- 12 Elm Rd, North Hampton, NH 03862
- Commercial Roofing
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| Armor Metal Roofing | ★ 4.8 | 38 | — Not checked | No |
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About the Business
What people say about “Elite Restoration and Construction Inc”?
Customer feedback for Elite Restoration and Construction is overwhelmingly positive, with many reviews praising the team's responsiveness, professionalism, and dedication to customer satisfaction. The crew is consistently described as courteous and knowledgeable, providing thorough assessments and clear communication throughout the restoration process. Customers appreciate how quickly the team addresses issues, ensuring minimal disruption during stressful situations like water damage and mold remediation. Many reviewers highlighted the caring nature of the staff, which alleviated stress during difficult times. Overall, the company is highly recommended for their effective and compassionate service.
What customers highlight
- Jake and his team were here the next day and cleaned up the mess, ripping up carpet, taking down drywall, even moving heavy gym equipment.
- They’re professional, courteous and care about making sure the customer is satisfied.
- The way the report was itemized made it easy to decide what to move forward with.
- They took a negative (our basement flooding due to a power outage) into a positive.
- Jake was super fast to provide my husband and I with a time sensitive quote for work we needed done.
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
I had a water leak that got into my basement and home gym. Jake and his team were here the next day and cleaned up the mess, ripping up carpet, taking down drywall, even moving heavy gym equipment. They put me and my family first, making sure there would be no mold when they finished. The entire team was kind, hard working, courteous (they even played fetch with my dog!). I could not recommend these guys enough! Thank you Elite Restoration!
Jake and his team provided exceptional customer service. They’re professional, courteous and care about making sure the customer is satisfied. Jake in particular went way beyond to meet our needs and make sure our basement was clean and safe. He is very knowledgeable and hard working. We strongly recommend their restoration services. Thank you Pat and Jim
Brian and his team were extremely professional. They provided a detailed report after the first visit, and were extremely thorough.
The way the report was itemized made it easy to decide what to move forward with. Jake and crew came by and completed all the tasks quickly and efficiently, keeping me informed every step of the way.
They got the work done fast and to a very high degree of quality. Great communication from the team every step of the way. If you need any mold remediation work done on your home, this is the place to work with.
We had a very positive experience. Bob and Jake were both great to work with and attentive to our needs and our situation. The crew was great in coordinating with the roofers to treat the mold issue. Thank you, Elite!
I had an absolutely amazing experience with Jake from Elite Restoration and Construction Inc.! He came out right away when I called about water damage in my home and was incredibly thorough in his inspection. Not only did he identify the issue quickly, but he also resolved it on the spot. Jake was so helpful, had such a positive and upbeat attitude, and was genuinely great to work with.
As someone who owns multiple properties, it's such a relief to know I have Jake and his team in my corner whenever I need anything. Their professionalism, responsiveness, and quality of work are unmatched. If you're looking for a reliable, professional company that truly gets the job done, don't hesitate—reach out to them! Highly recommend!
Quick response time and service you can’t beat. Professional, reliable, REASONABLE. Saved my basement thanks to a friend sharing the number. I recommend them.
Jake was super fast to provide my husband and I with a time sensitive quote for work we needed done. Would definitely recommend this company!!! Very friendly as well.
We had a wonderful experience with Elite Restoration. They took a negative (our basement flooding due to a power outage) into a positive. They were upbeat, quickly responsive and professional, and our basement has never looked better. I 100% recommend them to anyone!
Jake was the supervisor for my project. A pipe burst and his crew did the demolition and remediation. First, they showed up right away. He was courteous, knowledgeable and did everything he said he would , in the time frame he promised. I work for a general contractor and we've since adding Elite to our bid list.
I recently had the pleasure of working with Jake from Elite for a mold issue in my home, and I couldn’t be more impressed with the service. Jake was professional, super nice, very knowledgeable, answered all my questions and concerns I had, and resolved the problem FAST!
If you’re looking for a reliable and trustworthy mold restoration company, I highly recommend Elite. Their dedication to customer satisfaction and quality work truly sets them apart!
