- 1800 E Main St, Mandan, ND 58554
- Commercial Roofing
- Financing Available
- Warranties Offered
- Green Roof
- TPO Roof
About the Business
What people say about “Hopfauf Custom Builders”?
{
"summary": "Customer feedback is mixed regarding Hopfauf Custom Builders. While several reviews praise the quality of work and effective communication during projects, others highlight significant issues with responsiveness and project management. Positive reviews emphasize the team's professionalism, the high quality of finished work, and regular updates throughout the process. However, some customers report frustration due to lack of communication and delays, leading to a sense of dissatisfaction. Overall, while many clients appreciate the service, the negative experiences regarding communication and project handling cannot be overlooked.",
"liked": [
"We love our homes new entrance and appearance. Outstanding service and high quality work.",
"Our project manager, Jake, handled everything and communicated with us every step of the way.",
"The work crews were always respectful of our property.",
"Their communication on the project was top notch.",
"They do first class work and clean up the job site every day before leaving."
],
"disliked": [
"I had to beg the project managers for information.",
"Our roof is still leaking and can’t get anyone to respond to us.",
"I had high hopes for building a garage, and after 3 weeks of hearing nothing, I finally got a hold of the guy.",
"The project took over 3 months to complete, and I was left waiting on multiple occasions.",
"In the end, I had to set up a meeting and take in pictures of sub par work to get it fixed
Recommended Reviews
Never even got the project off the ground. I had high hopes for building a garage, and they guy who came out to look at my property was all like "I'll go to the city and see what we can do for the addition" since I have a tricky lot to build on. Well after 3 weeks of hearing nothing, and not getting any returned phone calls I finally got a hold of the guy who came out. He told me he can't do what I wanted because of my lot & gave me no other options for building. I commented about the lack of communication and he stated "I don't need your job I have plenty of work." I asked if there was any other options available for building a garage and he said he would check on things. Caught someone on my yard cam trespassing in my back yard later that day and taking pictures of the lot, but of course no one ever called me back. They even took property line paperwork I received from the bank and never returned it.
In 2020 we started the process of adding a sunroom to our home. It was a very stressful experience and it was only 1 room, can’t imagine if it had been a house. As of today 5/23/23 our roof is still leaking and can’t get anyone to respond to us. FYI my maiden name is Hopfauf. Do you know how fed up I am that I’m posting this?
The team at Hopfauf completed an outside remodel of our very blah 1970's house. Dave and Lance LISTENED to my wild ideas and came up with very practical suggestions that worked within our budget. We love our homes new entrance and appearance. Outstanding service and high quality work.
- 1800 E Main St, Mandan, ND 58554
- Commercial Roofing
- Financing Available
- Warranties Offered
- Green Roof
- TPO Roof