Dreamworks Roofing & Contracting

This company remodeled my bathroom in August. I had to fight to get them to come out and finish the job. They cashed my first check immediately in January then canceled the job four times before they finally came out. It took them three times as long as they said it would. Then in October, I discovered they had installed the tile wrong. There is mold growing under the tile and the grout in the shower is crumbling away. I’ve tried to contact the owner for over a month now and filed a BBB complaint.

Gave $10,000 insurance check down payment to put new roof on, he cash check immediately with out having mortgage company's endorsement on the 17th June 2022. He has made every excuse why he hasn't done it yet. Now turned it over to insurance company they are going after him for fraud. Neighbor gave $15000 down going through same thing with him. The address he gives for his office, is not his office. NOTHING BUT LIES!!!!

Professional from start to finish. Helped us fight our insurance company every step of the way. Great work for everything we got done!

DreamWorks is a joke. Please save your money, time and sanity and go with a different contractor/roofing company.

Long story short – I had a leak in my roof. I paid DreamWorks for a new roof. DreamWorks installed the new roof, but the leak persisted. They came out twice to fix the leak post-new roof and were unsuccessful. The third time post-new roof they ‘fixed’ the leak. They refuse, however, to come out and fix the internal damage my house incurred from having the same leak persist for 2 years, despite promising that they would.

It’s been 2 years of ‘working’ with DreamWorks and every turn has been hell. Their apparent CEO and owner, Jeremey Gilstrap, has been on almost every single email exchange and has never once addressed me directly or responded to my inquiries to speak with him.

Don’t be charmed by a sweet sales pitch where they tell you they’re going to get Insurance to pay for your new roof – they are the most unprofessional, sloppy, poorly run company I have ever engaged with.

Yes, what I’m trying to say is that DreamWorks is an absolute nightmare.

Great customer service easy to work with professional. They work with the insurance company to get my roof fully purchased which wasn't easy it took a while and a lot of persistence on there and. Got a beautiful brand new roof. Thank you Richard and DreamWorks roofing there we go

When a tree fell on my house Mr moxley . Went out of his way to help.he worked late. Close to dark to cover the roof to.keep the rain out.when they put the roof on he supervised the job very professional. He helped.me connect with the right people several times. Very satisfied with the roof. I would recommend him very highly thanks Mr moxley for a job well done

DreamWorks did a great job for us. Very professional, fast, accurate, friendly service! Would recommend to my family and friends!

We had our bathroom renovated by Dreamworks and we couldn't be happier!! It is absolutely gorgeous!!!! Danny and Michelle helped us get the project started and they were such a pleasure to work with and we
couldn't have done it without them. Chris Lightfoot and his crew were in charge of getting the project completed and they were phenomenal!! They were very professional and did an awesome job and I would highly recommend them to anyone who is thinking about a renovation, wanting it done right and ending up with a beautiful result.

Thank you Dreamworks!!!!

Marilyn S.

My current contact is Chris a office manager as the rep did not work out. He is currently telling me I won’t be able to talk to a owner! Had our roof done a week ago. They dropped a “nail gun” through the vent causing a hole in our ceiling upstairs. And put there ladders across our gutters also causing damage. Not to mention walking all over our flower beds. We were told by the on-site supervisor that we would get a call the next day to get things set for repairs. Never got the call. We called them 3 days later. To get we will call you this week to set a date and time for repairs. That was Monday. It’s now Wednesday and still no call. Poor response when they cause damage to your home.

We have used Dreamworks twice at the recommendation of our State Farm agent. They repaired our roof from where a satellite dish caused roof/soffit/fascia damage and water was pouring underneath. We also just used them to blow leaves and pine straw off the roof and gutter guards as well as blow off the roof of our shed. Very professional, friendly, prompt and quick service. Well definitely use them again and will recommend their services as well.

Great folks to work. I love supporting my local businesses so that they could thrive and help out more folks in the community.  I had a storm damage and I reached out to Dreamworks and worked with Jermey. He was able to work with my insurance company and got me new shingles in no time.