Efficient, timely, and tidy! The whole team went above and beyond expectations. Jake is very calming, understanding and thorough through the whole process! Highly recommend!
The Elite team was excellent every step of the way. Jake answered any/all questions clearly and politely; his team was polite and respectful; and the company as a whole was incredibly patient with us as we dealt with extenuating circumstances. I highly recommend Elite Restoration and Construction.
I’m going through an incredibly difficult time in my life, and amidst it all, I walked into work one day to find extensive water damage throughout my office space. It was overwhelming, and I immediately worried about how it would impact my business.
Thankfully, Jake and Laurence responded quickly, offering not just their expertise but also genuine care and support. They devised a clear game plan and guided me through every step of the process, easing my stress and ensuring a smooth path to recovery.
You never expect something like this to happen, and when it does, it’s truly stressful. But having a team that goes above and beyond to restore normalcy makes all the difference. I’m beyond grateful for their dedication and support—thank you again for everything.
Jake and his team were amazing. They were professional, knowledgable, respectful and most importantly caring!
They came on short notice, quickly had a plan, and executed it over the next few days. We were back to business very shortly after.
He is the first to call if I need any work done. Highly recommend them.
Thank you Jake and Elite Restoration and Construction!
Elite Restoration is absolutely top notch. Jake came over soon after I called and put a plan in place right away. The crew was very professional and respectful of everything around the house. They took care of all the details and their work was first class. I can recommend them without reservation.
Elite Restoration came way up to Presque Isle, ME to help me out when I had water damage to my house. They showed up quickly and were able to pull out all my belongings out of the house for me to go through. They then were able to clear three floors of walls, flooring and ceilings in 4 days. Left equipment to make sure the entire house dried out. The crew was very efficient and communicated any problems that arose with me! I would definitely recommend them!!
I highly recommend Elite Restoration and Construction. Jake and his team went above and beyond to address all of our concerns, providing top-notch service every step of the way. Their communication was excellent, keeping us informed throughout the entire process. Jake and his crew were not only professional but also incredibly reliable, making sure everything was done right and on time. If you're looking for quality work and a trustworthy team, this is the company to choose.
Jake, Victor and the entire crew at Elite are nothing short of spectacular! We had a frozen pipe in a third story rental. Elite quickly came and pumped out the water and mitigated the damage down all three levels. They communicated and helped from the start to the final steps of the reconstruction. Highly recommend! - The Paul Family
Jake and his crew from Elite restoration and construction were fantastic - friendly, respectful, and clearly dedicated to doing a top-notch job. We had a major flood in our 2 nd floor apartment which damaged the 1st floor store as well. They took extra care to protect our belongings and left the work area spotless.". Jake made an enormously, stressful situation, much more bearable. We were blessed with the best! Thank you Jake and crew.
After a Thanksgiving nightmare and kitchen fire, Elite Restoration quickly came in and removed all of our fire damage. They used special sponges to remove the soot from the rest of the house as well. Jake was especially helpful educating my entire family on the harmful chemicals that we could be breathing in. A special thanks to Bob and Maureen, who went out of their way to make sure my family was fed by bringing us pizzas the night of the incident.
Jake and his crew are amazing and extremely hard working, these people work like I've never seen. We had a house fire and they did our whole house demo and cleaned all the items that could be saved and also are storing them. I highly recommend them for all your needs, this wouldn't of happen without their hard work! Thanks Jake
My Wife and I reached out to Jake and his crew at Elite Restoration after a mold issue was discovered at our home in Maine. From the first phone conversation to our meeting with Jake at our house to access our mold issues that same day, the entire process was handled extremely professional. He was in communication with us every step of the way.
The interior of our home needed to have the entire gable end drywall and insulation removed, and then the wall studs had to be treated for any residual mold spores. The horrible smell of mold we had is finally gone... The day that Jake showed up with his crew they went right to work. They blocked off the work area from the rest of the house, the entire job was completed without any dust, and the area was completely cleaned with all debris removed. We're totally impressed. Jake and his crew are super nice people and made my Wife and I feel relaxed throughout the whole project. I would call them again in a heartbeat if needed, without hesitation!
