- Jamestown
- Commercial Roofing
- Warranties Offered
- Metal Roof
- Green Roof
- TPO Roof
About the Business
What people say about “First Class Roofing Inc.”?
Customer feedback for First Class Roofing is overwhelmingly positive, highlighting exceptional professionalism, effective communication, and a commitment to customer satisfaction. Many reviewers praised the team's responsiveness and willingness to assist throughout the roofing process, particularly regarding insurance claims. The quality of workmanship and attention to detail during the installation were frequently mentioned. However, one review expressed serious concerns about poor communication and workmanship, which contributes a note of caution to the overall positive sentiment.
What Users Like The Most
- My experience with Chris and his workers was very professional and pleasant.
- Chris came out and fixed the issue to stand behind their work.
- Outstanding professionalism, customer service, and very knowledgeable.
- Chris was present during all work, answered all my questions, and ensured my concerns were communicated.
- They helped me thru the entire process while dealing with my insurance claim on my roof.
What Users Like The Least
- Their communication was terrible, often ignoring my calls and emails.
- The workmanship was shoddy, with inexperienced workers making constant mistakes.
- The project ended up costing way more than their initial estimate, and they refused to take responsibility for their errors.
Recommended Reviews
My experience with Chris and his workers was very professional and pleasant and the outcome of the job exceeded my expectations two
First Class Roofing replaced my roof 8 years ago and I’ve recently had an issue with all the rain we’ve had. I contacted Chris and even though he didn’t own the company at the time I originally used them, he came out and fixed the issue to stand behind their work. My experience with him was everything you usually don’t get with a contractor - promptness, easy to communicate with, and conscientious. Should I have roofing needs in the future I absolutely won’t hesitate to contact them again!
Outstanding professionalism, customer service, and very knowledgeable. Could not be any happier with how professional Deaundrae Fox, my salesperson was! The project was done in a day and a half by an outstanding crew. They left the site clean and followed up to make sure I was happy! I highly recommend First Class Roofing!!
- Jamestown
- Commercial Roofing
- Warranties Offered
- Metal Roof
- Green Roof
- TPO Roof