Loganville GA

Not impressed from the start of my experience with this company. I called in to schedule an estimate and confirm a date for someone to come out and give me a quote. My appointment was later cancelled simply because the inspector was not able to meet the time HE scheduled due to attendance of a softball game. Not once did this company call me to reschedule another appointment, I called them numerous times. Finally, the inspector that came to give me a quote showed little interest in a potential sale. Two weeks later he calls back with a quote. Unprofessional experience.

I had a great experience with Jason and his team at Dreamworks. He was very knowledgeable with the entire process, which was seamless, and everything was completed on time and as promised. I certainly would recommend their services to any of my neighbors looking to enhance and update their residence.

Richard Moxley was our project manager
The knowledge of their product was awesome and explained step by step how each item worked and of course had to answer our questions. Surprisingly was told one days work and that included a 2nd roof. I will recommend DreamWorks to anyone.
O by the way the 3 other roofing companies never got back to us

We are very pleased at the new roof installed by Dreamworks. They provided excellent service from start to finish. Richard Moxley was very pleasant and helpful in keeping us updated through the whole process. He was thorough in explaining the process and always took care to make sure that all of our questions were answered and that we were satisfied. We couldn't recommend Dreamworks enough!

When a tornado hit our neighborhood, lots of roofing companies came from all over and started their pushy sales pitches to try to get business. Richard from Dreamworks was the first contractor to my house. Even though our street was impassable by vehicles, he walked up the hill with his ladder over his shoulder. It was pretty obvious, even from the street, that we needed a new roof, but he politely asked if he could enter my yard and take a closer look. He was quick and professional and after checking the roof told me what his company could do for me and how it would work. No pressure, just facts and details. He even explained how the insurance would work and what the timing would be. I had heard of Dreamworks and had seen their signs in yards before, so I did a quick Google search and saw enough to feel confident that they were legit. I accepted his offer.

Lots of other companies stopped by and immediately started in with pressure and scare tactics. A couple of times I even had to run people off my front porch. I never once regretted choosing Dreamworks.

The next day my roof was covered and three weeks later they completely replaced my roof. The whole crew showed up at 7:00am and got to work. By 5:30pm they were finishing up. They were professional and efficient from start to finish. When they were done, they cleaned everything up and hauled away the debris.

The tornado cleanup is still going on four months later, and I have many neighbors who still have not been able to get their roofs repaired. I have heard stories of all sorts of troubles with roofing companies and insurance and labor. There are houses with worn-out tarps still on them or piles of roofing supplies in their yards with no crews coming to do anything with them. It was such a relief to have mine done so quickly, easily and professionally. Dreamworks did almost all of the communication with insurance and everything happened exactly as promised that first day Richard carried his ladder up my street.

I highly recommend them.

Extremely unprofessional business. Does not get back to you and their prices are more than 3 times what others will charge. A $6,00 job I was quoted over $23,000 to have done, and then they emailed the quote to be over $11,000. Don't bother expecting them to want to help. If they know your roof is in dire straits, they'll rip you off or give you the run around

Dreamworks service was excellent. Roof was removed, upgraded within the day. They cleaned up quite well and I have no complaints.

I can’t say enough great things about this company. The job was completed quickly, professionally and they cleaned up after the install. My roof looks great and they stand behind their work. They worked closely with the insurance company and were able to get the insurance to cover needed up grades.

There was not enough damage to my home but I was so pleased with the experience I decided to write a review.There was a young lady named Amber that came and knocked on our door to offer us a free roof inspection. We have had many Roofing companies knock on our door here recently and we have not allowed it due to them being kind of aggressive.Now this young lady made us feel VERY comfortable. So we decided it would not hurt to have someone check it out. She was very knowledgeable and gave us peace of mind knowing are roof should be good for the next few years. We will definitely be calling her when that time comes!

