CTI Roofing

I couldn't be more happy with the way CTI did my roofing, they showed up on time and finished my roof in one day, great experience. I was so happy I referred them to my sister who used them. They did a great job with the insurance.

I rarely give 5s for reviews. CTI Roofing did a great job on my roof replacement. I worked with Jose who was very helpful, knowledgeable, and diligent throughout the whole process with me, CTI Roofing, and my insurance company. Thx again

We had a great experience working with CTI. They were great to work with. Great communication with everyone . The roofing crew did a great job and worked so hard in the heat to get the job done.

Jose was great to work with contacted insurance adjuster and work with them. The team that came was great they got straight to work and completed and clean up was great. Would recommend them

Very happy and impressed with CTI roofing company. We have the most beautiful roof and wonderful team that left front and backyard very nice and clean respect their honesty and wonderful business definitely will recommend CTI to all my friends. Thank you so much

It was time for a new roof on our home, and CTI gave us one of our first bids. After meeting with a few other contractors, there was simply nobody else who came close to CTI. Jose was so knowledgeable & efficient. He had a claim started within minutes and kept in constant contact to keep us up to date on the process and time frames. Before we knew it, we had a new beautiful roof (after the crew worked tirelessly for nearly 12+ hours straight). The work done was of the upmost high quality.

Thank you Jose, CTI and the crew for a great experience. We will continue highly recommending you to our family & friends…

I didn't watch them work but I could hear them the whole time. That crew worked non-stop for 5/6 solid hours solid! Then a pause and the next 5 or 6 hours I heard them tapping all the shingles down. When it seemed to be all over and the crew had saddled up and left, I went up on the roof and was amazed!! It was a beautiful job, well done and all within one day!! I couldn't be more pleased!!

I was looking for a roofer to take off my 2 layers of old roof and install a new one. I called 4 roofers and got bids from all and I listened to each one and recomendations. CTI gave me the best price for what I wanted and with the same quality of materials I wanted. Jose gave me an excellent presentation of how they do their work. I said I would like the job done on certain time frame and I was called and told me it would happen on a certain day within that time frame and it did. I was told it would take a day to 1 1/2 days. Workers showed early in the morning and went to work. I was empressed with what hard workers they were and no goofing off. I watched their quality and how clean they left every thing when they finished. Their workmanship was very very good. I would recomend them to anyone needing a roof. My neighbor also had them come over and do his roof and he felt the same way about their workmanship deadication to their work. They ended up finishing my roof in one day. Jose didn't come back and say well we had to do this or that so the cost went up. Final cost was just as we were quoted in the begining.

Jose was very responsive in explaining problems with the roof. Everything with the roof looks great, and the clean-up was done very well.

I called CTI Roofing to get an estimate on a roof leak. Scheduling was quick and Jose provided a prompt estimate. There were a couple of missed repair times/dates, but this was a small job, and not an emergency, so I wasn't too concerned. The work performed came in below the estimate, and everyone we worked with along the way was courteous and professional

I called CTI to get a bid on my roof along with several other companies. I was late getting home from another appointment. The representative JP waited 30 minutes as i was stuck in traffic. He was very patient with me. His knowledge and expertise was very helpful and extremely important. JP checked out my roof and several shingles missing from the last summer wind and hail storm. Well long story short, I decided to go with CTI because of their experience, brand and product. Roof was done in 1 and half days and so far really great. I'm glad I went with them.

CTI did a great job. Jose was very easy to work with. He did a great job at explaining the whole process. The roof turned out great. They did a good job cleaning up after the roof was done.

CTI Roofing did a great job and it all went through the insurance. The roof was replaced. There were multiple layers to remove. All work was done in one day. They worked from sun up to sun down. The trailer was hauled off the next morning.

The whole process took two months. I only made payments when I received a check from the insurance company and paid the deposit to start the work. The insurance paid about half up front.

