- Hebron
- Commercial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- Asphalt Shingle Roof
About the Business
What people say about “Curley & Sons Inc.”?
{
"summary": "Customer feedback regarding Curley & Sons is predominantly positive, highlighting their professionalism, quick response times, and high-quality workmanship. Many reviews emphasize the exceptional communication and reliability demonstrated throughout various projects, contributing to a strong sense of customer satisfaction. However, there is a notable complaint regarding lengthy delays and poor communication when ordering parts, which raises concerns about their delivery service. Despite this, the majority of customers express gratitude for the team's dedication and effectiveness in completing their projects.",
"liked": [
"They went above and beyond by educating me on how to take care of the sunroom.",
"Curley and Sons did good work, communicated well and came when they said they would.",
"The team at Curley and Son refurbished our sunroom in one day.",
"The workmanship of Shawn Curley and his associate Carlos was first class.",
"They completed the work in the scheduled time they provided."
],
"disliked": [
"I was put in a queue to wait for MONTHS to speak with someone about my order.",
"I had to be assigned to a project manager to order any part.",
"It is now February 13, 2025 and I am waiting for my door handle.",
"Before I was able to even order the door handle, I was put in a queue to wait for MONTHS.",
"I first contacted them in JULY of 2024 to speak with them about whether I had
Recommended Reviews
I hired Curley & Sons to clean and reseal our sunroom. They went above and beyond by educating me on how to take care of the sunroom, while even fixing our front door! They are friendly, knowledgeable and are committed to getting the job done the right way. I've worked with a lot of contractors since owning my house and they are some of the best you can hire.
I ordered a door handle from Curley & Sons on December 4th, 2024 and it is now February 13, 2025 and I am waiting. Before I was able to even order the door handle, I was put in a queue to wait for MONTHS to speak with someone about my order... I had to be assigned to a project manager to order any part. I first contacted them in JULY of 2024 (sent pictures and emailed them because they never answer their phone) to speak with them about whether I had to order a new door or could just order parts for the door. I finally decided to order the handle alone because I assumed if I ordered an entirely new door they would have to install it and this would take many months. After I ordered the handle, they told me I am in a queue of orders and that I will not receive anything for at least two months. They cannot just mail a handle, as it is in the same queue as if I ordered an entirely new room to be installed. At this point, I would never want them to come to my house to reinstall a door even if my reason for ordering just a handle turned out to be flawed. True to their word, it has been over two months and I have not received it. Also, be warned they never answer their telephone. Also, please believe me and consider the fact that if you order a sunroom from them you will never receive any replacement parts and EVERY part is non standard and must be ordered through contacting them directly, and most parts must be installed by their installer -- even a screen or one window or one door. I have never in my entire life experienced such poor customer service.
The Curley team were flexible and good to work with. The project took longer than expected due to circumstances beyond their control which is not unusual with construction projects but they stuck with it to completion.
- Hebron
- Commercial Roofing
- Residential Roofing
- Financing Available
- Metal Roof
- Asphalt Shingle Roof