- 875 W College St, Murfreesboro, TN 37129
- Commercial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Fessler Home Improvement & Construction”?
The overall sentiment regarding Fessler Home Improvement & Construction is highly positive, reflecting a strong commitment to customer service and effective communication. Many customers praised the company's responsiveness and thoroughness, especially during challenging situations such as natural disasters. Reviewers frequently mentioned the professionalism and dedication of the team in coordinating with insurance companies and ensuring quality repairs. However, there are some notable concerns regarding initial pricing discrepancies and project management, which have led to mixed feelings in isolated cases.
What Users Like The Most
- They responded quickly to attempt to fix the floors and agreed they needed to make it right.
- I would give them 10 stars if I could! They made us feel heard and prioritized.
- Fessler was quite busy at the time but still managed to coordinate with my insurance adjuster effectively.
- Mark was extremely compassionate and kind regarding the situation after the storm.
- The workmanship was outstanding, and all of their various crews were extremely professional.
What Users Like The Least
- Unfortunately our experience has been extremely difficult with a $20,000 discrepancy between the quote and our conversation.
- While Greg was professional, the quote discrepancies were frustrating.
- We felt overwhelmed with the project management, which did not meet our initial expectations.
Recommended Reviews
Fessler Home Improvement & Construction was called in to restore the cabinet under the sink of the townhome I was about to purchase. The homeowners did not disclose and the inspector missed the presence of mold. After Front Line Remediation eradicated the mold, Fessler Home Improvement & Construction restored the appearance of the cabinet so well it doesn’t appear anything was ever wrong! Jennifer and Bobby are the absolute best!
I have 2 houses in the Murfreesboro area, one is our personal residence, while the other is a rental. Both were damaged by hail in the late spring. I contacted Fessler and they promptly got in touch with me and assessed both properties and determined the damages were extensive enough to warrant roof replacements. Bobby did a lot of the early ground work for me and then Matt worked on coordination with the insurance adjuster. When it was all said and done, insurance agreed to replace both roofs after my deductible was paid of course. Fessler was quite busy at the time due to all the damages in this area, but once they got to us to do the installations, they were fast and competent. Rarely, if ever, have a had a better experience with any type of construction contractor. Highly recommend the Fessler team.
I had a flood that took out my entire downstairs area, I was so overwhelmed, Justin and Bobby jumped on my case immediately, I was so overwhelmed, but they did a thorough assessment of my loss, coordinated with my instance company and my budget to handle my repairs. This is my second big job with them, I'll be a Fessler customer for life. They are always courteous and reliable.
- 875 W College St, Murfreesboro, TN 37129
- Commercial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
- Warranties Offered