I worked with Jose Perez and he was very helpful during the whole process. He has a lot of experience working with insurance companies.

The new roof looks great. They did a good job of the clean up and I helped some with that. They also cleaned out the gutters some by scooping out debris from the old shingles and using a leaf blower.

I was referred to CTI Roofing by a past customer.

Jose did my Father-in-laws roof and did an amazing job. So I wanted him to come out and look at mine to make sure that mine was ok due to all the recent storms. I gave them a 5 star review not only for the quality of work that they did but it’s not to often that you find people as honest as Jose. When he came out he looked at my roof and said it’s still got a decent amount of life in it still but sent me a video of two turtle vents that were bad and told me the benefits of going to a ridge vent. I went with the ridge vent option not only because of the benefits but because of Jose honest opinion of not having to replace my roof. It shows that this company will take care of you no matter what your roof needs are. This day and age is all about making more and more money and not telling the truth to a customer but I fell like CTI will do the right things for their customers. Again thanks Jose and CTI

CTI roofing did a great job replacing my roof. They worked with my insurance (who was very unresponsive) and made sure everything was processed correctly. They were extremely great at communicating, accountability and timeliness. My insurance’s preferred contractor gave me a more expensive quote. CTI hounded my insurance for months to approve the repair, as soon as they did, the materials were here within two days and completed the install in a single day. No sales pressure from Jose, just honesty and a fair price for high quality work. I plan on having CTI do my roof on another structure in the near future.

I recently had the pleasure of working with CTI Roofing for a roof replacement project, and I must say, I am extremely impressed with their service and the quality of their workmanship.

From the first interaction with their team, it was evident that they were highly professional and knowledgeable. They took the time to thoroughly explain the entire process, addressing all my concerns and ensuring I had a clear understanding of the project timeline and cost.

The CTI Roofing crew arrived promptly on the scheduled day and wasted no time in getting to work. They were efficient, organized, and demonstrated exceptional attention to detail throughout the entire installation process. I was particularly impressed with their ability to work seamlessly as a team, resulting in a smooth and hassle-free experience for me as the homeowner.

Not only did CTI Roofing complete the project within the agreed-upon timeframe, but they also exceeded my expectations in terms of the final outcome. The new roof they installed not only looks incredible but also provides the utmost protection and durability. I have received numerous compliments from neighbors and friends on the exceptional craftsmanship and aesthetic appeal of my new roof.

What truly sets CTI Roofing apart is their commitment to customer satisfaction. They ensured that every step of the project was carried out with the utmost care and professionalism. The team was always available to address any questions or concerns I had, and they provided regular updates on the progress of the project.

Lastly, I must mention the competitive pricing offered by CTI Roofing. Their quote was fair and transparent, and there were no hidden costs or surprises along the way. The quality of their workmanship combined with their reasonable pricing makes them an excellent choice for anyone in need of roofing services.

I highly recommend CTI Roofing for any roofing needs. Their exceptional service, quality workmanship, and commitment to customer satisfaction make them a top-notch roofing company. I am extremely satisfied with their work and will not hesitate to hire them again in the future.

CTI lives up to it's name: Confidence, Trust, Integrity - yet I would add: Creative, Talented, and Insightful. I couldn't have asked for a better experience from start to finish. Special thanks to Jose Perez!

Painless and Perfect
A couple of months ago we had a horrible storm blow through our town with high winds and large hail. We are an older couple and checked around the house and saw a couple of tiles in the yard, but we weren’t too worried. A nice fellow came to our door a couple of days later and offered a free inspection of our roof. He said that if it needed a repair, they would be happy to help us out. When their sales guy came to inspect our roof, we were shocked at the damage he found! He offered not only to place the claim with our insurance but to work with them in our behalf. Before we knew it we had a beautiful new roof that will last longer than we will need it. Their crew worked so fast it was done in a day. There were respectful of our property and of us. All in all I recommend them very highly.

