Highland Renovations

After our window installation, we were so happy with the people at Highland Renovations that we had them back for a second job. From beginning to end of both of our projects, Dave, Adam, Karen, and the team communicated every step of the way. The materials are of a very high quality and the workmanship is exquisite! Someone from the team came to our house whenever items were delivered to check and make sure that they were of the correct quality and design. There were no surprises and they came in at the budget we’d agreed upon. We cannot recommend them highly enough! Love you guys!

We are delighted with our new galley kitchen which was creatively designed by Dave, Highland Renovations, and Emily, Baltimore Granite. The entire kitchen was gutted and upgraded. Emphasis was on maximizing storage space. We did keep the wall between the kitchen and dining room.
Thank you to all the hard working folks who played a part in the project.
Good work ethics.
We are very pleased with the entire completed project!
We strongly recommend Highland Renovations for any home or business project!

Super happy with our Highland experience.
Everyone was prompt, professional, friendly and accommodating. We could not be more pleased with our new bedroom. Excellent job!

Highland replaced my fireplace surround and it looks fantastic. All their personnel were excellent at their job and took extraordinary care of my home during the project. AND they worked around my insane schedule to get the job done.

We had Highland reface our brick fireplace and convert it to gas. They did such a wonderful job that when it came to the kitchen renovation we got estimates from several other companies, but knowing the workmanship of the Highland crew made it very hard to choose anyone else. We did a total gut of our kitchen and removal of a wall. Dave, an owner, was a little concerned about the beam holding up the second floor. He called in an engineer who found that the support for the second floor was not sufficient. Highland made the necessary adjustments. The kitchen was finished in two months! We couldn't be happier. Every question was addressed. Each day Marty (construction foreman?) came by to direct the workers and check the work. He spotted minor issues (a nail pop in the ceiling) that we didn't even notice. Each evening we received an email from Adam letting us know what was accomplished that day and what would be taking place the next. We went on vacation while they were working and we received pictures along with the email. It was so nice to have someone who we could contact and know that we would get an immediate answer. These guys are the best! The workers are meticulous, capable, polite, and friendly. They cleaned the area each day after completing work so there was no mess to deal with. We have worked with other companies, but none compare to the Highland crew. You're making a mistake if you go with anyone else.

The first and second photo were taken from the same angle.

I have been working as a designer for the past five years and have gained valuable experience collaborating with Mr. Rod, one of the best contractors I've ever worked with. His approach to measurements and the design process is smooth and efficient. He handles everything with professionalism and dedication. I highly recommend him to any homeowners seeking a contractor with extensive experience. His commitment to excellence and outstanding service have made him a trusted partner in my business.

Highland Renovations renovated my son’s bedroom, combining two rooms into one. From start to finish, the team answered our questions with patience and professionalism. Communication and craftsmanship were outstanding! I appreciated the time they took to attend to every detail, every step of the way. The bedroom is amazing! Fresh, modern, crisp and clean! I highly recommend this company.

Highland once again exceeded our expectations! They renovated our screened in porch and replaced our old multi level deck and completely transformed our outdoor space. The project had many challenges but nothing was an issue with the team. They were responsive, communicative, and dedicated throughout the entire process. Their craftsmanship and attention to detail is incredible. They take pride in their work and that is why we have and always will choose Highland for any house renovation!

I used highland to finish my basement and update our screened in porch. Through the whole process the team was great to work with. Some of the things I really appreciated they did were.
• Pointing out things they thought should be done prior to work beginning
• The 3D design really made it easy to envision what the space would look like
• When work began they crew was friendly and professional an highly skilled
• A clean workspace which is highly underrated. Being able to walk through the area the crew made progress on is a pretty fun to see
• As progress was made I was kept appraised of updates and schedules
Ultimately were extremely happy we used Highland and will be using them again for any future home renovation projects.

It was a pleasure working with the entire team at Highland Renovations to restore the basement following a failed water heater which flooded the entire basement. Our first contact was with Thom Mandell who developed a proposal for us to submit to our insurance company which proved to be a very challenging experience. Thom was extremely patient working with us and helping us navigate the insurance claim morass. After more than a year of going back and forth with the insurance company we were finally able to proceed with restoring the basement.

Thom provided a walk-thru with Adam Callaway, their operations manager, and us to make sure everyone was on the same page regarding the scope of work and timeline for the project. Once the project started, Marty and the team punctually arrived every day and put in a full day’s work each day. Since I was out of state, Adam kept me in the loop regarding the project status and shared photos documenting the progress along the way.

I appreciated the structure and professionalism of the Highland Renovations team from start to finish. It’s quite obvious that they listen to their clients and provide thoughtful recommendations based on their many years of experience. We couldn’t be happier with the final results of this project and will enjoy this space for years to come. I strongly recommend Highland Renovations and would definitely call upon them for future projects.

My husband and I loved working with Highland Renovations. Their team was knowledgeable, efficient and smart. They demolished our existing "club" basement and remodeled it beautifully. Everyone on the team communicated quickly and answered all of our questions. We would recommend them to anyone; our experience was dreamy.