Dreamworks is top notch and very professional. They showed up on time to look at the roof and provide a quote. They kept in contact during scheduling and showed up on time for install day. The crew was very professional and efficiently removed and replaced the roof. I was really impressed with the workmanship and final result. Great work and great price.
I highly recommend Dreamworks!!

I have been working with Amber, she is always very professional ,courteous and always return promptly.Between her, Gary and Garret any problems I have were fixed that day, even though they aren’t the one who put the tarp on my roof, they came right away to address the issue. Thanks

Dawn came out right away, looked at the damage, and got us taken care of super fast!
They did a great job!!!
Highly recommend*****

She came and inspected my house roof and She was honest and told me that your roof still has a couple of years on it. I’m highly recommend her and I will call her back when it’s tim thanks for your honesty miss Dewn Mcneely

DreamWorks is amazing, had Dawn and her crew come out. They did a fantastic job. Dawn was more than helpful. Professional, humble good-hearted honest people. I would definitely use them again.

The inspector and salesman Richard was very helpful in making this experience very successful. The installers was outstanding and very professional. They arrived, worked, and cleaned up the yard without any problems. Thanks to you all for a job well done.

What would have I done had it not been for Dreamworks. I’m from a small but heavily populated city named Newnan. We’re historically know for our beautiful tree lined streets and Big beautiful historical Homes. Well unfortunately on March 26 2021@ almost 12 midnight on the head we were struck with a F4 tornado that just ripped through our city and tore it apart. It literally looked like a war zone in our streets. As a family member and I were walking my street, I noticed quite a few men wearing these royal blue shirts and they were speaking to a few of my neighbors at the time. So evidently I must have had this look of fear or disbelief at the time. So up comes this young looking guy with one of the royal blue shirts on. And he asks me ma’am do you need any help and I replied I don’t know I live here but I don’t recognize anything. So he assured me that everything is going to be alright they were there to take care of us. He then asked did I have any damage and had any one spoken to us to assess our damage. Which no one had. So we walked back to my house he spoke with my husband he got us assessed covered my roof so that nothing further got damaged. Well this young man did exactly what he told me they were going to do. Take care of us. This young mans name is Justin A. Not going to use a last name I don’t know if it’s appropriate or not. But if every employee is as professional as Justin is Dreamworks has a long prosperous road ahead of them.

After having several roofing companies contact us regarding our old, damaged roof, we decided to use Dreamworks for our project. Kenneth came to our home and was very knowledgeable, honest and straightforward. When we told him we had Allstate for our insurance company, Kenneth did not shy away from the challenge. He worked with us every step of the way and got our roof fully covered. We even had enough coverage to get architectural shingles installed instead of the normal 3-tab.

On installation day, the Dreamwork crew showed up early and got right to work. Tyler was the project lead and he kept us informed on everything they were doing. He answered all of our questions in great detail and we were confident in his ability to manage the project. Tyler even had the workers stop the shingle removal so my wife and sons could leave the house safely. The crew finished our roof that evening and did a great job of cleaning up. So far, we are extremely happy with how our roof installation turned out.

I would certainly recommend Kenneth to get you started and walk you through the process, and I would recommend Tyler to manage your installation from start to finish. Some of the other roofing guys will promise you things they probably shouldn’t be doing, but if you want honest, reliable and straightforward service, go with Dreamworks. You won’t be disappointed.

Dreamworks was doing business at a neighbors home late on a Friday evening and they stepped up with what we needed at our home. No appointment on the books and they were willing to take time out of their schedule to walk over and offer their expertise and address our immediate needs. Very professional, knowledgeable and has the customers best interest in mind!

I was initially wary of this company, as they knocked on my door unsolicited with the usual roofer's story about replacing my roof at my insurer's expense. After inspecting the roof and taking photos, they asked me to sign something which included a fee if I hired a different company to replace the roof.

