Logo of First Class Roofing Inc.

First Class Roofing Inc.

  • Jamestown
  • Commercial Roofing
  • Warranties Offered
  • Metal Roof
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “First Class Roofing Inc.”?

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Recommended Reviews

Overall Company Rating
Excellent 4.7
Out of 44 reviews
5 stars
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Sandra Robinson
Jul 12, 2025

My experience with Chris and his workers was very professional and pleasant and the outcome of the job exceeded my expectations two

Megan Barrett
Jun 5, 2025

First Class Roofing replaced my roof 8 years ago and I’ve recently had an issue with all the rain we’ve had. I contacted Chris and even though he didn’t own the company at the time I originally used them, he came out and fixed the issue to stand behind their work. My experience with him was everything you usually don’t get with a contractor - promptness, easy to communicate with, and conscientious. Should I have roofing needs in the future I absolutely won’t hesitate to contact them again!

Steve VanGorder
Apr 21, 2025

Outstanding professionalism, customer service, and very knowledgeable. Could not be any happier with how professional Deaundrae Fox, my salesperson was! The project was done in a day and a half by an outstanding crew. They left the site clean and followed up to make sure I was happy! I highly recommend First Class Roofing!!

Lisa Hayes
Apr 2, 2025

Chris and his team did an outstanding job on my roof replacement. The workers were careful to protect the landscaping and cleaned up debris throughout the entire job. I highly recommend this company.

Regina Womble-Miller
Mar 12, 2025

I am happy to say we had a very pleasant experience with First Class Roofing. Chris Harkey and his team provided us with a exceptional outcome. We got a total of 8 estimates for a metal roof. However, we chose First Class Roofing primarily after speaking with former clients and the A+ rating the company has earned with the Better Business Bureau. We got a beautiful black metal roof that was needed but it also enhanced the beauty of our home. They are FIRST CLASS.

Thomas Cole
Nov 8, 2024

Great team of people. Enjoyed the process from start to finish. They kept me in the loop on all steps involving the insurance company and helped illuminate the process for us. When it came to selecting the look or shingles great care was takin to insure our happiness with our selection as they gave us a catalog, would provide samples if necessary and answer any questions we might have. Truly a company that cares. 10 stars out of 5, that great.

Gary Looper
Sep 6, 2024

Chris was present during all work, answered all my questions, ensured my concerns were communicated to his crew, monitored their work continuously, followed up with my insurance company, completed work on time. A professional company dedicated to providing the service he promised. I highly recommend using First Class Roofing.

Rob Nealey
May 14, 2024

These guys were very professional and easy to work with. They helped me thru the entire process while dealing with my insurance claim on my roof. I’d highly recommend using them if you are considering replacing your roof!

Vicki Taylor
Mar 16, 2024

Chris and his crew were the best! From day 1 until completion Chris was there. Unfortunately, I went through an Insurance denial which took a long 7 1/2 month battle. Chris worked with me every step of the way until we prevailed winning the many appeals. And very reassuring was having Josh the supervisor with the crew to answer any questions or concerns and keep the crew going. I couldnt have ask for any better ! Many thanks to Chris, Josh and the crew with 1st Class Roofing!

Judi
Dec 11, 2023

Everyone in our neighborhood had to replace their roof after a hail storm. There were several roofers involved. First Class Roofing was, by far, the best company involved. They are professional, helpful, and made our experience as easy as it could be. Thanks!

Jane Turner
Dec 8, 2023

Chris was very professional, courteous but fun to talk with. He’s very knowledgeable about everything regarding the roof. He explained it all in detail and always got back to us when we would call or email him. We’re very pleased with First Class Roofing.

Kathryn Beckham
Dec 8, 2023

Best Ever Roofers. Came and did the work. Cleaned up every time they left. Went above and beyond with helping us get our home back to normal. Great company.

Jd C
Dec 8, 2023

Secured multiple roof replacement estimates after hail damage. First Class was superior in every way-great work on the roof but more than that-Chris negotiated on our behalf w/insurance company and answered all our questions in a timely and direct manner, on site crew efficient and courteous (site mgr Josh is top flight!), and back office support was outstanding! Highly recommend First Class Roofing!

Brandi Sanfilippo
Oct 3, 2023

They did an amazing job replacing our roof after a big hail storm that damaged our roof and also caused a leak in our upstairs bathroom. They did a good job at cleaning up when they were done. They were very respectful and kept in contact if the scheduling had to change. They came out with samples for me to choose th color which was a hard decision because they had so many to choose from. They worked with my insurance company with no issues. I would recommend them to anybody! Thank you so much for help us!

