Gulf Atlantic Industries of America Disaster Relief, LLC

SEE UPDATE BELOW
After hurricane Irma (Sep 2017) had roofing damage. Home Advisor was used and sales rep came on Oct 9, 2017. Roof install began approximately the 2nd week in Feb 2018. Roofer installers dropping shingle bundles caused multiple ceiling drywall cracks on large patio. Cracks repaired, but work does not match rest of ceiling. With rain downpours in May-June the family room ceiling around chimney flue leaked causing a substantial stain. Leak area was sealed, BUT STAINED area not fixed and attic not checked for mold. WAITING - If roofers had not dropped bundles and sealed properly would not have had any problems. Had proper sealing been done around flue would not have had problem. Also had tar drippings spilled on entry sidewalk.

PROBLEM - respond time to correct issues SLOW. THE ONLY person to respond in a timely manor was the sales rep. The rating that I am posting here is only for the roofers and managers. County inspector found installation problems and Gulf Atlantic Industries of America Disaster Relief, LLC fixed issues inspector found.

WOW almost 9 months now and the family room water leak (mid May 2018) was stopped but the inside of attic area has not been inspected. The concern is MOLD. The area inside of the attic that got wet needs inspected and if there is mold it needs to be eradicated.

Company was very proactive in getting insurance check and my 2% fee.

The SAGA continues.
UPDATE UPDATE
Date 27 October 2018 -- had a deluge of rain yesterday. CEILING IS WET THUS CEILING DRAYWALL IS SOFT AND DAMP. AFTER HURRICANE IRMA MY CEILING WAS NOT WET OR STAINED. AFTER NEW ROOFING INSTALLED BY GULF ATLANTIC INDUSTRIES OF AMERICAN ROOFERS THAT IMPROPERLY INSTALLED ROOFING AROUND THE CHIMMNEY.
THEY RECEIVED THIS LEAK INFORMATION AND PHOTOS AND AS OF THIS DATE HAVE DONE NOTHING TO REPAIR.
INSURANCE COMPANY WILL BE NOTIFIED AGAIN AND A CLAIM SUBMITTED.
APPRENTLY GULF INDUSTRIES DOES NOT OWN UP TO THE FACT THEY CAUSED THE PROBLEM AND DOES NOT WANT TO FIX THE PROBLEM. ((((( PLEASE DO NOT EVER HAVE THIS COMPANY DO WORK FOR YOU ))))) SUCH A SHAME THAT HOMEOWNERS MUST PUT-UP WITH SUCH POOR QUALITY OF WORKMANSHIP FROM A LARGE COMPANY.
AGAIN -- ANYONE IN FLORIDA PLEASE DO NOT USE THIS COMPANY.

I signed contract with them in November 2017 as of now my roof is not fix yet. Dan, the owner sent estimate of $41000 to replace my roof. I got 2 estimates $2300 and $1400 to fix it. Wow! What a scam!
Stay away from this people!
I will fix my roof and let my lawyer deal with him.

This is the worst company I have ever dealt with. The job took forever to get started and would not have been finished if not for constant calls to the "Owner" in Ohio. The local office is absolutely no help with anything . It took over a month to get my driveway cleared of the leftover materials so that I could get the final inspection and I had to hire someone to haul some of the material away at my expense. The positive reviews by Dan S and J Quigley are biased as Dan is the owner and J Quigley is an employee.

I have left quite a few reviews on their Facebook page that can now no longer be found. This company is HORRIBLE! Took them more than 6 months to complete the job. During that time frame we were hit by Hurricane Irma which since the work was not done it created a leak INSIDE our house. If my son had been sleeping in his bedroom that night the ceiling above his bed would have fallen on his HEAD! Now we have word that they charged our insurance more than $40G's to roof a house that is no more than 1500 sq ft!
Other things are: The last crew had left their trash all over my yard, didn't pick up the nails properly so I ended getting a nail in my car tire and and riding lawn mower tire.
My Lani (covered, enclosed area behind house) STILL LEAKS! It never leaked before they worked on my roof.
No kind of restituition for the ceiling coming down in my son's bedroom.
Too add salt to the wound... We couldnt get help from FEMA for said hurricaine damage because said damage stemmed from Gulf Atlantic not finishing their work!!!