We would highlight that our experience with Jose was great and without his support throughout the process of negotiating the damage and coverage with our insurance, they likely would not have covered the majority of the damage. He was a pleasure to work with and we appreciated his advocating for our situation. The roof looks great and we would highly recommend their service!

CTI was very professional and did quality work. From our initial meeting with Jose until the installation was complete. I was kept informed of any changes (had a delay because of rain), and rescheduling. We had a couple small but annoying leaks where our awning over the deck met the house. Not anymore! They addressed all my concerns and let me get up on the roof after the tear off before the new roof installation to “see for myself”. They mediated for me with my insurance company and got a substantial amount covered. I highly recommend CTI roofing.

CTI roofing is fantastic. They removed and installed in two days and the new roof is beautiful. The ventilation upgrades are well worth it. It was noticeable in the south facing garage in hot July.

We had our roof replaced and we have had issues since January 2023, we noticed water stains then roof paper on the ground. Reported it and kept emailing, calling snd trying to get someone to fix. They claim they have no personnel or other excuses. Water stains still not fixed today 7/27/23. Today we reported more roof pieces on the ground. We wish we had someone who can be responsible and can address these before more damages to our home.

Reed went above and beyond with the small repair work on my roof. He located where the leak was and took the time to fix it properly and included it in the original bid price.

This company was great to work with. Jose was there for any questions and made sure people were doing what they should. They did the job in one 12 hour day. Great clean up as well. One thing that was important to me was what they quoted me was what I would pay. No hidden costs was very much appreciated. Thanks Jose and staff at CTI

CTI Roofing was professional from beginning to end. They did a thorough inspection, quality work, and cleaned up everything. The office staff was friendly and helpful.

After losing shingles in a recent storm, I contacted the various contractors that I was referred to by my insurance company and left messages. After a week of calling and not getting an answer, my neighbor recommended Jose with CTI Roofing and he was the only one that called me back. Jose was very professional, knowledgeable and honest. CTI had reasonable pricing and was upfront with all the costs. The crew was fast and did a good job.
I would highly recommend CTI Roofing.

CTI is an amazing roofing company! Their employees are fast and provide quality work. I'm very satisfied and recommend them if you need a new roof!

Very professional and efficiently carried out process from beginning to end. Reed was personable and helpful. The roofers were polite, quick and clean. All debris removed at end of day.

My experience with CTI Roofing was nothing but positive. Reed in particular was very professional and responsive to any questions I had about working through my insurance and explaining their bid for my job. In the end, I used another roofer who I had a previous relationship with, so I can't speak to the quality of their work, but I'll always remember CTI as being nothing but a pleasure to deal with.

Was very timely. Finished 98% of the job in one day. Cleaned up very nicely. Came back and finished the job the next day. I have roofed in the past and was pleased with the work.

In the process of updating my house, I've dealt a lot with home repair/improvement companies, so I was wary and distrustful of CTI. I'm happy to say that dealing with them was an excellent experience. They were prompt and knowledgable and kept me informed throughout the entire process. They took care of everything; I didn't have to contact my insurance company once. The installers were on time and were careful to thoroughly clean up after the job was done. In fact, the back yard looked better when they left than when they arrived! I highly recommend them if you need your roof repaired/replaced!

Towards the end of February I experienced serious wind damage on the east side of my roof. After contacting my home insurance, I started to get bids on who was going to replace my roof.
I went through three roofing companies, before deciding to have CTI Roofing do the job.
Reed and Tony thoroughly inspected all the roof damage and what needed to be done. Very impressed how they presented themselves. So around mid April, Ernesto ( Ernie ) and his crew from CTI Roofing, did a total makeover on my roof in just two days! They did an awesome job!
They all deserve a five star rating!! Love my new roof! Ron

they were very personnel they took very good care of our roof the installation was quake and done on time. the crew was very polite

These guys are scammers I would not recommend them to anyone! They took over a year to show up and the workmanship was the worst I’ve ever seen. They do not return calls or show up when they say. The roof looks like hell, put up the wrong stuff, didn’t finish? They are supposed to come fix some stuff and have not returned only sending a bill of how much I owe and it’s way more than the estimate and they haven’t even finished! I have never dealt with such unprofessional crooks ever! Do not use these people!