David Ross
Aug 30, 2023

I had the unfortunate experience of hiring First Class Roofing, and it was a complete disappointment. Their communication was terrible, often ignoring my calls and emails. The workmanship was shoddy, with inexperienced workers making constant mistakes. The materials used seemed cheap and unreliable. To top it off, the project ended up costing way more than their initial estimate, and they refused to take responsibility for their errors. Avoid First Class Roofing at all costs – they are anything but "first class.

Olga D
Aug 23, 2023

Was glad I found this company. Joshua is very knowledgeable and professional. He answered all the questions we had for the whole process, gave good recommendations. I highly recommend their services.

T.D. Dawkins
May 5, 2023

They are affordable and dependable. Roof looks amazing and I’m so pleased with the work they did. They were professional and easy to work with. They are insured and that gave me peace of mind. I would highly recommend this company to do your roof installation.

William Harkey
Apr 22, 2023

First class roofing did a first class job on a full roof installation for our home. We had severe wind and hail damage, and they took care of the issue quickly and professionally.

Project managers were on site to make sure the job was completed quickly and properly. They cleaned up and left everything spotless before they left.

The company is certified and fully insured. And they couldn’t have done a better job. Top notch.

Barry Creed
Dec 27, 2021

First Class did a fantastic job with our home in a historic district of W-S. We worked with Josh and he went above and beyond to make sure that not only our leak was fixed, but did a proper job of fixing some of the damage from leak. Clean up was great, Communication was great, Scheduling went as expected and discussed. Happy we selected them to do our project over other firms.

Doug Wentz
Dec 25, 2020

They promptly came out for an inspection and quoted replacing the asphalt shingles with a metal roof. The job was done about 3 weeks after committing to the project. They completed and cleaned up all in 1 day. It looks great. I highly recommend this company.

Meagan S
May 1, 2020

Scheduled appointment for a 11am. No one called or showed up. Later that same day at 4pm someone called without any apology or explanation to reschedule for following day at 2pm. No one called or showed up. I called them at 3pm and got weird run around from someone that didn’t ask any information from me...not name or anything. I’m done trying! You’d think they’d want my money? I’m telling everyone to not bother calling them in the first place!

William Botts
Oct 10, 2019

Garbage, these clowns took the gutter guards off to install a roof and never put them back on. I've called multiple times to be told they would come out to fix it and they remain no shows. They also took the guards with them, which im sure got recycled. Pick a more honest company and one that pays attention to the details.

Gloria
Jul 24, 2019

If you are looking for a roofing contractor, look no further! I cannot say enough good things about First Class Roofing. They did a roof replacement on our commercial property and the entire experience was nothing short of top notch.
Michael was a dream to work with - extremely professional, knowledgeable, flexible and happy to answer my exhaustive questions; exceptional attention to detail; proactively communicated and sent photos regularly; always stayed out in front, kept our tenants happy and made himself available to me throughout the entire process. I couldn't be more pleased. Thank you!

Yoshi 72
May 8, 2019

I would like to say thank you first and foremost to TJ with the assisting of the sale and repair of my new roof. Not only was he attentive but he went above and beyond from start to finish with installation. He is an exceptional employee who really understands the needs and concerns with roof repairs and installation. His service was exceptional and because of him I actually agreed to the purchase.

Mark Doerstling
Nov 12, 2018

TJ came out, walked my roof and thoroughly explained the issues and what needed to be done in order to repair it. He provided me with a reasonable estimate. So far I am very pleased with the level of service provided.

ordc80
Oct 28, 2018

Outstanding work by TJ. Very conscientious work; eager to make sure job was done right. First place to go, if I ever need another repair. Bob Beaver

Shane Shiflet
May 18, 2018

There are few companies left with amazing customer service and this is one of them. I cant say enough. I will give you a run down.
--quick quote
--job completed in a week of the quote
--great clean up no sign they were even here
--there was one mistake and it was repaired immediately
Thomas White kept me informed at all times and then assured me that if there were any future problems to just let him know. I highly recommend FIRST CLASS ROOFING!!!

Timothy Drake
Mar 28, 2018

From the first meeting with Milton and Thomas I was extremely impressed. They answered all my questions and made the whole experience of replacing our roof easy. Thomas was great! Answering the phone anytime I had a question. dropping in from time to time during the whole process making sure I was satisfied with the process. I highly recommend using FCR for your roofing needs. Milton and Thomas both have old fashioned values, they're very down to earth, professional,and care about the customer. Thank you Milton and Thomas for everything, you both exceeded our expectations!

