Great Falls Ace Hardware

Ace is the place is a great identifier of this great Hardware store. From $.20-$200 no matter what the cost they are there for your needs. I love my store at 215 Northwest Bypass the staff and manager are super nice and very helpful.

They call it the helpful place for a reason! This location does a great job and staff are friendly with customers. If they don’t know, they find out. Selection is usually really varied as well.

I bought the timberline XL Traeger barbecue that was $3800. with covers and accessories $4300. They said it was fully assembled and ready to go. I started it up for the seasoning and it caught on fire took out the motherboard. Could’ve caught my deck on fire now the Traeger does not work. I called them mind you this was the same day I purchased the barbecue that it caught on fire and i called them the next day
and they told me the first step I should’ve took was tho check it and see that it is installed properly. He also said that it was installed properly, and that it must’ve gotten jarred during travel. The pellet hopper was wedged against the feed auger, where it was hard to pull out that doesn’t happen From transport. The picture shows how they installed it, and you can see in the second picture the pellets got behind the Hopper
, and the fire carried back in to Auger and pellet box I also have video of it on fire, which I did send to Steve
My recommendation is go to somewhere more reputable To buy a barbecue like this.
They’re not willing to back their workmanship And even text me pictures of the manual
Showing me that it was my fault thanks Steve and Keth at Ace Hardware on Northwest bypass Great Falls, Montana

Update just got off the phone with Traeger and because Ace Hardware will not Back their work they will replace my timberline, XL

After Keth looked at the information he was given He offered an apology, and when trigger brought My New barbecue He came and picked it up and delivered me one That was put together he also admitted that they were wrong, and It definitely did not get shifted during travel And Traeger has now changed the design Of the fire box so that it will slide past the Auger tube. I changed my stars to four because of the effort But it was still a horrible experience, and ruined My weekend

Ace is the place! If you're one who tends to like places where the staff are experts in their field, this is it! Always someone around the corner to help you.

Staff quickly helped me find what I was looking for. They had fillable sandbags, which I could not find at other stores in the area.

Had exactly what I was looking for. Walked into the store was asked what I was looking for and they directed me to the exact location

Always great knowledgeable customer service and they always seem to have everything I'm looking for every time I go in

We were on the hunt for an obscure watch battery. Unfortunately they didn't have one. I didn't get the name of the gentleman who was helping my son, but he was kind and smart enough to point us in the direction of the place that did. Thank you for the service and the help! We appreciate your fine effort!

It's like a DIY paradise. Like touring the Smithsonian, take your time, you'll see everything. Especially what you need now, or what you may need eventually. And they love to assist. Whether it's answering a question or finding what is needed...they're an asset waiting to be used.

Everyone there work together to help the customer find what they need...unlike other stores where they run for cover or pretend they are busy when a customer approaches!

I just love this store. They have great stuff for fixing stuff and doing work outside . Canning items and appliances for the kitchen.

I some how end up going to this store at least 2-3
times a week. They have everything I need or want.

This Ace is so great, staff will find you and make sure you know where the item is you are looking for. You can't stump them, clean store and if you are looking for a garden hose right now, they have quite a few hundred it looks like. Hoooyah bulldog's.

The people here are the best in town. Ask Gene about paint, and you'll know the employees are smart and helpful. Prices are as good if not better than the big box stores, AND it's not a big box store. Sad to move away and not have this store down the road. Thanks for 3 great years. You truly earned this review.