- 1022 Pleasant Grove Rd, Westmoreland, TN 37186
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
- Gable Roof
- Rubber Roofing
About the Business
What people say about “Henry Family Roof Repair”?
The majority of customer reviews for Henry Family Roof Repair are overwhelmingly positive, highlighting their excellent customer service, timely delivery, and effective communication throughout the roofing and gutter installation processes. Customers frequently commend the professionalism and responsiveness of the team, particularly regarding follow-ups and handling concerns after the job was completed. Many reviewers appreciate the quality of the work performed, with details emphasized on the commitment to customer satisfaction. However, a few did mention minor issues with subcontractors, indicating that there may be room for improvement in areas outside the main roofing team.
What Users Like The Most
- They were very helpful, answered all our concerns, and came back to check and make adjustments.
- The cost was exactly what we were told, and the installation happened right on time without any delays.
- Landon explained everything about insurance and claims since my insurance company didn't do that.
- Nolan and the crew sent them right back, they wouldn’t settle for anything less than a perfect roof for us.
- The team installed a new roof, gutters, and a leaf guard system for us. The installers were courteous, timely, and very professional.
What Users Like The Least
- The gutter team left a few nails and screws in the driveway.
- While the roofers did a fantastic job cleaning up their nails and debris, the gutter team could improve their cleanup.
Recommended Reviews
Jamie and the crew did excellent work on both our house roof repair and rebuilding the garage roof. When the job was done, we had a few questions and thought some areas could be improved. They were very helpful, answered all our concerns, and came back to check and make adjustments. We are very satisfied with the results and impressed by Jamie’s professionalism and responsibility. The quality of their roofing work is top-notch. The company is definitely trustworthy. My parents don’t speak English very well, but Jamie and the team were always patient and understanding with them.
We needed new gutters for our home and decided to add covers as well. We chose the leaf-free gutter system and are very happy with how everything turned out. Nolan, who helped us during the process, really knew his stuff and answered all our questions. The cost was exactly what we were told, and the installation happened right on time without any delays. The new gutters match our house perfectly and fit along the edges just right. When a heavy rainstorm hit, we could see how well the system handled the water, moving it quickly through the gutters and down the spouts. We are very satisfied with the work and would definitely recommend Henry Family Roof Repair to anyone who needs new gutters or roofing help.
this was my first time needing roof repairs on my house, and my neighbor suggested i call Henry Family Roof Repair. i spoke with Landon about a leak coming through my bathroom ceiling. they came out the same day to put a tarp on my roof because another rain and wind storm was coming. during the whole process, Landon explained everything about insurance and claims since my insurance company didn't do that. he kept in touch with me and let me know when the weather would be good to finish the roof. also, Earl, one of the workers, was super friendly and answered all my extra questions. it's hard to find good customer service these days, but their service was really above and beyond! i am very happy with my new roof, the color is perfect, they cleaned up really well, and their customer service couldn't have been better.
Company Locations
- 1022 Pleasant Grove Rd, Westmoreland, TN 37186
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
- Gable Roof
- Rubber Roofing
Frequently Asked Questions
1. Does the company offer free estimates?
No information found.
2. Are warranties offered by the company?
No information found.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
No information found.
1. What services does the company offer?
Henry Family Roof Repair provides a comprehensive range of roofing services, including:
- Shingle Replacement
- Emergency Hail Damage Repair
- Storm Damage Repair
- Leak Detection and Repair
- Structural Repair
- Chimney Sealing and Repair
- Soffit and Fascia Repair
- Flashing Repair
- Thermal Insulation Improvement
- Tile Replacement
- Moss and Algae Cleaning
- Roof Cleaning
- Ventilation Issues
- Ridge Cap Repair
- Gutter Cleaning and Repair
- Re-roofing
- Flat Roof Repair
- Waterproofing
- Wind Lift Repairs
- Energy Efficiency Upgrades
- Animal Damage Repair
- Skylight Sealing and Repair
- Granule Loss Replacement
- Ice Dam Removal
- Full Roof Replacement
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, Henry Family Roof Repair offers emergency roofing services, including same-day or next-day roof repairs.
4. Does the company offer eco-friendly accreditations?
No information found.