Friesen Chrysler Dodge Jeep Ram

Dawson and David changed my life! I was without a vehicle for a year! While browsing, I was contacted by David who not only got me in a better vehicle than i was expecting—it was the EXACT make and model! They drove the car to me! It was such a blessing and me and my family are forever thankful! I Absolutely recommend you try your luck with Friesen, Dawson, andddd David!

Dawson and David at Friesen are absolutely amazing! I wasn’t expecting to purchase a new vehicle but when my current car crapped out on me, I contacted them about a van for my growing family and they got me in it the same day! They were very helpful and patient throughout the entire process. If you’re looking to buy I 100% recommend working with the awesome guys at Friensen!

Amazing people to work with! David and Dawson both made the experience wonderful! David was layed back and gave honest numbers upfront! Dawson worked hard to close the deal! Very much appreciated all the help in buying a new to me vehicle!

We bought a used car and worked with Dawson. He was kind, efficient and has been helpful even after they purchase was complete.

So we did financing online yesterday, only to find out today the truck isn’t sellable (The Maroon Silverado 1500.) We live in OKC, and the truck is in Kansas. We had to call the dealership to even ask why they haven’t called us. Then to find out it needs a new transmission and they aren’t even selling it. WHY IS IT ON YOUR WEBSITE. WHY WERE WE ABLE TO GET APPROVED FOR FINANCING. Anyway, then Drew sends me a more expensive Silverado in their sister store in NEBRASKA. 3200.00 more expensive for one year newer, with 10,000 more miles on it. Same truck. I am like, is this a freaking scam? lol. What kind of crummy place is this? This must be one of those dealerships you see in the movies.

Do better.

Do not recommend! In May I took my car to get my headlight wiring fixed and they fixed it enough for it to last a little bit! Remind you before I took it in it would never shock you at all. Well when I got it back it went out I had someone try and fix it well they ended up getting shocked! Completely waste of my time and money! Well I got a recall on my car and I called October 3rd pretty sure, Jamie told me they could fix it October 11th. October 7th maybe I asked if they could also fix the head light that they already “fixed” she said I can have them look at it not sure if they will have time! Okay not a problem! She called me October 11th told me they won’t be able to fix the recall I said okay so we schedule it for October 17th and once again I asked if my headlight could get fixed! Well I go in October 11th I said I would like my headlight fixed that y’all said you fixed! Jamie was so rude. She gave me my keys back and told me to go to this other place! Didn’t even get my recall fixed! NO you know you messed up so fix what you messed up! Sorry but if you want business yall need to get rid of Jamie!

This place reminded me why I hate dealerships.
Took my Ram 1500 in for a factory recall, the truck ran absolutely great when I dropped it off for a HPFP recall. I was told 1 week for this, i also asked them to check out a vibration, over 8 weeks later and after calling every week, my truck no longer ran! I was told lie after lie about this, and that said they were balancing the tires, this was a lie because I found out through one of there other locations the truck could not have ever run after they put the pump on. It had to be towed to a different location to be straightened out, their Ford store was able to repair it and I finally got my truck back after nearly 10 weeks.
Terrible service department that only knows how to LIE!!

Took my truck there they gave me an estimate I told them to go ahead and fix it was told about 3 days. A week later I called and they told me there was a delay in the part which is fine it happens!
Been waiting 5 weeks!! Finally called them again today and the parts haven’t even been ordered!!
Told me I had to pay upfront for them to actually order the parts which was never mentioned before! Jamie is rude and kelvin is no help! No apology or anything! Told them to forget it and picked up my vehicle!
Terrible customer service!
Don’t go there they don’t care about their customers!
EDIT‼️‼️ Due to this review they have let go my entire family that worked there for 12 years cuz they can’t take the truth!!
I will not keep quiet just cuz my family works there! Everyone should know the truth about this terrible establishment!

Note to others...if you want to wait a day or week to look at a vehicle...put money down to hold...they sale vehicle's to buyers on site as needed...then repeat as fast as demand requires...Respect the system

We drove almost 2 hours to look at a vehicle. We were told there was only a dent on the back of it. We got there and looked at the vehicle and discovered the front grill was knocked out. They couldn't tell me how it got knocked out except for they never noticed it after Dawson the sales manager drove it for 2 weeks. There was food all over inside the car between the seats. There was a tps light on and they didn't tell us about. They got very defensive and told us to leave.

It’s impossible to get a call back from this place! JR says he’ll call right back and never does! You have to call back just for him to tell you he’ll call back! Horrible customer service.
They don’t look your vehicle over right either you might as well save the money cuz they’ll tell you the same thing you already knew not being a mechanic!
Nothing gets fixed right either!
Also way more expensive than other places in town!
DO BETTER!

Drove 3.5 hrs to look at used F150 with 45000 miles on it. Called ahead of time and asked them for pictures of any imperfections on the truck. Informed them that would be traveling over 3 hrs so I wanted to make sure it was worth the drive. The sales woman sent two pictures of a couple of scratches on the driver side rear and a picture of scuff on one door. She told me the rest of the truck was pretty nice. That was a complete lie, there was hardly a panel on the truck that didn't have deep scratches or body damage. It was a total waste of my time and gas driving down there. If she would've been honest about the condition, I never would bothered driving down.

Had a recalled part replaced here. A week or so goes by and my battery starts dying every 2-3 days, Over the holiday weekend warning lights start coming on and light are all flickering. Thought maybe the alternator was going bad. Took it to a friend at Hundleys today and come to find out when everything was put back together after replacing the part, it was not done correctly and a wire was arcing under the battery. Considering that I drive back and forth to Manhattan every day, he said I got really lucky that something bad didn't happen.

The team made the buying process seamless and easy! Everyone was very honest and thorough in everything they did. Great team and great customer service.

The service department does a great job of communicating. Reasonable prices and great service. Check out their Mopar Oil Change service packages on their website...you'll thank me later!

Ron was great to deal with, he helped my get my new to me 2017 Dodge challenger Srt Shaker. Highly recommended

Wakefield Care and Rehabilitation needed service for our van and they fit us in as we have a hectic schedule so for them to do this for us is always appreciated as to keep our Residents safe for their appointments Thank you!

Had to wait a bit longer than expected but still a good experience. They are very thorough and explains what they did and what should be done next time.

Did a great job. In and out, gone in record time. For a change, no bull. Oh yes a $4 document fee!!!!!

They programed my PCM
Now my battery won't hold a charge. It started every time until it was put back on their computer. Was told my alternator was going to go bad and....lo and behold...my truck suddenly won't start because the battery won't hold a charge. Very disappointed
Glad my ex husband can fix this for hundreds of dollars less.

We looked at a van there yesterday and Marla was awesome! She was very knowledgeable about the vehicle and went above and beyond to make our experience enjoyable.

Great price on the van they wanted to sell me. Fell through so they made it right by selling me a similar van for less. Ask for Marla

Wife had our wrangler in there for warranty on the rh sunviser... while in there they broke the cover off that goes over the usb ports. As an ex mechanic, there was no reason to be working on the visor from the left side! After looking at it im pretty sure the vison can be fixed by unbolting it and popping it back into the bracket. Will be taking my business elsewhere on top of that they sold my wife an alignment it did not need.