The day we were leaving to go across the country, we had a flood in our house. We had around 5 companies come out to see how to fix the problem. Ultimately we went with elite restoration and it has been effortless and flawless! While I was away, Jake checked in with me at every step of the process and I’m finally on the rebuilding phase!
Jake and his team did an amazing job with demo work and remediation for our moldy basement and bathroom. Communication was excellent; Jake was always available to answer my questions and helped me feel at ease with the process. The team's attention to detail and work ethic was impressive. I am very satisfied with the job they did and would highly recommend them.
Highly recommend Jake & team. Worked directly with our insurance giving us one less headache. Quick communication and got the demo done in one day and the basement dry in less than a week. Hopefully we don’t need their services again but if we do Elite will be my first call.
Highly recommend!! Got there quickly! Went above and beyond to help ease any worries. Spent extra time showing us any area of concern. Jake Clearly explained everything and answers all questions. Really cares about his clients.
As a landlord I couldn’t always be there, he made sure to send pictures and updates. We’ll be recommend to every landlord we know.
We've work with both Jacob & Bob over the last couple months to work through some unfortunate home flooding situations.
They are extremely quick to response and tend to a situation. They take care in their work, are very knowledge & ensured our home was made safe for our family. Highly recommend!
Responded and showed up quick ! Jake was friendly, knowledgeable, and helpful in answering all my questions before , during and after the job.
Came home from our winter stay in Florida to find a leak in our ceiling. We called Elite Restoration and Construction and Jake said he would come down that same day to assess. Jake arrived and assessed the situation He took multiple readings using devices that measure the moisture. He left some fans and a dehumidifier to start the dry out process. He returned on Sunday to setup a containment area and cut out the ceiling drywall. He found the leak source and stabilized it until we could get a plumber out there the next day to repair it. Jake came by the next day to check moisture levels and continue the dry out process.
We can’t say enough kind words here to express our sincere gratitude. Jake is so knowledgeable and professional. He takes the time to explain every detail. He is courteous and when he says he’ll be there he is.
We totally endorse Jake and Elite and would not hesitate to use them again ( even though we don’t want another issue). But if you’re in need of these services, please reach out to them. They our outstanding!
Jacob and his team were highly reliable, professional and timely. They did an amazing job cleaning my house after we had a fire. Jacob constantly kept me in the loop of what was going on. He was always available to answer questions. I would highly recommend Elite Restoration!
I recently had the pleasure of working with Elite Restoration for a project at a property that I manage and I can't tell you enough how satisfied I am with their service. From the initial walk through to the completion of the project and even after, every aspect of their work was handled with professionalism, expertise, and efficiency.
I was incredibly impressed by the dedication of Elite Restoration's team, specifically Bob and Jake, to customer satisfaction. They were very responsive to any questions or concerns I had throughout the process, and they went above and beyond to ensure that I was comfortable and informed every step of the process.
I would highly recommend Elite Restoration to anyone in need of remediation services. Working with them was a pleasure and even have them as a preferred vendor for my properties moving forward.
Thank you so much for your outstanding work!
The elite restoration company did great work at our home after a water flooding issue in our basement. Expedited service, great explanation of work with reasoning, and fast response to any communications outside of the day of work. Very professional staff members who are happy to go above and beyond in assisting cleanup efforts and remedial actions.
Very professional, considerate, and thorough. Experience counts, and it shows when you do such an exceptional job. My wife and I are very pleased and can’t thank Jake and the folks at Elite Restoration enough. Both the people and their work were nothing short of outstanding.
As the story goes, our fireplace failed and soot from the smoke and ash covered everything. Despite numerous attempts, I couldn’t find a company that would even return my calls. Then someone recommended Elite Restoration. They not only did they call but were here surveying the damage later that same day. Jake and Lawrence were meticulous in taking samples and photos, together with evaluating each room with state-of-the-art equipment.
