- 238 W Main St, Anthony, KS 67003
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Slate Roof
About the Business
What people say about “Hazel's Sheet Metal Inc”?
Customer feedback reflects a mixed sentiment towards the company's services. While many reviews praise the friendly and knowledgeable staff and prompt response times, there are significant concerns regarding communication and billing practices. Several customers reported dissatisfaction with the lack of follow-up on service requests and unexpected charges. Overall, while many customers appreciate the quality of service when received, the inconsistency in communication and billing transparency has led to frustration for some.
What Users Like The Most
- A humble and family based company. Staff are kind and knowledgeable.
- The guys that installed my water heater and fixed my water pressure issue were Fantastic, friendly people.
- They were at my house first thing this morning. Great professionals. Friendly, and pretty fast!
- They always come right out when we call them, even if it is their off hours.
- They do excellent work-and have been in business for many many years.
What Users Like The Least
- Still had issues with the water backing up, so I went onto Amazon and bought a $30 25-foot drain snake and did it myself.
- Never received a call back on that attempt.
- It would appear you did, and a potential customer should not have to figuratively pull teeth to schedule something so routine.
- Just got the bill, and it’s around $300 because they wanted to charge for the full hour.
Recommended Reviews
I had them come out to pull roots out of my mother’s plumbing; they were here for almost 20 minutes and didn’t pull anything out and left. Still had issues with the water backing up, so I went onto Amazon and bought a $30 25-foot drain snake and did it myself and ended up pulling about 6 handfuls of roots and sludge out and fixed the issue myself. Was expecting to get a bill around $53.33 since they were here for about 20 minute, but just got the bill, and it’s around $300 because they wanted to charge for the full hour which was $160 and not for the 20 minutes they were here working on it, they also charged for use of their machine which you would’ve thought that was included in the hourly cost but apparently not. I recommend calling someone else because they will be cheaper, and they might actually fix the issue instead of scamming you so they can make a quick buck or fix it yourself and buy the tool like I did.
A humble and family based company. Staff are kind and knowledgeable. Want your plumbing done or HVAC or anything. I suggest on giving them a call first.
The guys that installed my water heater and fixed my water pressure issue were Fantastic, friendly people, they were kind and courteous, they listened to me and explained exactly what was going on and what they need to do to fix it. It didn’t take them long to do the job either. I will be calling theses guys again for anything I need. Thanks again to the 2 guys that did the repairs.
- 238 W Main St, Anthony, KS 67003
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Slate Roof