- 24 Stickney Terrace STE 9, Hampton, NH 03842
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Metal Roof
About the Business
What people say about “Harmony Energy Works Incorporated”?
Customer feedback on Harmony Energy is predominantly positive, highlighting the professionalism and responsiveness of the team during the installation process. Many reviews commend the quality of work and the attention to detail exhibited by the installation crew. However, there are notable concerns regarding communication and customer service, particularly related to maintenance and follow-up support. Some customers expressed frustration over a lack of information on critical aspects, such as rebates and repair services. Overall, while the installation experience is mostly praised, issues in ongoing communication create a cautious sentiment.
What Users Like The Most
- They were considerate and professional.
- The entire team at Harmony Energy Works was consistently pleasant, competent, knowledgeable, and respectful of property.
- We are very happy with Harmony. Not only did they have the best price around, but their service and expertise were top notch.
- Harmony is a refreshing exception in an era of delays and misrepresentation.
- We are thrilled with the installation itself.
What Users Like The Least
- We lost $6,000 in solar credit by not being informed.
- Communication on things like the state $1000 rebate could be better.
- Customer service regarding maintenance and repair is pretty disappointing.
- If you need a repair expect to be calling multiple times.
- Some critical information was not communicated effectively.
Recommended Reviews
My husband and I spent about $250,000 with Harmony Energy in total between solar panels at our office and our home. We lost $6,000 in solar credit by not being informed that we needed to switch the supplier to Eversource. For Harmony Energy to receive such a large amount of business, more meticulous care and insured delivery of critical information should have been provided to the customer. We should have gone with 603 Solar or Revision Energy.
In addition, Harmony Energy installed solar panels beyond the owned area of our roof putting us at financial risk with the other owners in the association. We suspect this significantly increased the cost we paid to Harmony as well. Their abandonment of customer service and attempts to blame the process on us when they were responsible to guide us through the process for retrieval of credit upon sale of the condo unit was inexcusable. BUYER BEWARE.
Harmony did a residential solar install for us in April 2023 on our south facing roof. We have nothing but good things to say about the crew, electrician Dave and interactions with Jay. They were considerate and professional.
Nothing is perfect , but we are happy with responses about our concerns.
Communication on things like the state $1000 rebate which we have not received yet could be better.
Also, be prepared to adjust your expectations of production with the weather and any shading your property may have. The projections you get are likely to be optimistic.
4 1/2 stars
Definitely recommend Harmony and going solar!
Good morning! Just wanted to provide feedback on your installation team, MAJOR KUDOS!! Dave, Keith, Spencer and Paul were all very professional. It was refreshing to have a contractor on the property that performed as promised. We are very very happy with the array and look forward to years of free solar. Again OUR THANKS to the Harmony Energy Works Team for a job that went above and beyond! Tom and Mark
- 24 Stickney Terrace STE 9, Hampton, NH 03842
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Metal Roof