But we got past that problem quickly, and everything worked out seamlessly, efficiently and professionally exactly as they told me to expect. That is, they handled all communications with my insurance adjuster, who agreed with their diagnosis requiring roof replacement due to wind damage, and it cost me nothing but my insurance deductible. Actually, it cost me about $1,400 more than that but only because I asked for an upgrade to the quality and appearance of the roof. The work required all of one day but no more than that, and they cleaned up when they were done.

One problem did arise. Roof replacement causes lots of noise and vibration, as they told me it would, and it caused a light fixture in my laundry room to fall out of the ceiling. To be honest, I don't think that would have happened but for the 50-year old plastic fixture in the ceiling that was in the process of disintegrating. When I noticed that a day or so later I thought it was my problem, but when I mentioned it to Chris Parker, Dreamworks' General Manager, when he called just to ask if I was satisfied, he said he would send someone out to fix it. Frankly, I thought it would be a difficult job, possibly requiring someone to crawl around in my attic, but Danny called me and sent Carey to fix it, who came on schedule and fixed it in less than 30 minutes.

I rarely respond to surveys and requests for reviews, simply because everyone wants that these days and my time is worth something to me. But in this case I was motivated to write this review, with the repair of the light fixture possibly the single most important motivating factor. They didn't have to do that but they did, and that, together with the efficient roof replacement, makes me a happy customer.

I highly recommend jacob fuchs, he was super helpful and really friendly, did an awesome job dealing with the insurance company, and got a new roof put on the house we were buying in a timely manner and i was super Impressed with how clean they left the property after the roof installation, definitely will be using them for our next roof!!!

I called Jeremy as I am purchasing a home. He has been fabulous from day one. I needed a roof inspection to see if home I am purchasing has a structurally sound roof. He came out and did the estimate actually a day earlier than he promised. He actually came on a Sunday, which is his off day. He came as he knew I needed the roof inspection as soon as possible and as Monday there was predicted to be rain. He was out inspecting the roof for at least an hour. He provided me a detailed report with many photos showing the areas of concern. He also has spoken with me several times about his findings and recommendations. I can tell, after talking to Jeremy over this past week, that he knows his stuff. He is professional, polite and very responsive. I can tell he wants what is best for his clients. He definitely is a hardworking and diligent professional.

Dreamworks was great to work with. Jason was the project manager that orchestrated all of the interactions with my insurance. There were no insurance surprises and it was relatively seamless getting things moving. It took them 1 day to remove and replace my roof (and there was a bit of additional repair work needed). Crew leader Travis communicated well and explained all that was done, and his enormous crew was outstanding. I interacted with the office very little, but Teresa was prompt and attentive. All told, this was a painless experience and have even recommended them to others.

Great experience!! Definitely recommend! Jacob Fuchs came out and inspected my roof because I had some concerns about how it overlapped with the gutters. Jacob did a full inspection outside and even checked the interior attic to make sure everything looked good from both sides. And he even took the time to show me what my roof looked like. He told me honestly there was nothing wrong with my roof and that it was in good shape. He was very prompt, professional, and honest which I really appreciated!! Definitely would recommend him to anyone looking to have their roof checked out and will use him in the future if I have any issues!

After things not turning out with another roofer (very unprofessional), Tim Brisbane knocked on my door at the right time. I had already done my own research on choosing the right brand of shingle. I knew I wanted to go with Certainteed. Tim was very trustworthy and I had confidence in him. We worked out all the details and Tim worked directly with my insurance company as well. My new roof was installed without any problems. I would reach out to Tim and the Dreamworks team without hesitation anytime.
Lisa - Decatur

I worked with Kenneth at Dreamworks on replacing my roof and he was professional and courteous. Got the job done in one day. Looks great. Thank you

Our new roof looks amazing and we couldn't be happier. Jacob Fuchs was our project manager and he took care of everything, from inspection to handling insurance all the way through cleanup. I highly recommend Jacob and Dreamworks before going anywhere else for a new roof!

We couldn't be happier with our new roof. Jason Fuchs was our project manager on this job. He handled everything from the inspection, and communicating with our insurance company to delivery of all materials and timely clean up. If you think you can't afford a new roof, give these guys a call first!

