- 604 Mahan Rd, Aberdeen, MD 21001
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “DryTech Fencing LLC”?
The overall sentiment from customer reviews is highly positive, with many praising the exceptional customer service and responsiveness of the team at DryTech. Customers frequently mention the professionalism of the crew, the quality of the installation, and the clear communication throughout the process. Many reviews highlight the quick turnaround time for both estimates and actual installation, which many appreciated. However, a few negative experiences were noted regarding communication issues that left some customers feeling frustrated. Despite these isolated complaints, the majority of reviews reflect a strong satisfaction with the services provided.
What Users Like The Most
- Terry was extremely helpful and knowledgeable throughout the entire process.
- He provided excellent customer service, more than enough detail to help us feel good about what we were getting into.
- The estimate was clear, fair and fast. Communication was also clear and responsive.
- Fair price and quality work. Upfront and honest from the start and kept me informed of any delays.
- Fence installed in one day. Very pleasant and professional installers.
What Users Like The Least
- A very very very unprofessional owner!!! I would rate them a zero if I could.
- He promised to send the quote but didn’t and had no record of our meeting.
- They had no record and were going to check his availability again.
Recommended Reviews
I just wanted to thank Terry and his team for the privacy fence they installed around our property. He was extremely helpful and knowledgeable throughout the entire process including answering a million questions lol we had for him on the different styles and colors of fences from the bottom of our hearts thank you again.
We really enjoyed working with Terry. We had a fence installed, both privacy and estate style. He provided excellent customer service, more than enough detail to help us feel good about what we were getting in to, he was very responsive, and we had open and honest dialog around pricing. The crew then did a fantastic job with our fence and we couldn't be happier.
Update (2/21/25):
Thanks DryTech for responding to my inquiry. I'm happy with the results of the gate repair. Once they returned from vacation, the owner reached out and resolved the issue in an expedited fashion.
Thanks DryTech for great service recovery and excellent customer service!
Original Review:
I have had a bad experience with the warranty. I bought a 6 foot fence in August 2023 and I have a problem with the fence mender. I have called, emailed and texted for over a month with no response.
When I purchased this fence, I was assured that I would have full lifetime warranty and that they would assist with any issues. That has been far from the reality..please avoid this company and go somewhere that has integrity and will stick to their word and provide good customer service.
- 604 Mahan Rd, Aberdeen, MD 21001
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates