Logo of Frontline Waterproofing And Masonry

Frontline Waterproofing And Masonry

  • 25 Astor Pl, New Britain, CT 06051
  • Industrial Roofing
  • Residential Roofing
  • Warranties Offered
  • Hip Roof
  • Tar and Gravel Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Frontline Waterproofing And Masonry”?

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Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 29 reviews
5 stars
4 stars
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1 stars
Show first:
William Mack
Jan 13, 2025

Fantastic company and fantastic team of guys who represent the company. I would highly recommend Frontline for the outstanding job they done on my chimney on my home in Middletown Connecticut. They always kept me informed on what was being done and also had a portfolio sent to me at the end of the job with the fantastic work they did thanks again . Definitely will have ye back to do back steps …

Amy Greene
Jan 13, 2025

I had an excellent experience with Frontline Waterproofing & Masonry. They did a fantastic job replacing the flashing on my chimney and performing tuck-pointing work. The team was professional, efficient, and thorough, ensuring everything was done to the highest standard. They took the time to explain the process and kept me informed throughout. The results are impressive, and I’m confident my chimney is in great shape for years to come. I highly recommend Frontline for any masonry or waterproofing needs!

Luis Aucapiña
Dec 16, 2024

Had frontlines team to do a chimney repair on my property in west hartford last week. The guys were briiliant they did a brilliant job and also the communication was the best i ever had from a company thanks very much guys !! Merry christmas .

Sean Tuite
Dec 7, 2024

Top Class Service , Highly Recommend These lads for the job , Wonderful job they done on my property , Such pleasant and Very Nice people , highly recommend these lads

Alvaro Veloz
Nov 30, 2024

I recently hired Frontline Waterproofing and Masonry for a chimney repair, and I couldn’t be happier with the outcome. They expertly removed the old pointing and crown, replacing them with new, durable materials that have greatly improved the overall condition of my chimney. The team also took care to waterproof the chimney, providing long-lasting protection against the elements. They worked efficiently and made sure to clean up the job site when finished. I highly recommend their services for any masonry or waterproofing needs—they went above and beyond in every aspect of the project.

carlos capito
Nov 23, 2024

The team at frontline waterproofing and masonry have repaired my staircace , they have done a great job and am very pleased with the outcome . Highly recommend

tikku patel
Nov 14, 2024

Great guys done a fantastic job on my front steps would definitely recommend them . Thanks again Daniel you were great and the communication was key for us. Definitely will have them back in February to do some tuck pointing on my chimney.
Thanks again

Luis Aucapiña
Nov 9, 2024

Highly recommend the guys at frontline they did a fantastic job repairing my steps , I’m very happy and satisfied with the outcome !

Edwin Tarco
Nov 7, 2024

We're can I start from start to finish of the chimney work they did for me was fantastic. The communication was key and always told me and my wife what was going on and what was to do next. I would definitely recommend Frontline. Thanks guys you got my chimney winter ready. Also I loved how they give me my warranty when the job was finish and also laminated the certificate for me was a nice touch.

Mieczyslaw Gwiazdowski
Oct 29, 2024

I had frontline waterproofing and masonry come to my property to inspect my chimney, they repaired my crown and some flashing. They did a great job repairing I'm very happy

Keith Ciociola
Oct 25, 2024

We’ve been putting off having our chimney repaired for several years, but in that time it had only continued to degrade. We gathered several quotes and even had one contractor lined up to do the work, but when they wouldn’t commit to a start date, we reached out to Frontline. We found them to be very accommodating and communicative about what was needed, how long it was going to take to do the work and what was happening at each stage of the repair. We knew the initial estimate might increase based on what they found as the job progressed. Even though we wound up paying more than anticipated, it was clear that Joe, Daniel and the Frontline crew were committed to doing the job completely and correctly. Their attention to detail, insistence on staying on the job until it was completed and level of customer service are unmatched, in our experience with contractors. We really appreciate the level of service we were given and can highly recommend their chimney repair work.

G SLIDE 55
Oct 23, 2024

Highly recommend , I’m very happy with the results the guys repaired my chimney pointing . Very tidy and professional

Derek Matcheski
Oct 15, 2024

Joseph and Daniel came out and fixed my foundation. They did a great job. Very friendly. Excellent service. Would recommend to anyone. Wide range of services.

Alex Gutkowski
Oct 13, 2024

Hired them to tuck point the entirety of my two flue chimney as well as rebuild from the roofline up and replace the top two terra cotta flues for each side which were cracked and new crown and flashing.

They work fast and dirty. My gut does not trust them. First day their worker locked his keys in his car and then backed that car into my tree. Then lays a ladder up against my attic vent, denting it and also leaving cut marks in my shingle siding which i understand there will be some but wouldn’t be as bad if he switched to a smaller diameter blade!
I said they missed a spot which turned out to be a vent hole for the chimney which i learned after the fact but they never caught me in saying it was wrongly a missed spot so apparently they don’t know that chimneys need vent holes / weep holes. The certification of warranty does not have my name spelled right.