I recently had a total bathroom remodel done by Highland Renovations and could not be happier with the work they did. Everyone was very professional and did exceptional work. I was informed on a daily basis what the next step would be and who was coming. Communication was a huge part of their service. The Highland team were all friendly from the office staff to the onsite workers. I look forward to our next project with Highland!!

Thom took our thoughts and ideas and transformed them into a wonderful finished product. Workers were exceptionally polite & professional. Always cleaned up after the end of a workday. When we wanted to make some changes or add to the project, these were incorporated with no problems. Always stayed on schedule. The entire crew and process was a great experience. Highly recommend and we look forward to future projects with them.

We had all 3 of our bathrooms renovated and everyone was professional and did an excellent job. Great experience from quoting to completion of job. Highly recommend and would use again.

I contacted Dave to review my interest in updating my kitchen and powder room. We collaborated extremely well. In fact, I ended up selecting items that were out of my comfort zone and I couldn't be happier. Each of the suppliers that I was directed to were very good to work with and had many selections to choose from. The crews were timely, courteous, friendly, careful and skilled. Marty oversaw the project on site and was extremely knowledgeable., When faced with an on-site issue, he resolved it quickly. Highland Renovations expected excellence and I received great service.

David and group are extremely professional in every detail from estimate to completion. I have recommended to many friends and family here an in OC. Karen is always accessible in the office and very caring about your satisfaction. Punctuality and communications are high priorities in all phases. After completing my window and door project the house was cleaner than when they started. The windows and door look fantastic

From Dave's first visit to discuss our ideas to the completion of the renovation, our experience with Highland was wonderful. Marty, the crew and subs were just great, a real pleasure to work with. They arrived on time, answered questions, showed us what they were doing, worked hard and thoroughly cleaned up at the end of the day. They presented ideas we had not thought of and decided to use! The quality of their work and attention to detail were excellent. We received an email from Karen daily outlining what had been completed and what to expect next. Communication about every aspect of the job was timely and appreciated. On every level this has been a great experience. We went from a dark, two room 1970s kitchen and dining room to a bright and beautiful new room. We could not be happier! Thank you Dave and the crew for a wonderful job. We highly recommend Highland Renovation.
Sincerely,
Bill and Diane G.

Highland performed several projects for me - structural support in my basement, solving a plumbing mystery, and removing horrible wallpaper/painting. These people are stars! The project manager, Thom, was responsive, patient, and thorough. Nothing ran over budget and everything was on time or early to completion. The workers - plumbers, painters, carpenters - were stellar. Bryce, Joe and Evan were awesome and so careful about everything they did - they obviously take a lot of pride in their work.

The plumbers and painters were amazing - and everyone so calm and courteous.

Karen in the office never failed to check in with me at the end of the day to let me know the details for the next day's work.

All of this - and their prices were well below other bids I received. Tremendous value!

I was dreading all of these projects and took ages to find a company to work with but Highland made everything seem effortless. 14/10 would hire again! Highly recommend!

From the owner and craftsmen to the office staff, you will not find a better company than Highland Renovations. Dave works closely with customers to make sure they get exactly what they want and his attention to detail is amazing. Marty and his craftsmen are very considerate, do great work, and leave the work area clean. Karen in the office is always helpful and keeps the customer regularly updated. They all have such a wonderful attitude and are so considerate. They’re a perfect team!
I can’t recommend them enough.

Upon referral from someone I know, I reached out to Highland Renovations to build a half-bath in a space that did not already have a rough-in. In short, just about everything was great and it feels like it was always there! Included are photos of the finished half-bath.

Pros:
- Detailed itemized contract that allowed for more concrete discussions
- Very open to changes in the plan as it went through
- Professional, consistent, timely interactions with everyone involved.
- Quality of final build is very good!

Cons:
- They would provide daily e-mail updates that sometimes didn't align with what happened that day. The only time it mattered, it was easily cleared up with a phone call, addressing the confusion promptly even when it was "after-hours." Still could be a point of consideration if you aren’t present during the work like I was most of the time.

I would definitely recommend these people for similar work, and would consider them first for any future work I might need!

We hired Highland Renovations to build a new screened in porch after ours was destroyed in a storm last summer. The result is better than I ever dreamed. The company is very professional and stayed in contact with us. This is the company that you want to work with!

Look no further, you’ve found your next contractor! Quality, craftsmanship, professionalism, friendly, affordable, honest, reliable, great crew, respectful, and top notch communicators. All these words describe Highland Renovations. Thanks to Dave Salla and the great team at Highland Renovations. My husband and I are thoroughly satisfied with our recent construction project. We love our new portico. I highly recommend them for your next project - without hesitation!

We recently had some construction work and painting done in our kitchen. It was a small project - yet we received all the attention and care as if our entire kitchen was being remodeled. All of the folks at Highland were pleasant and professional; they were a joy to work with. Daily Communications from the office about the arrival and schedule of the workers were timely and helpful. The construction workers and painters did an amazing job. The clean up done after each day of work was spotless. I recommend Highland to anyone who wants the job “done right!”