I was excited to work with this company because the person who came out to help me with my estimate was super friendly and seemed very honest. Unfortunately the financing was an issue which is not CTI's fault of course but i did figure out my financing situation and tried reaching out to the person who gave me the estimate and he kept telling me he would get back to me and never did. When talking to him when he came out he reassured me that he could work with us and that we would get it all figured out and that he was gonna help us but instead he just blew us off. It was disappointing.

Dont hire CTI Roofing!! They damageed my house & did really unprofessional work! They removed flashing and replaced it with glue. They cut into the siding of my house & did not replace it. They charged me for gutter removal which they did not do. They came to my house when I was at work to install the roof instead of coming while I was home at the appointed time! They refuse to answer my phone calls when I try to reach out to them regarding my damages! Please avoid this company!

Very professional & friendly. Also, I thought it was cool that the guy made a video of him up on our roof so we could see for ourselves how it looked.

Paul with Cti did a wonderful job on our roof and would answer any questions I had even if it was 9pm on a Sunday. It took them less than 24 hrs start to finish. I didn’t have to communicate with my insurance company what so ever, they handled it all for me!

I needed a quote for fixing a few shingles on our roof before the sale of our house. From the beginning they were professional and warm, they even worked with us when we had to move the inspection last minute. Reed, the service provider, was very helpful and easy to work with. He walked me through our different options, including how we could use our insurance company to our advantage along with information about the condition of our roof. Over all pleased with our experience.

Struggling with my review of this company. On one hand, the employees have been kind and professional. On the other hand, there have been lots of issues.

1. They overcharged my insurance over $600 when replacing my roof two years ago. I caught the discrepancy and got it resolved.
2. I had a shingle failure within three weeks of installation in 45 mph winds. They fixed it, but should have been a sign of things to come.
3. Had significant damage in the Sept. 2020 windstorm in Davis County. Over two months later, CTI and their manufacturer are in a "he said, she said" battle over who is at fault. In the meantime, my roof remains damaged as winter lurks right around the corner. The roof materials and installation are both within the warranty period.
4. CTI is not seemingly willing to honor their warranty.
5. CTI should have repaired my roof immediately and done negotiations w/ the manufacturer to pin final blame and cost burden. Instead, as the homeowner, I am being asked to shoulder the cost of the repair and also to act as the mediator between installer and manufacturer.

The people have been kind; the company's way of doing business has left much to be desired.

So far so good. Paul with CTI followed through and showed up on time for the initial inspection and the appointment with the insurance adjuster. I had called another roofing company 4 times to try and get them to show up, but they never did. All I know is Paul was very professional, and he SHOWED UP. The roofing job hasn't been accomplished yet, but my experience to this point has been positive.

Ok, the roof has now been completed, and it looks great! There were a few surprises along the way, but at the end of the day, they showed up and got it done! Details below:

Here's my experience in nut shell: Before they started working on my roof, I received an email saying that they would be monitoring the weather and would let me know when they planned to get started. To our surprise, on Monday morning, shingles were delivered to our house. I called CTI to see what the plan was, and they said they wanted to get the shingles delivered so they get started once there was a break in the weather. It would've been nice to know that shingles were going to be delivered, but no big deal.

The next morning, another surprise, a huge dumpster was being delivered to my driveway. I had to run out and ask the driver to pull out of the driveway so my wife and I could park our cars on the street. Which thankfully he did, or we would've been blocked in. Again, it would've been nice to know that the dumpster was being delivered so we could've parked on the street the night before, but I can't complain too much since I ultimately needed a new roof with our without knowledge of CTI's timeline. I called CTI to get a status, and they told me that the roofers would be showing up to get started that day...which was about 15-30 minutes after I got off the phone with them.