Predatory business practices, writing up contracts on the fly rather that an all inclusive estimate. I budgeted $10 for this work and they ran me up to $19k. So much for having money to put towards a kitchen remodel.

Another big problem, they shimmed the top most terracota flue to level it but left a fat gap where smoke can escape the flue and they left it like that calling it a job complete. I brought them back out to fill it, had i been an elderly person unable to go on a roof, or if i trusted them, i never would know and would have the issues down the road.

Another big problem, they cut corners and did not mane a proper crown. They did no framing, thus not make the crown have an over hang which should be 2”, they also did not provide an expansion joint around the flues! Now only a few months later i have hair line cracks. Guess what that turns into in time? Water leak and crumbling crown prematurely! Costing me thousands more to fix down the road! I tried calling them to make a “warranty claim” no answer. I texted the owner, did not deliver. He blocked me or changed numbers. These guys are from ny. My guess is they went out of business there too. I also had a funny feeling The entire time dealing with them. I got ripped off!

And they call themselves pro? LMAO

Angel Gagñay
Oct 11, 2024

Highly recommend Frontline waterproofing & masonry they did a great job waterproofing my basement . The team is transparent and their attention to detail really shows their expertise of professionalism.

Sibby Lynch
Oct 3, 2024

Frontline removed a cracked chimney flue and inserted a new one, rebuilt the top of the chimney, replaced the flashing and waterproofed everything.
They are very nice people and they do excellent work.

Cristhian Plasencia
Oct 3, 2024

I'm thrilled with the work Frontline Waterproofing & Masonry did to waterproof my basement. Their team was knowledgeable, courteous, and tidy. The results speak for themselves - my basement is now dry and secure.

Chase Hartmann
Sep 29, 2024

I recently had the pleasure of working with Frontline Waterproofing and Masonry for some much-needed chimney repair, and I am extremely satisfied with the results. From start to finish, their professionalism and expertise were evident, making the whole experience seamless and stress-free

basit ali
Sep 23, 2024

Had the guys out to do a partial rebuild on my chimney, they did a fantastic job im very happy .

Shane Mcgauley
Sep 19, 2024

I recently hired Frontline Waterproofing and masonry to install new steps at my residence, and I couldn't be happier with the experience.

PizzaPie Glastonbury
Sep 17, 2024

Greats guys , they have recently finished some work at our store . Very happy with the outcome, highly recommend

Shellyann Williams
Sep 15, 2024

Exceptional service, quality work, and peace of mind! Frontline Waterproofing & Masonry exceeded my expectations. Highly recommend for basement waterproofing and masonry needs.

Tristan V
Sep 14, 2024

I recently hired Frontline Waterproofing and Masonry to repair my chimney and I couldn't be happier with the experience. From the initial consultation to the completion of the job, their team was professional, knowledgeable, and courteous. The repair team arrived on time, explained the work that needed to be done, and provided a detailed estimate before starting the project. They took great care to protect my home and surrounding areas from dust and debris. The quality of the repair work was exceptional. The team repointed the brickwork and cleaned the flue. I highly recommend for chimney repair services!

Brianna Rowan
Sep 13, 2024

With professionalism and attention to detail, Frontline Waterproofing & Masonry reconstructed my chimney to the highest standards. I am very satisfied with the outcome, would highly recommend this company, and will use again in the future.

Caleb Willette
Sep 13, 2024

I am thrilled to recommend Frontline Waterproofing & Masonry for their exceptional work on repairing my foundation and waterproofing my home! Their team of experts was professional, efficient, and courteous throughout the entire process. They took the time to explain the issues and provided a comprehensive solution that fit my budget.

Mary
Sep 11, 2024

Guys are extremely talented at there work. They have done professional Job on my foundation wall . Appreciate the help guys I’m very happy thanks again .

Barry Ashworth
Sep 9, 2024

Fantastic company and very nice and friendly staff . Hire them to do my foundation repair and done a fantastic job and it's been 15 months since they have done the job and no water issues since ! Thanks again frontline waterproofing and masonry .. definitely recommend them ..
also my brother has hire them to do he's chimney repair/tuck pointing . Great job also .
Thanks again guys you were great ...

Katie McD
Sep 5, 2024

Frontline waterproofing & masonry just finished rebuilding my chimney . I am thrilled with the excellent craftsmanship. They stand out of their meticulousness and accuracy in their job . The completed work not only improves my house appearance but also shows how committed their talented artisans were .

Jason
Sep 3, 2024

This company is excellent to work with the communication was great from start to finish.
We are really happy with our job thank you guys

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  • 25 Astor Pl, New Britain, CT 06051
  • Industrial Roofing
  • Residential Roofing
  • Warranties Offered
  • Hip Roof
  • Tar and Gravel Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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