Horn's Northern Neck Ace
- 96 School St, Kilmarnock, VA 22482
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
At Horn's Northern Neck Ace, located in Kilmarnock, Virginia, we pride ourselves on our extensive range of roofing services, including roof replacement, repair, emergency roof repair, and skylight repair. Our versatility allows us to tackle both residential and commercial projects with ease, ensuring that each job is managed from start to finish with precision and care. Our knowledgeable staff is committed to providing a seamless experience, whether you are seeking a quick repair or a comprehensive roof overhaul.
We understand the importance of organization and attention to detail, which enables us to deliver durable, high-quality results that stand the test of time. Our ability to coordinate complex projects ensures that every aspect is thoroughly addressed, providing long-term value for our clients in Kilmarnock and the surrounding areas.
Customer feedback is mixed regarding this store, with a notable divide between positive experiences and serious complaints. Many reviews highlight the friendly and knowledgeable staff, as well as the convenience of finding needed items without traveling far. However, several customers expressed frustration with the return policy and perceived lack of motivation from employees, which detracts from the overall shopping experience. Delivery service and communication about policies seem to be significant areas needing improvement, as some customers felt misled regarding returns and exchanges.
- The staff is very friendly and helpful.
- I enjoy shopping at this store because I usually find what I need without having to drive a great distance.
- Employees are very helpful and very approachable.
- This place is great. We don't need a big box store because we have them.
- Horns has a friendly staff and a good selection of most things.
- They will do anything to get out of a return or exchange.
- Typically, I love Ace Hardware stores, but this one is the worst.
- I had to beg the workers to pause their side conversations to answer customer questions.
- The woman that assisted me treated me like I was doing something wrong and was so rude.
- They have had everything I have ever needed from start to finish for all my projects, but returns are problematic.
Always have what I need . Some things are a little pricey but others cheaper . The convenience is nice and the staff great.
Music was annoying (too loud).
It was very obvious that the principal was not there. While the staff was polite ( the one I questioned mentioned there were only 3 employees all day), I would have bought more if the help were motivated to assist and 'sell.' I guess this is a typical thing now in retail. It just makes on-line shopping more attractive.
They will do anything to get out of a return or exchange. Was told 90 days for an exchange, then upon arriving was denied due to lack of tags being on the item. Similar things have happened here. Triple check your item before purchasing because they have no specific return policy.
Edit to this review after they replied: they are adamant that they have a clear return policy - however by not accepting any items that have been opened they are essentially saying no returns. Lowes or Home Depot has no problem accepting returns.
137 locals recently requested a quote
- 96 School St, Kilmarnock, VA 22482
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.