Dawn and Gary were so helpful to replace my roof and my gutter. They take care with the insurance and everything was so perfect and professional. l will recomend them 100%.thank you for your help dreamworks.

Dawn was outstanding from the beginning to the end she went above and beyond. The work and finishes made my house look incredible my family loves it. Thank you so much Dawn for being so professional can’t believe how easy the process was. Highly recommend Dreamwork's restorations.

My master bathroom had a water bubble after a storm recently. Dawn and Gary came the very next day to inspect roof. They were here, and assessing damage before I knew it and were very informative and thorough. Grateful for good people who really care. I am already spreading the word on the great team at DreamWorks! Thanks again Dawn! You are a rockstar! Gary you were awesome too, but Dawn has my pups long lost twin! Pleasure doing business! Such good people!

Very impressed with Dawn and Gary. They walked my mom through the whole process and made sure she understood each and every step of the situation to get the work done. Highly recommended and very professional!!

DreamWorks did my roof a month ago and helped me after a tree hit my house. Dawn and gary made sure EVERYTHING was done here for me. Tim and Danny were awesome also, they really took the time and effort to get my inside of the house back to good standing and even gave me a referral for another company who helped with my plumbing who was also great. I'm happy. 10 stars
!!

Huge thank you to Jacob Fuchs and Keith for helping me with my new roof! my wife and I love it! Thank you Jacob for making the whole process as painless as possible and making sure I got taken care of well! Nobody I recommend more than Dreamworks!!!

I started following Dreamworks because of a former student, Jacob,.
He is a partner in the business. I wasn't actually looking for a roof at the time, but one of their representatives actually knocked my door with an offered for a free roof inspection. So I let them inspected roof. After the came down from the inspection, they made me aware that they saw ZERO damage to our roof. A few days later another roofing company had come by and offered a free inspection as well, when I saw they were roofing neighbors of mine I allowed them to take a look. After the completion of their inspection they had told me my roof has lot of hail damage and persisted that we file a claim. We preceded, but I had a bad feeling about it. The roof was approved by my insurance provider so I reached out to Jacob Fuchs of Dreamworks. He sent me a link showing me the past roof inspection they had completed and to my surprise he guessed the company that actually inspected my roof letting me know, there were concerns of contractor made damage. Neither of us have proof to say either way, but the customer service and knowledge from Jacob is what sold me , on choosing the contractor for my job, I'm glad I hadn't signed an agreement with the last company just yet. Jacob came out right way and went over every with and to my surprise had gotten the insurance to pay out an additional $10,000 for my roof! The roof is beautiful and Jacob personally came by and picked up left over materials the day after Thanksgiving.

Overall my experience was incredible. Jacobs response to phone calls and text messages make me feel he just might be the Usain Bolt of customer service. If you need a roofer Jacob is your go to guy!

Nothing but praise for dreamworks at every step! We had our roof replaced after damage from Zeta. Jason was our salesman who met with us and dealt with the insurance company on our behalf. He was pleasant, a little sarcastic, and it was great to have someone local we felt we could trust.

Keith and his crew went above and beyond what we expected. I talked to Keith throughout the day and it was obvious he takes great pride in the work he does and wanted to do right by us and not cut any corners. He helped us replace parts that were not part of the scope and guided us on next steps to maintain our house (even tips for puppy training!). These guys worked hard ALL DAY, from 6 in the morning until it was dark.

I recommend you look no further if you’re considering hiring them.

Dreamworks is gearing up for Christmas... A Carpenter is out back making giant wooden gift boxes for Toys for Tots and other drives.
Stop by or call for a home inspection

Dawn McNeely, is sooo awesome. Let me tell you, she is awesome. Even though I didnt end up using there services, she went above and beyond her normal scope of work to help me. She tried everything she knew in her power to find away to help me with my claim but it wasn't anything on her or DreamWorks, it was just me. I hope her employers realize they have a great person representing them and if I ever need work I will not hesitate to contact Dawn. Also, the other people I got the pleasure to speak with were also wonderful!

