
Mar 17, 2022

First class service with HTS Auto Glass. I made an appointment with Jacob after speaking about my windshield repair. Robert handled all the logistics and kept me informed every step of the way while getting my windshield replaced. Thank you for stepping up the customer service game in El Paso. HTS delivered exceptional service!!

Jeff Falk
Jan 23, 2022

Our windshield shattered on our road trip. HTS came out to our hotel. Service, price and replacement work were all great. They helped save our trip.

S. Nunez
Dec 5, 2021

Windshield replacement - Excellent service, punctuality, and professionalism. Came out to my place of work and performed the work quickly and accurately. Price was very reasonable and I would definitely recommend to my friends and family.

Well of Many Worlds
Sep 15, 2021

Replaced my windshield at a great price, quick work, and friendly customer service.
Plan on using thier service again in the future.
Thank you John and Adrian!

Laura Lopez
Jul 31, 2021

I needed a new windshield ASAP and HTS did not disappoint. Jacob helped me set an appointment the next day and they offered mobile services! It was very convenient and easy. Not only were they punctual but they gave me a courtesy call, which is very important to me.They even did a follow up call to ensure services provided. I would highly recommend them and I will be using them for any future needs.

evett walker
Jul 26, 2021

My car had severe hail damage, I stopped by HTS and spoke with Assistant Manager, John Galvez, He answered all my questions and explained how the process works and especially with the insurance companies, which was my main concern.
John did exactly what he said he was going to do, along with his highly trained employees my car was completed and returned within two days with a tank full of gas and a hand washed detail job, my car looks GREAT!!!
They picked my car up from my location and returned it back to my location which saved me a lot of time and stress, this guys are the BEST!!
If your looking for a auto repair shop try HTS, satisfaction guaranteed!!

Thomas Murphy
Jul 25, 2021

My car had severe hail damage, I took my car to HTS to be repaired. I spoke with the Assistant Manager, John Galvez, he answered all of my questions and explained to me exactly how the process works especially with the insurance companies.
John did exactly what he said he was going to do along with his highly trained employees my car was completed in two days and it looks great!!! They picked my car up from my location and dropped it off at my location, which saved me a lot of time and stress, these guys are the BEST!!
If you’re looking for a place to have your vehicle repaired from hail damage I highly recommend HST these guys are very professional satisfaction guaranteed!!

Joe Villanueva
Jul 15, 2021

After not finding a windshield all over NM I called up HTS and luckily they had one in stock. Robert was very nice and set up an appointment right away. I showed up early as did the installers. Everybody was knowledgeable and friendly as can be. They sure know what they are doing and get right after it. I was out in less than 30min.

larisa ferrazas
May 7, 2021

I got my hail damaged repair done here. And I had a great experience and I loved the job they did! Two thumbs up!

Riley Sprowl
Apr 15, 2021

John Cadena was amazing. My windshield was shattered by hail and he helped me get a new one ASAP. (John got me a new one in three days when everyone else said it would be weeks!) The day my windshield was suppose to come in, the warehouse got backed up so he personally drove to Houston to pick up all the windshields (including my own) that people were scheduled to have fixed! Amazing service. It is hard to find trustworthy businesses and especially ones with caring people running them. I would recommend them to anybody who needs a new windshield or hail repair! They were great with communicating and transparent about the whole process. I am extremely impressed and grateful!

Yvonne Hoppes
Mar 16, 2021

I had my windshield changed. They did an excellent job ensuring all precautions were taken. They did extensive safety checks. They accomodated my schedule.

Ron M
Dec 11, 2020

Hail Solutions did an unbelievable job fixing my vehicle and went above and beyond to make sure I was taken care of. I didn't have rental coverage, so they covered the cost of the rental. 5 star company with 5 star service, the professionalism of John Galvez never left me in doubt that my car was in amazing hands.

Amanda Levario
Nov 6, 2020

Great communication, patient and quick service to provide a fast turnaround on my son’s hail damaged car. Will send customers your way! Thank you!