Within a matter of days, a full crew showed up, one so pleasant and courteous that you found yourself on a first name basis. We felt reassured with Sarge, Zay and Ricco overseeing the project in such a professional and conscientious way. But the service didn’t stop there, Jake and his folks assisted us with the entire insurance claims process. What a plus.
I think my wife summed it up best when she said, “I don’t think the house has ever been this clean!”
Bob, Jake and crew are knowledgeable, diligent and easy to work with, reliable in returning phone calls and showing up. They did thorough, conscientious work cleaning a flooded cellar. I couldn't be more pleased!! 5 stars!!
b in Newbury
Had a flood in our basement. These guys came out within 2 hours of my call, arrived around midnight. They were extremely professional, courteous and thorough. Jake was in charge of our job. I have never had someone so communicative about what is going on, when the crew will be there, how the job will be done, just everything. From the office staff down to every guy on the crew, just the best. Just had our contractor out to our house this morning to start working on putting the basement back together. Even he was impressed with the work they had done. Would use these guys again and will definitely be recommending them to anyone.
Bob, Jake, Lawrence and the team promptly, professionally, and efficiently dealt with the problems we were having. They were all very personable and helpful, and provided useful advice. They well exceeded our expectations. We highly recommend Elite Restoration and Construction.
Jake and his team are miracle workers. Dealing with these types of situations is always stressful but Elite was a pleasure to work with. Incredibly professional, hard working and proactive. One of the best service experiences I have had anywhere
Jake was very courteous, professional, and prompt in all interactions and communications. He and his team delivered on all their commitments. They arrived on time, with the proper equipment, worked long hours to get the job done quickly, and then responded promptly to address all actions identified on the final walkthrough. I would definitely recommend them.
Bob and has crew are efficient and so thorough. Their excellent communication and follow-thru make this type of work so much easier to deal with. We will certainly recommend them to everyone in our HOA. Well done Elite Team!!
Jake and his team was a pleasure to work with! They showed up at short notice ready to help. They got everything done quickly and efficiently. I could not recommend them enough! Thank you again!
Elite made our time of chaos really easy and manageable! Excellent communication, efficient and was able to help asap. The team was friendly and reassuring. Highly recommend!
Bob and Jake and their team were great to work with. They came out right away, and were great communicators, very conscientious, and did a great job cleaning up our sewer leak and removing the damaged walls and flooring. I would happily hire them again, but I hope I never have to!
Elite Restoration took charge when we had a 70 foot tree through our house and water damage on three floors. Bob and crew Calmly
got us on our way to recovery. We are months ahead of schedule because his crew took over. Highly recommend them for any type of cleanup, restoration or construction prep. Always answered and addressed my calls and there were many when the Micro burst happened.
We recently had some significant flooding throughout three floors of our home. Bob, Jake, Rico and the team could not have been more helpful and easy to work with. Given the significant damage we needed a prolonged treatment plan which they helped with tremendously. Extremely competent and nice guys. 5 stars and would refer them immediately.
Ben Simonds
After massive water damage to our kitchen from a broken pipe, our insurance adjuster recommended Elite. We could not be happier with the work they did and the compassion that they showed us throughout the whole process. A dream to work with in an otherwise horrible circumstance, Jake was so communicative (always texting about ETA and answering all our late-night panic questions via text). He made sure we understood what was happening every step of the way. I highly recommend Elite Restoration, and while we hope to never need Jake and his team again, I would call them in a heartbeat for any future water or mold issue. If you're looking for quality with excellent customer service, this is it.
We cannot say enough about this company …We were extremely happy from start to finish with Elite Restoration …they did not disappoint… they mitigated our water problems and made the process seamless.. such a great crew who care about their customers … I cannot leave out Bob and Jacob who ensured the job ran smoothly…we highly recommend this company ⭐️
Jake and his crew were awesome and did great work! It was a pleasure to have them here. Very professional!