They were the best contractors we’ve ever used. We got updates from Karen on a daily basis, and the workmanship was absolutely stellar! Special shout out to Tom who was professional, responsive, and an all around good guy. His suggestions regarding our project turned it into something better than I expected. Easy 5/5 review.

I had some wood rot inside the framing of my 100+ year old house and was worried I had structural damage. Everyone I encountered with the company was very competent and professional. In addition to the removal and replacement of sheathing and siding on that side of the house, they were able to install new windows without having to remove or damage the existing interior trim! Work was completed in a timely manner, with daily email updates on what was completed and what was coming next. I am completely satisfied with all aspects of their work, including their price, and would highly recommend them.

Highland Rennovations Team was highly recommended to me and they lived up to the hype. They were very professional, extremely thorough and very clean. They transformed our downstairs sectioned off part of the house into a beautiful open floor plan kitchen, dining room and living room all at an affordable price that beat out other estimates from different contractors in the area. They were constantly providing feedback and ways to save money. Overall a very pleasant experience and will definitely use them again in the future.

Update: I hired another company and had them update the entire unfinished side of my downstairs and add a gorgeous bathroom with a walk-in shower for $45 grand. Too bad for you Dave.

Up to this point, I’ve had an excellent relationship with Highland Renovations. Over the years, I have paid them over $100,000 to remodel a master bathroom, a complete kitchen remodel, a basement remodel, new front door, new sliding door, and wood floor refinishing. They have done a great job. However, on October 27, 2020, I emailed the owner and asked for an estimate on some additional work. The work consisted of updates to a bathroom that his company had previously installed, with some other items. He wrote back and told me to make an appointment with the office, which I did. He came out to do an estimate on November 17, 2020. On January 5, 2021, Dave, the owner, emails me to let me know that he can’t find the required parts for a portion of the job, but has the estimate together for everything else, so I assumed that he’d be forwarding the estimate. On 01/18/2021, I emailed him back since I hadn’t heard from him, asking him to send me the estimate. I also indicated that I was looking at having a bathroom installed in the basement and was interested in getting an estimate on that as well. I received no response. So, I sent another email on 01/27/21 (it’s now been over 10 weeks since he promised the original estimate) to follow-up. Dave called me the next day and was extremely curt, to the point of rude. He indicated that we were “going in opposite directions” with regard to what I was looking for and what his company was willing to provide. In other words, he didn’t want to do my job because it wasn’t going to net him enough money to bother with. (Note: When his workers were here in the past, they told me that no job was too small.) If he didn’t want to do my job, he should have just said so in the first place instead of stringing me along for over 10 weeks! Dave said they don’t do $8,000 bathrooms, like they show on the internet. He asked me what I was looking to spend on a basement bathroom. I indicated around $15,000. He said they just did a bathroom for $17,000. So, I thought, well I can probably go for that. Then, he says that he couldn’t possibly provide me with a bathroom for less than the low $20’s. What is this, a form of bait and switch?

Now, here’s a guy that has taken over 10 weeks to provide me with an estimate on some minor home improvement items, but he can tell me over the phone how much a new bathroom would be, just like that. The unfinished basement area where I am interested in installing the bathroom is quite large. Dave has no idea the dimensions that I want my bathroom to be. And yet, he can just spout off an estimate, no measurements, and no idea what I want to do with the space.

Dave said if he did take the job, they couldn’t possibly do it until June or July, as they are all booked until then. He then said he didn’t want to waste his time providing me with an estimate on the bathroom since it looked like I was more interested in saving money than getting a quality product. Really? I was shocked and somewhat hurt by his demeanor and comments, after the relationship that I thought we had developed over the years. After spending over $100 grand with this company, this guy is going to complain about me wanting to save a buck? I’m done with Highland (high-horse) Renovations for sure. If you’re looking to do a job for anything less than $25 or $30 thousand dollars, don’t waste your time calling them. It appears they’re only in it for the really big $$$$. I suppose for this company, customer loyalty means zero. I am an elderly woman, who has recently lost her husband, a fact that Dave was keenly aware of. I thought that Highland would be a reliable home improvement contractor that I could count on for the rest of my days. It seems I was mistaken.

The Highland Team was incredible from our fist contact with them, through the finishing touches of 3 month extensive renovation that included a new addition and large deck, extensive plumbing and electrical work, foundation work and new windows and doors. Highland set themselves apart from other home renovation businesses by providing exceptional communication on DAILY basis, holding true to their schedule and planned time frames, and ensuring that all work that was performed was to the high standards that they pride themselves on. The work crew, project manager, owners and office manager, were all personable, easy to work with and helped to make the process as smooth as possible. We would recommend Highland Renovations to anyone looking to work with a company that has superior quality workmanship, integrity and great communication. Thank you Highland Renovations! We LOVE our new space and will enjoy it for many years to come!