Chantal O'Connell
Nov 4, 2020

John Cadena and his team did an incredible job repairing the hail damage on my precious Volkswagen. They repaired it in less than a week, communicating with me throughout the entire process. In addition, John worked directly with my insurance company to set up the claim and repairs. It was a seamless process from beginning to end. They even threw in a few extras and detailed my vehicle prior to returning it. I highly recommend Hail Solutions for prompt and reliable service.

reyy reyy
Oct 30, 2020

Great fast work the turn around time is
quick they do very top of the line repairs looks brand new thanks for all the work.

Krystal Moon
Aug 26, 2020

I brought my car here for hail damage repair. They got me right in and gave me a fast, and affordable quote. Handled everything with my insurance and was speedy with the repairs. 10 out 10 recommend.

Myong Moon
Aug 26, 2020

This company is a great more ways than one....I was driving by the site just to get a quote but ended up agreeing on the spot to have them repair my car. Jacob the owner of the business is very accommodating which he handles everything for you including rental car. The best thing is there is no deductible and they give me the money at the end for being their customer if you can believe it. They are prompt yet good quality work as well. My car looks as if it is brand new...immaculate! I highly recommend this company to anyone who has hail damage to their car.

Donna Young
Aug 24, 2020

I have used them twice now for hail damage, and they are awesome! Very friendly and had my car done in like 3 days! John was so helpful and kind.

Randall Hensley
Aug 12, 2020

Just wanted to take a minute to say that we couldn't be more satisfied with the PDR work performed on our vehicle. The service was very competitively priced and Jonathan and Adrianna provided us with a world class level of customer service. I would rate our overall experience as outstanding. Highly recommended!!

JoeMartin Gomez
Jul 29, 2020

After the Great hailstorm of San Antonio a portion of my vehicle was damaged, other dealers wanted to keep my truck for several days . I happened by Hail Solutions by accident and am glad I did. Very professional, great location, reasonable pricing and best of all no signs of any damage whatsoever...I am beyond impressed...I will Highly recommend this company to friends and family. Thanks to Jacob and his team of professionals

Scott Ward
Jul 28, 2020

Insurance company said it would take at least 2 months just to get my car in a body shop. These guys had it done estimate to done in a week. 5 days of that were spent waiting on insurance approval. Car looks better than it did before the hail storm. They did a great job and kept me informed all the way through the process.

Aki Leach
Jul 28, 2020

All I gotta say is Jacob is so professional. My insurance company tried to only pay me 400 for the hail damage to my car. Jacob told me not to worry about it and that my car would be fixed. Jacob got almost 5000 to fix my car from my difficult insurance company (infinity/Kemper). He got both of my cars fixed. Now when I dropped my car off it was junky. When I picked it up I was shocked at how my car looked brand new in the inside. I was cheezing from ear to ear. I was like "NOW THIS IS FIVE STAR SERVICE!!!". THE TEAM WAS AMAZING. THANK YOU JACOB!!!!!

griselda noyola
Jul 27, 2020

Mi carro sufrió serios daño de granizo y llevé mi carro a Hail Solution para que me dieran un presupuesto, he inmediatamente hablé con un representante de hail solution y empleado fue muy amable, se tomó su tiempo en explicarme los daños de mi carro, he inmediatamente hice el reclamo con mi aseguranza, y dej mi carro para que empezaran a trabajar en el y ellos me facilitaron carro de renta y se tardaron 2 semanas para que terminaran mi carro y me lo entregaran,,,, me quede fascinada con el trabajo que hicieron,,, se los recomiendo

Floyd Carroll
Jul 25, 2020

They were very friendly and kept me up-to-date on my vehicle repair they were also very efficient on their repairs

Dustin Alexander
Jul 20, 2020

GREAT! A few words explain it all. HIGHLY recommend this shop. They went far and beyond expectations. My Ford Edge looks VERY nice. Thank you and thank y’all all for the service.

