Gillman Home Center - Edinburgh, IN

I've had my last experience with Gillmans in Edinburgh. Went in to buy (7) 11/16 cove trim at 8ft each, for $2.29 each. The girl at the front counter totals it up to $47 something......I went back, snapped a Pic, and showed her. She says " Oh, that's $2.29 ,per foot". We'll. 56 x 2.29 is still way more than $47 anyway. Needless to say, when I asked her to honor the shelf price, she refused and said there wasn't anything she can do about it. Never again. I've spent too much money in that store to be treated so disrespectfully, especially in front of my family. Lowes is less than 10 miles north, go there.

This is a real hardware store where there is exceptional assistance and you can purchase a broad variety single screws, nuts and washers.

Just a small hardware store with tool rentals. Friendly staff. Alot smaller than lowes or other big box hardware so selection is more limited

This is a gem of a place in our little town. There is always someone to help you and they are friendly. Years ago during the flood of 2008, I will never forgot these fine people brought us a sump pump to the front of our neighborhood and we picked it up there. Most roads were flooded and they found way to help us. I will never forget that.

We called 2 weeks ago to rent an a piece of heavy equipment. We were told to be there Saturday morning at 8:30. We rearranged our schedule to be able to get the equipment and work for the day.
My husband showed up and was told he was not on the schedule and that someone was renting it for a month. The lady did apologize but that doesn’t help the fact that now we can’t do the job that was scheduled to be done or that he had canceled the original piece of equipment at one of their competitors. Gillman was 100$ cheaper but you get what you pay for sometimes.
We also, had them price a fence. We had to call daily to ask if it was done. When it was finally done it was going to be 22,000$ when the quote from Lowes and Menards were both under 10,000$.
I totally get that people are overwhelmed with being over worked due to staff shortage’s. We are easy going people who treat people with respect. But we also have worked all of our lives and know the importance of customer service.
I am very disappointed in Gillman and their service or lack of. We will not be using them again or recommend anyone else to use them as well.

Terrible customer service. Transferred to one person to the next to the next. One woman in apparently two out of the three stores is competent and she happens to be on vacation and the ONLY person who can answer a cabinet question. They are blatantly condescending to women and I would never go here again let alone buy anything. This and the Batesville store.

I really enjoy shopping here , Gene is a knowledgeable man on just about anything. Thanks to everyone that makes it easy on my visits.

They have a nice selection of tools without being overwhelmed. The employees seem to very busy but when they had a chance to help they were extremely helpful

Love this Big ♡ little store
That has a small town with all the big town whisles..there isn't thing u can find from building an entire house ...
That outdoor Pizza pan...Enjoy their hospitality w professional Expertise...
Shop small town/Big ideas right here...

Great atmosphere here. Someone is always so willing to help. Remember they are there doing their job, your need is no bigger than anyone else's wait your turn and for pity sakes be nice to the staff. They are amazing people there!!!!

A great store. Extremely fiendly and helpful staff. All hardware stores should be modeled after Gillman Home Center. It's what a hardware store should be like!

Best hardware store I've stopped at in a long time they act like they're know what they're doing in there most places you go to don't

All the employees we're courteous and respectful. Ask me if they can help. All together I'd say it's a wonderful place to go to get materials for any project that you may be working on.

Rented the ditch witch trencher and was told it will dig a trench 4ft. However, after getting the trencher home it will NOT dig that deep, it does not have the horse power to dig that deep. Take it back early and was refused a full refund. Will NOT be back to this store.

The staff are very kind and helpful - definitely some good prices as well; would highly recommend and will be back myself.