Horn's Northern Neck Ace

This place is great. We don't need a big box store because we have them. Super helpful and almost always have what I need.

I like visiting our local Ace Hardware. It's very well stocked and the staff are very helpful and knowledgeable. Thank you

I enjoy shopping at this store because I usually find what I need without having to drive a great distance. It is neat & clean & the staff is always pleasant & helpful.

This is a friendly place to shop. Employees are very helpful and very approachable. Usually, though, you don’t need to look for help because a staff member will ask if they can help you with anything before you get far into the store. If the employee I’ve asked a question of doesn’t know the answer, he or she has always sought help from co-workers. I like that the employees joke with me—makes for a friendly atmosphere for all.

We completely renovated our home this year, and Horns was a destination near daily, especially for paint. Staff is super friendly, super helpful, and they know their paint products! Could not have done it without them.

Need a few bolts for hot tub these people matched up what we had the best they could and they worked nice people and good place to find what you need.

Horn's has a friendly staff and a good selection of most things. A great place to shop and keep it local.

Typically, I love Ace Hardware stores, but this one is the worst. In addition to basically having to beg the workers to pause their side conversations to answer customer questions and give support, they use their store to promote their preferred politician. The paint counter in the back has really ignorant and hateful political signs all over the register. Why? Hardware had absolutely nothing to do with politics. Also, you can get everything in the store at lower prices elsewhere in Kilmarnock and the surrounding area.

Little overpriced but they are closer to me than Lowes so in a pinch I'll come here. Staff is ok.

The staff is very friendly and helpful. They are knowledgeable about their jobs and quick to offer a warm welcome.

Very knowledgeable and attentive staff for the retail section. Rental rates are high, and staff are inexperienced on operation of equipment.

Everyone is very nice and willing to help ya out. This Ace truly has the saying to a tee. Ace is the place with the friendly helpful people !!!!

The staff is very helpful and friendly. They have had everything I have ever needed from start to finish for all my projects.

They not only have the tools you may need for a project. They have a awesome selection of yard art and fishing supplies. I go there as much as I can because their inventory is always changing.

Update - So disappointed. We shop there all the time and are always so pleased with everyone but the one time I needed to exchange something (a pair of Xtra Tuf boots that didn't quite fit) the woman that assisted me treated me like I was doing something wrong and was so rude. Makes me sad. Deleting our Ace Rewards account now.

Great place to go for special items not found in most ordinary stores. There's a vast array of needed items and the staff is friendly and knowledgeable. The paint department is extensive and unique but expect to pay a bit more. They also know local workers they might suggest to help with your projects..