Absolutely the worst in communication! They showed up to do the roof when we were out of town and never told us they were coming (a neighbor called us as the roofing truck was not marked). We had to call them to verify. They damaged and ruined our internet satellite dish which we had to pay out of pocket to get repaired. They said they would pay for the damages but now will not respond to emails or phone calls. The service was done 11/27/2017.We had to call the Volusia County building permit department ourselves to get the permit finalized after the work.

Late 2017: This company has had my check for over a month, and I can not even get a return call about when the work will be started. The office manager when I call says the business owner will call me right back and never does. Getting frustrated!

Update 6/30/19: After complaining to Home Advisor I finally got them to complete the roofing part of the job a year and a half ago. They were concerned about their relationship with Home Advisor. However, they never did the gutter work and they did not clean up the mess of roofing materials they left. My wife and I (both in our 70’s) had to go out and clean it up and drag the trash to the curb. I gave up on getting the gutter work done. I don’t want them near my house. They were paid almost $6,000 for a 1,200 sq foot manufactured home. Then I get a call from my insurance company that they were putting in a supplemental claim for $25,000 saying that they did a lot of work that they never did. One claim was for $7,000 to cover the roof with a temporary tarp. There was NEVER a tarp placed on the house. They claim they did thousands of dollars of work on the interior of the house. They NEVER even came in the door. This is a company of crooks. Today 6/30/19 I got a call from a young lawyer saying he was representing the roofing company against my insurance company. He was nice and had no idea what kind of people he was representing. STAY AWAY FROM THIS COMPANY. Oh yes, if you see any 5 star reviews, do not believe them. The owner of the company spoofs his own reviews! Home Advisor told me they have since dropped this company.

Horrible Company! They start my roof before rain and did not finish, I got many leaks on my ceilings. Than they install new shingles on wet roof. My attic insulation must be exchange and all ceilings must be painted. I call the manager and ask for report to insurance. He said, ok. Nobody came to see the damage and from this time I have no contact with the Company. Final inspection is failed. I have new roof but worse then my 13 years old before hurricane and damage insulation and ceilings in my house.

NOTICE OF CANCELLATION 12/16/2017 11 AM. We Joann C& Jorge Thereby Cancel contract and agreements made 12/12/2017 with Gulf Atlantic Industries of America Disaster Relief LLC 454 S. Yonge St., Suite D, Ormond Beach, FL. 32174 for roof repair/replacement Cancelled. All paperwork and contracts are null and void as stated in notice of cancellation, no penalties or obligation if cancelled before 12 midnight on 12/16/2017
Thanks for your consideration HAPPY HOLIDAYS !
Sincerely Joann C & Jorge T
Contract Cancelled !!!

DO NOT TRUST THESE CROOKS! They are dishonest and will bilk the insurance company for thousands more than the estimate they gave you. My neighbor, an immigrant with limited English was not given a written bid and signed a contract that did not specify the amount of the job! They showed up the day before Thanksgiving when there was a 100% chance of heavy downpours forecast for the following day. They left the job unfinished and the rain damaged the ceiling and insulation in the attic. They refused to look at the damage. In addition, although they said the job would be about $12,000, they took the insurance check for $5,700 and are now coming after the customer for the deductible, $3,700. They filed the insurance company an additional $9,000! Today, only 4 days after the job was completed they notified the customer that they are placing a mechanics lien on his home! DO NOT HIRE these guys, no matter how desperate you are to get the job done. They will low-ball the estimate and go after the insurance company for $1,000's more. THEY ARE CROOKS!

Stayed home today, waiting for someone to show just to do an estimate and no one did. I guess they don't do business in South Orlando. The good news is with the proliferation of hurricanes and the sheer number of people moving here every day, customer service is so not an option. This is the second time a roofer has not shown up.