Tim McGee
Jan 29, 2018

Tim Ilderton and his crew at First Class Roofing did an excellent job replacing my roof. They were quick and thorough and did it at a very competitive price. I look forward to having them replace my windows in the future as well.

Sarah Zakaria
Jan 17, 2018

First Class Roofing was very professional and easy to work with. Milton was very accommodating and went over everything in very good detail. The crew worked efficiently and there were no issues in regards to clean up. I would certainly recommend FCR to my friends and neighbors, my experience with them was very positive.

Teresa Dodson
Nov 26, 2017

We had a new metal roof, shutters, and gutters with guards. Everybody was so nice and thorough. They did a wonderful job and I recommend them to anyone!

James and Donna Painter
Aug 18, 2017

First Class Roofing just completed our roof and did a five star job. Mary Jane was great to work with and quickly addressed any contingencies that came up during the installation. We had contacted several of the roofing companies that advertise on television for quotes but found that First Class Roofing's price reflected the absence of the expensive advertising some roofers incorporate into their prices. We feel that the roof we got could not have been installed any better by anyone.

Harvey Mcneil
Jun 28, 2017

Mary Jane and her crew did a very professional job. They were speedy & accurate. I highly recommend First Class Roofing.

Leon Kirkman
Jun 28, 2017

Professional, Punctual, and Proficient! Mary Jane and her crew did what they said they would do, when they said they would do it. During the process, If I had a question or concern, it was addressed promptly and satisfactorily. And, as a bonus, they were all really nice folks to talk with. Thank you Mary Jane and to all of the guys at First Class Roofing.

Margaret Riddle
Jun 8, 2017

I was extremely happy with Mary Jane and her team. She always answered her phone and addressed all of my concerns. My roof looks fantastic!!!

William Bailey
May 13, 2017

First Class Roofing is a first class company!!! We had submitted a roof claim only to be denied by our insurance company. With help from David and him speaking to our insurance adjuster we finally got our roof replaced. We had a great experience with everyone working for First Class from Mary Jane down to the people who did our install, everyone very professional and friendly. Thank you First Class Roofing for your superior customer service.

Shannon Callicutt
Apr 27, 2017

Mary Jane and her team at First Class were incredible. She was very knowledgeable and educated us on the materials and the process. Their customer service and quality of work is exceptional! So glad we chose First Class to do our new roof!

Shannon Miller
Apr 27, 2017

It was very impressed with everything from start to finish. With professional and the new roof and gutters are amazing.

G Newton
Apr 19, 2017

Honest & Friendly. Milton and Mary Jane are wonderful people to work with and they have their own dedicated crew that install the roofs, so you don't just get the "flavor of the month" installers. Trustworthy and Dependable.

bailey hill
Feb 26, 2017

Mark and Cindy D.
Recommends
Professional and Friendly
I would highly recommend First Class Roofing. They came to our house, explained the process and products. They helped us with our insurance claim. Her crew arrived on time, finished in one day and our roof is beautiful!!!!! We have no complaints...the process was great!

Patricia Douglas
Jan 31, 2017

Mary Jane and her crew worked on our roof and finished in 1 day. Her company is very professional and she knew exactly what to do with the insurance. This is why she has received a 5 star rating from us.

Gary Camp
Jan 19, 2017

Mary Jane came out and did a very professional presentation and estimate. Mary Jane;s experience in working with insurance claims was really helpful. Her team did a great job applying the new roof and when we had an unforeseen weather related hiccup, she and her team handled it like pros. We highly recommend First Class Roofing.

Mark Ross
Jan 1, 2017

A first class job from First Class Roofing! I typically do all of my own projects. However, due to time constraints, I decided to have a total roof deck & shingle replacement done by a contractor. We had five estimates done. Mary Jane was the most knowledgeable as well as most competitively priced. Deliveries happened as scheduled over the holidays. As promised, right after Christmas, the crew was there tearing off the old decking and putting in the new. The crew was fast, accurate, & professional. The project was done well ahead of schedule and looks great.

Judy Halker
Dec 28, 2016

Mary Jane and her crew did an excellent job installing our new roof. She kept us informed from the start to the finish. She was very professional in explaining the entire process. We were very happy with the results and would highly recommend First Class Roofing, Inc. for any of your roofing needs.

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137 locals recently requested a quote
  • Jamestown
  • Commercial Roofing
  • Warranties Offered
  • Metal Roof
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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