After a leak in my basement, which is also my home office, Bob at elite restoration was very quick to respond and came out the same day. Within 48 hours a team had set up equipment to dry out and eliminate mold. They are very professional and easy to work with!
I just moved into a new house and within the first week the basement flooded due to the heavy rains this summer. I called Elite Restoration (in a panic) and Bob was able to have a team come to my house the same day. He was communicative and followed up with us on our exact appointment time.
Jake and his team showed up that evening and were able to get everything cleaned up. They stayed late into the night making sure everything was done properly. Our basement is partially finished, they pulled up the carpet, cut away the damaged drywall, and dried everything out. No mold problems! I highly recommend Elite Restoration.
Our home, specifically our 850 square foot finished basement was flooded in July. Elite Restorarion arrived within 2 hours from when we called. From the very beginning, Bob and his team were very dedicated to restoring our basement back. They worked earnestly and efficiently to deal with the never ending flow of water. They were friendly, dedicated and treated our home with utmost respect. What I loved the most is that they went above an beyond. They had to remove tons of furniture, food, drinks and other knick knacks. They unloaded, and packed all the food out of the fridge. Without being asked, they put all the food back when it was safe to do so. They worked with a smile on their faces and answered any questions. I had tons of questions, and they answered it all completely.
I am grateful for the way they helped in our times of need. They were our first call and they never disappointed.
These guys are true professionals. Jake and his crew worked hard to get our house ready for repairs after a fire in northern Maine. Throughout the process they kept us up to date on every step.
Highly recommend Elite Restoration !!!! Our basement flooded on a Sunday morning. We called first thing, they came right over and started clearing out the water, left dryers and dehumidifiers, and checked all the walls. Definitely satisfied with there work. - Vanessa & Nicolin
I must say, this team is truly remarkable! In April, a small fire occurred in my house and it left us feeling devastated and lost. We had no clue about the next steps or where to begin. That's when Jake and Cole came to our rescue and provided exceptional service. They thoroughly explained every step involved in the process. My mother owns the house and she isn't fluent in English, but the team patiently addressed all her queries, no matter how trivial they seemed. They were always available to help, its as if they where on call!!
You know our homes are very personal to us, its in our nature to have questions and be overprotective and when something like this happens its very difficult to grasp all of the changes that are about to come, however this team made all of that so easy and let us be apart of every step! Can't thank you enough!
I highly recommend Elite Restoration and Construction. Their responsiveness, attention to detail, and respectful care of our belongings is top notch! Bob, Jake, Cole and John, and crew, thank you!
The experience I have had with this company was above all my expectaions. The entire staff did an amazing job. Jacob and Cole were there from day one and went out of their way to ensure we understood the entire project. My elderly sister had a flood in her finished basement that required mold remediation and we had to gut it down to the studs. Needless to say she was very overwhelmed. I flew in from out of state to get things started and met with them. I knew from day one my sister was in good hands. Jacob and Cole went above and beyond to keep her informed and feel safe and comfortable thru out the entire project. I was able to return home and they kept me informed with progress and any issues that came up. They were there on time every day and responded to my calls timely. They even sent me pictures so I could see the progress. I don't know how I would of been able to do this long distance without them. Also Kristen at the office was fabulous. She also kept me informed and helped me navigate thru the insurance areas I didn't understand. Top notch team. I was very thankful for all of them.
We had a pipe burst at our office over a weekend. We walked in to find over 4 inches of water covering the entire floor, 5,000 sq feet. The Elite Restoration and Construction crew that arrived to help us was nothing short of outstanding! Jacob and Cole definitely set the tone and standard with their warm, professional and respectful communication styles. Their communication skills are excellent. The interactions with their co-workers, our contractor, insurance adjuster, employees and myself were and continue to be of such high quality. As an employer myself, I would be proud and grateful to know that the people I work with and are out there every day representing our company and reputation were doing so to the degree that Jacob, Cole and their crew do! Our contractor and his subcontractors have all commented on what a great job they did and they clearly knew what they were doing. Long story short, I'm grateful for Jacob, Cole and the people they work with. I would have happily adopted anyone of them if they needed it or not. I highly recommend Elite Restoration and Construction!!!
