- Biloxi
- Industrial Roofing
- Free Estimates
- Metal Roof
- Asphalt Shingle Roof
- Gable Roof
About the Business
What people say about “Focus Construction, LLC.”?
The overall sentiment regarding the company is mixed, with several customers praising the quality of work and professionalism, while others express frustration with communication and project management. Positive reviews highlight timely work, respectfulness, and excellent craftsmanship, making clients feel at ease during renovations. However, negative feedback indicates serious issues with delays, incomplete tasks, and poor communication from management, which caused significant dissatisfaction for some customers. This disparity in experiences suggests that while many are pleased, there are critical areas needing improvement in service delivery.
What Users Like The Most
- Amazing work done by true professionals.
- Kristian made things extremely easy! It’s nice to have someone that you can trust.
- The finish was above and beyond our expectations.
- Everyone was impressed by the level of professionalism and savings compared to other contractors.
- Their team is knowledgeable and they went above and beyond to take care of us.
What Users Like The Least
- Over promise and under deliver.
- They left the drywall incomplete at the door stating to fix it I would need a new door.
- Communication skills lack; started my build without having a permit.
- I had to hire another to finish.
- Supervisors were surprised when I texted to ask if someone was going to show up.
Recommended Reviews
Over promise and under deliver. My contract said 10 days. I paid them after 24 days and had to hire another to finish. They left the drywall incomplete at the door stating to fix it I would need a new door. They left the floors dirty stating to fix it I would need new flooring. Completed half the electrical. Lost the remote to my tv. Left a mess in the part of the house they were not working on. Supervisors were surprised when I texted to ask if someone was going to show up to work that day. Bad management. When I discussed the timeline set back I was told the "extras" took up time. It does not take 14 extra days to install a ridge cap. I knew I would need a new company when I was told by the supervisor this was a small job to them and I should feel lucky just to have had their professional work that was done to that point. I hate leaving a bad review but feel if someone else is in my shoes it's beneficial to use another company. There are a lot to choose from in this area.
Edit* Response to comments from Focus. Never did I mention painting or wanting flooring. Never did I not respond to an email. I'm seeing lots of words that equate to excuses. What you are saying is so off topic I feel there is a good chance you are confusing me with another customer. I echo my above statement "bad management".
Amazing work done by true professionals. Glad to have hired those who care about their finished product as well as the process it takes to get there. They worked in a timely fashion and were incredibly respectful and professional the entire time. Would highly recommend (I already have to all my friends and family)!
Renovations are always scary because you don’t know exactly how much money you’re gonna spend and you’re trying to get the most out of your buck. Kristian made things extremely easy! It’s nice to have someone that you can trust whenever you’re doing renovations I’m now looking forward to many more projects
- Biloxi
- Industrial Roofing
- Free Estimates
- Metal Roof
- Asphalt Shingle Roof
- Gable Roof