Guardian Crawl Space Company

KC did a great job installing our dehumidifier. He was thorough and meticulous and very knowledgeable and informative explaining how the unit works.

KC and Guardian Crawl Space check every box. We vetted 3 contractors and made the best choice in KC and his team. From inspection to contract to job completion 5 star.

K. C. was great to work with. We are new owners of our first house with a crawl space - the house is 8 years old and we took out carpeting and repalced it with plank flooring. In talking with neighbors they asked if we had a dehumidifier; I didn't know, I'd never looked in the crawl space. I checked it out and we didn't have one so I called around to get a quote for putting one in.
K. C. was out to give me a quote within a couple of days. I chose Guardian becauce he didn't try to over-sell me; told me that the sump pump and insulation was in good shape and that I would only need the dehumidifier and wifi monitors for the dehumidifier and sump pump. Within a week he was out to install everything.
We are totally satisfied with the product, the service, and the company!

Though using my wife's (initials G.C.) account (my cell # changed; I could not get into mine), this review is by Michael Bazin. I have had an extremely good experience with Guardian Crawl Space Co. and with "K.C." and his assistant, John. My dehumidifier in my already-enclosed crawl had frozen up, and due to a past, costly disaster under my house with mold, I was anxious to get a replacement a.s.a.p. K.C. answered the phone after hours (I was expecting an answering machine). He is very personable, and he thought he could fit me in, somehow, in the next week if he could do it in the evening. Hearing my concerns, he fit me in on that Mon. evening. (I had called on Thursday or Friday night.) This was about 12 days sooner than anyone else had been able to promise. Communication was great. The price was comparable to a co. with the same brand and capacity (AprilAire E 100). The machine has a washable filter and a five-year warranty. It looks more impressive than the one it replaced (also a 100) that had died in a year and a half. K.C. also offered, on my inquiry, a device to show the humidity in the crawl space. He also offered installing a bigger, and impressive, entry to the crawl, but these were offered without any pressure at any time. I took him up on the first offer. K.C. showed up on Monday, letting me know exactly when he was coming, and worked long into what should have been his and John's evening and personal time. He also e-mailed me, that same night, both a receipt and his registration (which I have printed and kept for the warranty) of my dehumidifier with AprilAire. (The last guy never even provided a receipt, so I appreciated this.) There are other dehu. makers that end in "Aire," but this manufacturer seems superior to one others of these that I have experienced (including the replaced machine). Back to K.C. He and John were always pleasant and professional, looked for ways to save me money (this included but was not limited to saying I did not need something I had inquired about), and were never pressuring me for anything, even offering to send me an invoice rather than paying them there and then, though I did. It was also evident that K.C. has skills and knowledge beyond the immediate task. In short, it has been a long time since I have dealt with someone as responsive, trustworthy, and reliable, offering a quality product and services. Guardian Crawl Space Co. is first on my list for any relevant future work, and, based on this experience, I would recommend them to family, neighbors, and colleagues, and to anyone reading this. The machine they installed quickly reduced the humidity from around 60% to 49% (set point 50), and I am relieved. I am very fortunate and very grateful that K.C. went out of his way for my peace of mind. Guardian indeed!

I highly recommend Guardian Crawl Space Company! After noticing a damp spot on my basement wall, I called and asked to have it evaluated. K.C. promptly answered my call and came to examine it within two days. After viewing the issue, he found a crack in the wall and assured me it was not a big deal to repair. He thoroughly explained the procedure and provided a repair estimate. The work was done in a timely fashion and in a very professional manner. Additionally, as the house was under contract to be sold, K.C. took the time to take a phone call from the buyers and explain the situation and repair procedure. K.C. went above and beyond the normal, provide an estimate and complete the work order, that you get from most national brand companies. It is very evident that he takes great pride in being a local family owned business and he treats his customers with a great deal of respect. I can not recommend this company enough. If you are in need of basement or crawl space work, contact Guardian Crawl Space Company!

I want to thank K.C. for going beyond the call of duty. He came out for our free estimate, but in the process found a leak. Even though he had no equipment with him. He left and came back with the materials, and stayed well into the evening working to fix the problem. Thank you again!

I would like to thank KC for coming out and providing such a quality service for my craw space. I had a problem with humidity and some fungi growth and he had to shore up a few of my floor joist. KC is kind and really cares about his work and provides a great service at a competitive price. Do not hesitate to complete your basement/craw space recovery with Guardian. Good people at a fair price. Also, they are a local organization to the Pines and it would be a good idea to support some small business.

Courteous and quick response. Crew was professional and polite. Work on our condition crawl space was done professionally and in a timely manner. Definitely recommend.

We had Guardian Crawl Space inspect the space under our mobile home. K.C. was very responsive and fixed our problems in a timely manner. Because we live in an area that's prone to flooding, he offered to come back to our property at any time after a storm to make sure that everything is still good. He has already returned once since the initial work was done. K.C. is a good Christian family man, and he can be trusted to keep his word. You will definitely be pleased with this company's work!

I could not be happier with my crawl space encapsulation installed by Guardian. Our crawl space was wet and the humidity was out of control. We had a terrible musty smell in our brand new home. We were so confused on what to do and how to address the situation in our new home. After the team from Guardian inspected our crawl space, they quickly put our worries to rest with clearly presented recommendations. Quick install, great staff, and night and day difference. Highly recommend!