Logo of Gibson's Ace Hardware

Gibson's Ace Hardware

  • 728 W Crawford St, Clay Center, KS 67432
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Gibson's Ace Hardware, located in Clay Center, Kansas, we pride ourselves on our extensive range of roofing services, including roof installation, coating, and specialized repairs for various materials. Our expertise extends to addressing water damage and providing TPO roof replacements, ensuring that both residential and commercial projects are managed with precision and care. We understand the importance of organization and attention to detail in every project we undertake. Our knowledgeable team is dedicated to delivering durable results that enhance the longevity and value of your property. Whether you are looking to repair a shed roof or invest in a new slate roof, we are equipped to handle complex tasks from start to finish. Our commitment to reliability and thorough project coordination allows us to meet the diverse needs of our clients in Clay Center and surrounding areas. We look forward to helping you with your next roofing project.

What people say about “Gibson's Ace Hardware”?

Customer feedback on Gibsons is largely positive, highlighting the knowledgeable and helpful staff, as well as a great selection of products. Many shoppers appreciate the store's cleanliness and the availability of unique sizes, particularly in clothing. However, significant concerns have been raised about instances of rudeness and poor customer service from some employees, which have led to negative experiences for a few customers. These issues have impacted the overall perception, suggesting a need for improved staff training and customer interaction.

What Users Like The Most

  • The people who work there have been knowledgeable with whatever I need to fix.
  • They have an excellent selection of clothing at very competitive prices.
  • All the staff that helped me yesterday were fantastic and helpful.
  • The fact that they carry men's sizes 4xl and up is the WHOLE reason we will continue to shop there.
  • The store is clean & the service is great.

What Users Like The Least

  • I have never seen such rudeness in a business than I've seen today.
  • It was very rude to display attitude in front of customers.
  • I was 100% racially profiled by this man and I refuse to accept this behavior.
  • The lady said you got 10 minutes and rolled her eyes.
  • I will never shop here AGAIN.

Recommended Reviews

Overall Company Rating
Good 3.9
Out of 14 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Shane Kahrs
Mar 1, 2025

Been shopping here since I was a kid. They usually have what I need and the people who work there have been knowledgeable with whatever I need to fix. When their clothing goes on sale I can usually find something good. Never had a bad experience with Gibsons

Cindy Anderson
Jun 19, 2024

Even though this is an Ace Hardware store, they have an excellent selection of clothing! We were able to find what we needed at very competitive prices and were pleased. Thank you

Kaytlyn Stephens
Dec 25, 2023

This place won't be getting my money, I have never seen such rudeness in a business than I've seen today. Me and my family, including our mom who works there, wanted to take us shopping for Christmas. We were met with glaring, scoffing, and snide remarks by almost every worker there, including the manager Lori.
I would suggest to not shop somewhere where they treat their workers and customers poorly.

Jessica Hubbs
Dec 25, 2023

This place has lost my business. We went in there as a family, as my mom works here and wanted to get us Christmas gifts. And we rushed to get out of there, however we had to drive from Manhattan and Ogden. I personally was cooking for Christmas eve dinner so I couldn't make the 45 minute drive to be there earlier.

One lady wearing a mask i think jeannie, said you got 10 minutes when we were in the back already checking out, and she rolled her eyes and walked away. That is very rude to display attitude in front of customers.

Then we got done and rolled out the carts to the front, and Lori the manager was sitting there, with clear disdain on her face. I said Merry Christmas, and apologized for staying there by accident past 5 (mind you we were checking out before 5) she said and I quote "no problem, we've just been waiting all day for y'all to show up" she had warning from my mom that we may have been running behind and where we live and she still was very snide. Then my sister got onto her another instance and she said let me talk to your mom not you.

I will never be shopping here again. All the coworkers and that manager are awfully rude to customers. Especially since so much money was put back into that store. They should work away from the public if they have that much attitude that they displayed today towards my mom, me and my siblings.

And judging by past reviews it doesn't surprise me that this is an ongoing issue.

Audrey Caldwell
Oct 18, 2023

My husband and I drive 45 minutes just to shop at Gibsons. The fact that they carry men's sizes 4xl and up is the WHOLE reason we will continue to shop there. Not too many brick and mortar stores carry above a 2XL anymore. Thank you Gibsons!

Susan Thomas
Sep 27, 2023

All the staff that helped me yesterday were fantastic and helpful. The manager was so nice and found out the information I was after. I highly recommend this store. Plus it's neat and very clean.

Keven Brown
Aug 29, 2023

I will never shop here AGAIN. I am an African American man and I went in to look for a pellet rifle for my 11 year old son to start shooting. I was met by an older gentleman and was asking questions about the rifle. When I asked to see the rifle, I was holding my hands out to handle it. The gentleman stared at my open hands and refused to let me see the rifle. He told me it was a "complicated rifle" and treated me like I didnt have the knowledge or capability to handle the rifle. I was 100% racially profiled by this man and I refuse to accept this behavior. You lost my business.

Tru Unit
Apr 26, 2022

For all your household needs, the staff are great, helpful, smiling and making sure we get everything we need. Best overall shop in town

Jason Kling
Feb 19, 2022

They have a great selection of items, store is clean & the service is great. Love going to this store!

Chad Long
Jul 13, 2021

Great place friendly staff and they have about any and everything from yard items pet food farm supplies hardware you Name it.

Z G
Feb 15, 2021

Love my local hardware store!!!! I can get a wide variety of things from this place!!! Support your local stores!!!

Tim Zumbrunn
Feb 9, 2021

Great variety of types and brands of hand and power tools, nice Craftsman tool section. Clothes, light bulbs, plumbing, food, hunting and fishing gear and pretty much anything else you need around the home.

mike boyle
Jan 5, 2021

Great hardware store for a small town. Usually have whatever I need so I don't have to leave town. Some stuff can be a bit pricey though.

Suzanna Dailey
Dec 24, 2020

I like that it has a little bit of everything and easy to get around. I prefer it over WalMart.

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  • 728 W Crawford St, Clay Center, KS 67432
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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