Hixon Home Improvements
- 3737 Ridge Rd, Highland, IN 46322
- Financing Available
- Free Estimates
- Licensed & Insured
- Warranties Offered
- Slate Roof
About the Business
What people say about “Hixon Home Improvements”?
Customer feedback for Hixon Home Improvements is mixed, with a notable divide between positive and negative experiences. Many customers praised the quality of work and responsiveness, highlighting successful projects and professionalism. However, multiple complaints emerged regarding poor communication and follow-through on estimates, with some customers expressing frustration at the lack of updates. Issues with billing and workmanship quality were also mentioned, which detracted from the overall satisfaction. While there are strong endorsements for the company's capabilities, serious concerns about customer service and project management remain evident.
What Users Like The Most
- They went above and beyond what I expected.
- I have been so happy with their ability and responsiveness.
- All of the workers went above and beyond to make sure we were able to move back in before schedule.
- Quality work done as fast (or slow) as we needed it.
- Your the best!
What Users Like The Least
- No emails, no calls no nothing.
- The work in the shower is beyond poor.
- Charged $754.19 to glue a board to a building.
- Almost 2 months without an estimate for my remodel.
- Poor customer care.
Recommended Reviews
Can't lie, they came to repair what no limits construction did . And OUTSTANDING job. They went above and beyond what I expected. If anyone wants anything done Hixon is who you want.
l called the company out for an estimate after we set up a day. The company out and did the measurements and never called back with any follow-ups after l was informed it would be some weeks to draw up the designs and estimate. That was in May this is four days to September. No emails, no calls no nothing....Well! l guess they didn't need or want my business.
Sadly, l came to them based on what l heard and read about the company. Yeah! Good thing, l found a company that wanted my business.
I had a fire in my home 5 years back and Hixon was the company who did the remodel through my insurance...besides the fact that it took 9 months to get back into my house there is shotty workmanship that is rearing its ugly head now....in my bathroom - the medicine chest that was installed came off the wall within 6 months of me being back in my house. and landed on my sister's head. The work in the shower is beyond poor...the tile put in the shower doesn't line up correctly, the grout is already cracking as it was not sealed and the drain is not a drain for a shower. The ceiling is not even painted to the corners. I was made aware of this detail by another company that I was asking to redo the work...which would cost me another $7,000...Bill is a very nice person but doesn't hire quality to do a job...he tries to get it done the cheapest and most inexpensive he can...
137 locals recently requested a quote
- 3737 Ridge Rd, Highland, IN 46322
- Financing Available
- Free Estimates
- Licensed & Insured
- Warranties Offered
- Slate Roof
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