- 52 Beechwood Dr, Lynchburg, VA 24502
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- Slate Roof
- Green Roof
About the Business
What people say about “Earth Right Mid-Atlantic”?
{
"summary": "Customer reviews for Earth Right Mid-Atlantic predominantly reflect positive experiences, especially regarding their customer service and communication. Many users praised the team's responsiveness and thorough explanations throughout the solar installation process. However, there are significant complaints regarding system inefficiencies and poor follow-up when issues arise, which detracts from the overall satisfaction. Customers noted the company's ability to handle challenges and provide tailored solutions, but some expressed frustration with unresolved problems and communication lapses. While the majority of feedback is favorable, these serious concerns highlight a need for improvement in addressing customer issues post-installation.",
"liked": [
"Great customer service, they explained everything very well.",
"The process was easy and straightforward, the customer service rep answered all of my questions.",
"The team was amazing! Answered all 325 of my questions with patience and knowledge.",
"Excellent customer service from beginning to end.",
"The work they completed was quick and well-done."
],
"dislaked": [
"If your system is not producing efficiently or there’s an issue with it...you’re going to regret it.",
"I had to be my own advocate and follow up, text, call, email. Still waiting on a response for 3 weeks.",
"We were promised 30% of our money from the solar panels on our taxes but received about 25% of the amount back.",
"When we called the salesman he swore he never told
Recommended Reviews
MATT KIME IS THE ONLY NAME YOU NEED TO KNOW. On a real note I’ve worked with Matt Kime and he is genuinely such a great dude. He knows his stuff and he goes above and beyond to take care of every client he has. if you need solar, I would highly recommend working with him.
I love the service from this country. Owning a duplex presented some challenges to installing solar panels. They worked around every single one in no time at all. So when it came to installing my Level 2 home charger for my EV who else would I chose. A very professional job was done. Very pleased and Sam, the installer was very pleasant and answered all my questions. I can thoroughly recommend both the company and Sam
I’m surprised how many good reviews are on here bc my experience has not been the same. If your system is not producing efficiently or there’s an issue with it…you’re going to regret it.paying solar panel system payment and electric payment that has averaged 300 a month on top of that. It was confirmed that mine was underproducing almost a year later! Do not look for this company to be solution based or actively engage to solve anything. I had to be my own advocate and follow up, text, call, email. Still waiting on a response for 3 weeks. Hopefully they will get to a point of fixing this for me but I’m not feeling too hopeful.
- 52 Beechwood Dr, Lynchburg, VA 24502
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- Slate Roof
- Green Roof