Adrian Longoria
Jul 17, 2020

These guys are really good!!! Daniel took good care of me and my Jetta, came back looking brand new! detailed inside and out! 0$ out of pocket and free rental!

Betsy Coleman
Jul 15, 2020

I had John Galvez when I went there. He was great took good care of us and my truck looks great

Joseph Gust
Jul 14, 2020

They did a awesome job and took care of hail damage spot I didn’t even catch myself, I would definitely recommend using them . Thanks Daniel

David Davila
Jul 12, 2020

Simply the best overall company I’ve worked with ever!
No bull, just exactly as advertised, product is real....no deductible, free rental car, vehicle looks like (or better) then new when repairs finished.
Do not even bother or waste your time shopping around, this company is the real deal!
5 STARS without a doubt.

David Davila

Suhail Rodriguez
Jul 12, 2020

Jacob and Hector did a very good job on point very accurate that it had to pay nothing out of pocket or very satisfied with their work I will recommend it to anybody who goes to them.

Sinah Magana
Jul 11, 2020

I didn’t have to do anything!!! I thought it was too good to b true!!!! Amazing experience,,from being driven to the rental car,,,, then not paying for the rental car,,, no $1000 deductible.... then picking up my car,, which was detailed and my car was fueled up,,,, best of all the car looked FABULOUS!!!!!!
Then they tell me if I refer someone,,, $250 for me!!! Oh Yes!!!!
⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Stephanie Dela Rosa
Jul 6, 2020

Very professional and did amazing work and helped us out with a rental vehicle while our car was being serviced. We highly recommend you go here with your hail damage repairs. Our vehicle looks flawless!!!

Argie Nikhol
Jul 4, 2020

This has been the first time a company truly stayed by their word. Jacob kept me updated the whole time (when my insurance was a bit of a hassle) my car got extremely damaged from the hail, once I got my car back IT LOOKED BRAND NEW. I’m amazed and shocked, they did an amazing job. They will be the ONLY company I will contact for hail.

Debbie Robertson
Jun 26, 2020

They repaired 3 vehicle for us and did an amazing job on all 3.They are fast,friendly and very professional.I would recommend them to anyone.Go see Robert at College Hills and Ave.N location

Larry Jacques
Jun 23, 2020

Awesome customer service. John Galvez is top rate. Professional and courteous help concerning every aspect of my Ram 1500 repairs. Communication was always key with him pertaining to when and where leading up to delivery of my vehicle upon completion. Thank you Hail Solutions and thank you. Mr Galvez!

Samantha Butler
Jun 13, 2020

These people were amazing. Very professional. got my car in and out gave me a nice rent a car to drive while they were working on my car. Highly recommended.

Keith Conway
Jun 13, 2020

The service was one of the best experiences I have ever received, very professional throughout the process, and a quality job of my vehicles.

Kristie Alverson
May 22, 2020

I’ve never had hail damage repaired before. I was super nervous through the whole process! Jacob answered anything I asked. Answered my text messages quickly when I was checking on things. Y’all my car looks great and they even cleaned and filled my tank! What?? Thank you so much!

Mercy Sanchez
May 22, 2020

They did a awesome job on my car. They came to my house to give a estimate and they were able to leave me with a free rental and take my car to the shop for me. My car was finished in a few days and when I got it back it was cleaned with a full tank of gas.

Craig Malsam
May 19, 2020

Fast and friendly from the initial visit at my house to completion. I was given a ride from the shop back to my after I dropped it off for the repair.

Toni Campos
Jul 24, 2019

The customer service was phenomenal the work is great my car looks amazing and am over all very very happy with the results and customer service will definitely be referring them in the future!

NORIE SPOONER
Jul 16, 2019

Rene and Michael from Hail Solutions did an amazing job. They were extremely efficient and quick in getting the hail damage repair done. I would most definitely use them again and highly recommend them.

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  • 401 W Broom Dr, Hobbs, NM 88240
  • Commercial Roofing
  • Residential Roofing
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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