Thank you,
Dianne L. Cote
Jake was absolutely incredible!!! We had a flood with major damage and he stayed until 3 a.m. in order to get the job done!!!! He was responsive, honest, hard-working, and diligent. I would highly, highly recommend him!
My basement including a finished family room was flooded . Elite restoration was easy to get a hold of and Jake and team was at my home within a few hours to start cleanup which included water removal, carpet and drywall removal followed by drying out impacted areas, mold inspection and prevention and leaving blowers and dehumidifiers in place to finish drying process. They also dis a great job with cleanup after demolition. Thanks for the efforts! Highly recommend
Jake was great , this is a very hard time for us and we appreciated his professionalism, even more his kindness! I would highly recommend this company!
Thank you Jake!
Our basement flooded and Elite was referred by a neighbor. They showed up quickly, got the water pumped out and dried the basement. They took great care with our personal belongings and the staff was professional and courteous. Would highly recommend.
What a great team! From the initial assessment to demo work, to the moving back furniture phase, the entire project went very smooth. Everything was done as planned and promised. I Can’t thank the entire team for all their hard work, and professionalism throughout the project enough! Thank you all so much!
From managers Bob and Jeff, to the demo team of Jake, Cole and John all were very professional, efficient and considerate of my parents situation.
Their problems required immediate attention and the team at Elite was quick to respond. They have guided my parents through each step of the remediation process. I strongly recommend using them for any emergency needs. On behalf of my entire family thank you for the help!
Great response time to water in first floor and basement. Great professional team work from start to finish . They were clear in explaining to the the home owners the entire process to insure the home is dry and free from the possibility of dangerous mold/ mildew.
Thankful to have have had this hard working, efficient group of people responsible for cleaning up water damage to our home.
Bob and his crew did an awsome job cleaning up after I sustained water damage in my home. They were extremely knowledgeable and kept me informed every step of the process. Because of the type of home I have they were forced to work in tight spaces and they worked hard to repair my home better than it was. They dealt with my insurance company also making the process much less stressful. Can't thank them enough.
We have dealt with scores of Trades Folks for the many years we have been our home. With out any doubt, the teams from Elite have been, by far, the best: Highly skilled, safe, predictable, knowledgeable, and overall, a pleasure to deal with. We could not be more pleased with our experience on this complex job.
This company turned a horrible experience into an almost pleasant experience for me. After experiencing a burst water heater in my basement, the team extracted the water, dried the basement, sent some personal property out to be cleaned , and disposed of damaged walls and wet items. The basement is very neat and clean. I never expected the extent of their services. A shout-out to the team of Jake and Will who worked their tails off, while at the same time remaining friendly and good natured. They were also pet friendly which is always a plus!
I wouldn’t hesitate to recommend this company. I don’t want to forget Jeff, who was a tremendous help with the insurance end of it. Great job!
Can't say enough about Bob and his crew. Very professional and responsive. Got in touch right away! Stayed in touch throughout the entire job. Did amazing work and was very thorough.
I used this company for water clean up and water damage and this company is very reliable with a group of guys working there that acted very professional and very knowledgeable. They showed up on time and did the job they told me they would I more then happy with the job they did and the price I paid well done and thank you guys I would highly recommend this company.
Elite Restoration cleaned up after a leak which flooded our apartment. They removed flooring and lower walls and cabinets to prevent mold. They were very professional and thorough. They were quick to respond and a pleasure to work with. We highly recommend Elite Restoration.
Elite Restoration provided exceptional service in every respect. They responded immediately to my request for help with a leak in my roof that resulted in water damage to my study and bedroom.
They went above and beyond in repairing the damage and left my condo looking better than when they arrived. The crew was professional and polite—really a delight to work with. I cannot say enough good about their service. I recommend them without qualification!
Elite Restoration did an amazing job cleaning up my basement after it flooded. They arrived on time and stayed until the job was finished. I was very pleased with their service.