- 412 N Ohio Ave, Clarksburg, WV 26301
- Licensed & Insured
- Asphalt Shingle Roof
- Flat Roof
- Shed Roof
- Tile Roofing
About the Business
What people say about “Duarte's Roofing & Sheet Metal”?
Customer feedback for Duartes Roofing is predominantly positive, highlighting efficiency, professionalism, and quality of work. Many reviewers commend the company's quick turnaround times and thorough clean-up after the job was completed. However, a significant concern was raised regarding communication, as one customer experienced a lack of response and professionalism after scheduling. Overall, while the majority of reviews praise the service provided, the communication issues noted cannot be overlooked.
What Users Like The Most
- The Duartes Roofing team are BUDGET FRIENDLY, work efficiently, safely, quality work and quality materials.
- The work was done thoroughly very professional, and they cleaned up the surrounding area around my home.
- They reroofed my house in 6 hours, very professional and courteous.
- The entire process was incredibly smooth and stress-free.
- Their attention to detail was great and they did work I never expected.
What Users Like The Least
- They did not respond to email or phone calls over multiple weeks??
- Wildly unprofessional and lacking even primitive degrees of customer service.
Recommended Reviews
Spoke with rep, Blake, a good number of times . Signed a proposal, scheduled a work date, and was completely blown off with zero explanation or communication of any form. They did not respond to email or phone calls over multiple weeks??. Wildly unprofessional and lacking even primitive degrees of customer service. Would give zero stars if possible. Strange and Embarrassing way to conduct business.
We had our back porch roof removed and replaced. The Duartes Roofing team are BUDGET FRIENDLY, work efficiently, safely , quality work and quality materials. We highly recommend they're team
Duartes Roofing did an excellent, stellar job replacing my old roof. The work was done, thoroughly very professional, and they cleaned up the surrounding area around my home and they covered our landscaping. We are happy with the materials used. I’m sure this roof will be around for a long time. Remember you get what you pay for and I am totally satisfied with their work and the materials used. When the job was finished, it is as if they were never here other than the beautiful new roof. I highly recommend this company. We have been doing business with Kris Duarte with KBR Contracting for many years updating/projects on our home and, most recently, Duarte roofing.
Just for information other sites that hold reviews for Duarte Roofing are over 10 years old and outdated. These were before Kris took over the ownership of the Company.
- 412 N Ohio Ave, Clarksburg, WV 26301
- Licensed & Insured
- Asphalt Shingle Roof
- Flat Roof
- Shed Roof
- Tile Roofing
Frequently Asked Questions
1. Does the company offer free estimates?
No, Duarte's Roofing & Sheet Metal does not offer free project estimates.
2. Are warranties offered by the company?
No, Duarte's Roofing & Sheet Metal does not offer warranties.
3. Does the company offer senior discounts?
No, Duarte's Roofing & Sheet Metal does not offer a senior discount.
4. How is the company overall rated?
4.6 out of 5 stars based on 32 reviews.
1. What services does the company offer?
Roof Installation; Roof Vent Installation; Roof Skylight Repair; Gutter Installation; Gutter Cleaning; Tar and Gravel Roofing; Flat Roofing; Wood Shakes; Attic Insulation; Slate Roof Repair; TPO Roof Replacement.
2. Are there any services the company does not offer?
Free project estimates, eco-friendly accreditations, senior discounts, emergency services, warranties.
3. Does the company offer emergency services?
No, Duarte's Roofing & Sheet Metal does not offer emergency services.
4. Does the company offer eco-friendly accreditations?
No, Duarte's Roofing & Sheet Metal does not offer eco-friendly accreditations.