Dawn with Dreamworks is great. Super friendly and very knowledgeable. My new roof is fantastic and adds value to my home. If I have something else that needs to be replaced I will definitely use Dawn and Dreamworks.

Joey Wood, what a sweet young man. When I couldn’t get though and get a response from the insurance company, he got right through and helped get things going. The workers showed up on time, were very presentable, hard working. They got the job done in time without a hitch. They were excellent. I’m thankful for each one.

Adam and Brandon found no damage from the recent storm (Zeta). From the looks of my roof they suspected that it could be a defective shingle from the manufacturer, but it turned out it wasn’t. Adam and Brandon could of easily lied to me and told me that I needed to replace my entire roof, but they didn’t. They were very honest and knowledgeable. If ever needed I will definitely give Brandon and Adam a call again.

I called Dreamworks a week ago to try and get an appointment for a roofing/siding estimate. I was told I would hear back that day or the next. It has been a week and I have never been contacted. If they are that unresponsive to earn my business I certainly have doubts it would be any better if they had. Thank you anyway...I will find a contractor with better communication skills than that.

DreamWorks restoration contractors are professional, and proficient in dealing with insurance, roofing and General Contracting. Their sales team is top notch and their contractors are courteous and do great work.

If you are in need of a roof inspection, replacement or any other home repairs. I highly recommend Jacob of DreamWorks.

We had hail damage from a huge hail storm in July 2019 Our insurance company sent an inspector who did not climb up on the roof to take a look but rather used poorly focused photos to deny our claim. Dreamworks, specifically Paul Benton, helped us deal with our insurance company, pointed out to them the areas that were damaged and that a new roof was necessary. This took a few months but our insurance company finally approved a new roof. Dreamworks installed the roof, cleaned up all the old shingles, nails, etc. and did an awesome job. We would highly recommend them for anyone in need of a new roof or roof repair.

Be careful of this company!!! First we had no intentions on getting the roof fixed. After convincing we allowed them to place a claim with our insurance company, after talking with the owner they got upset because she wanted to wait to start the repairs. Then after she backed out they called and complain to her insurance company!!! Threats and broken promises!! Even though the roof is finally getting fixed it's sad that owners who aren't knowledgeable could be bullied by companies like this. I highly don't recommended!!!!!!!!! Maybe if your white they will be nicer ‍♀️

Dreamworks had great products to choose from and their installation was very good. I was always able to get in contact when I had questions or concerns. I love the cabinets they installed, the look, the quality. They worked to work with me.

I am very pleased with my experience with DreamWorks Restoration. I worked closely with Jason from start to finish on getting a new roof. He was very detailed, thorough, and willing to address any questions we had during the process. Also, he was responsive and handled everything in a professional manner. He even took the time to walk us through our shingle options. I greatly appreciate his superb customer service and the crew’s fantastic roofing work. Thanks Jason and the DreamWorks crew! I would recommend them to anyone looking for a new roof.

Dreamworks Restoration did the impossible. They were able to provide Allstate a solid case in replacing my roof. They have done what two other roofing companies have not been able to. Jacob and team, you guys are the best! Thank you.

I was a first time home buyer and this company was great. They came out and checked out the roof before we talked to the insurance company. They even came back out with the adjuster to make sure to point everything out and make sure it was covered! Super grateful for all they did!

I am very happy and satisfied with Dreamworks Restoration. We needed a roof replacement to our house and from the beginning they made it a smooth process for us. We worked with Josh and he was wonderful. He helped us workout the process with the insurance company and even though there were issues with my HOA, he was there to help us find a solution fast. He was always available to answer any questions or concerns I had, and was here the day of the job (something you really don't see), he was here until the job was complete and until I was satisfied with the work. Every question was answered in an understandable way. I highly recommend Josh with Dreamworks Restoration.