The crew did the tear off in the snow over the course of two days. They had to quit early the first day because of the weather, put down huge tarps over exposed parts of the roof to prevent water damage. They finished the tear off and had all the tar paper, drip edge, and ice and water shield installed by the end of the 2nd day.

To my surprise, they sent me an invoice for the added cost of replacing some of the plywood. As a customer, it would've been nice if they had called or knocked on my door to show me or explain that they were going to have to do that. For me, communication is key, especially when it has an impact on my wallet. I would've approved the replacement of bad plywood, but I just prefer surprises on birthdays and holidays.

They didn't show up the next day because of the forecast. The day after that, they showed up, worked through lunch time and finished the job by the early afternoon.

They cleaned up pretty good around the house, but I will need to clean the rain gutters a bit more to collect more nails and debris. One of my downspouts is curved at the top, and I noticed some nails in there when I got up on the house to take a look at their work. I had to put a strong magnet into the downspouts to reach and collect a bunch of nails that had fallen in there.

The dumpster was picked up a couple days later.

After looking at my driveway, I noticed a couple of hairline cracks in a couple of the cement sections, and some crumbling on one of the corners of amother section. I have sent CTI pictures of the damage and have yet to see how they will handle it. I'm sure they were caused by either the dumpster and/or the truck that delivered the shingles.

Easy to work with and they did everything they said they would do When they said they would do it which is very unusual for a subcontractor! They cleaned up their mess really well (which is also unusual!) and were done very quickly For a fair price! Will use them again!

Hector was great came over and re inspected the roof one year after it was installed due to big winds.

Very professional. Honest assessment of issues I am facing with my roof. I didn’t feel sales pressure. Awaiting bid for work needing to be done.

Updated review:
I am changing my review for CTI Roofing. My initial experience with this company was very favorable (see above). However their follow through was horrible! I requested a bid to repair or replace my attic fans as well as do some roof repair. I was promised a bid within a week. It never came. Each time I would call I was promised a bid would be coming shortly. It never happened. After several phone calls I finally gave up on CTI Roofing. This is not the kind of company I choose to do business with. They can’t keep promises. If I could change the star rating above I would give them one star.

Jose was the service rep. He was very knowledgeable, respectful and kind.
He went over the complete job with me.
He followed through with dates and time.
The completed work looks great.
I would recommend CTI to family and friends. Also ask if Jose can be your Service Rep.

I had CTI replace my roof last year. The roof job looked awesome and I was very happy. I had to pull a panel off my front porch and saw that the roofers singled over a rotted spot in the wood. I immediately called to complain! Within seconds they put my mind at ease. Took complete responsibility for the shoddy workmanship and sent someone over to evaluate it. Within weeks, the house was reinspected and they fixed two places that should have been done the first time.
One I had no idea about! They showed up fixed the problem with nothing more than a phone call to me. I couldn't be happier with the professionalism, respect and promptness of this company!

CTI did a great job on my roof! They are very professional and respectful of your property. Customer service was great and I would highly recommend this company to anyone!

They were professional, and helped with filing the claim. Work was quality, finished in 1 day, and the debris was completely picked up.

I highly recommend this company!

A happy homeowner.

I am extremely satisfied with CTI! They spoke to me after looking at my roof. (30+ years old!) CTI told me that they would work with my insurance to get my roof covered and helped me every step of the way to make it possible. Daniel and Pete was extremely helpful, if I had any questions they would quickly get back to me. It took the roofers approx. 1 day to get the old roof off, and the new roof on, and a half day to finish all other necessary touch ups. I'd definitely recommend CTI to anyone who in need of a roof, they help you out and guide you every step of the way! Thank you CTI and Daniel Reyes for an excellent job!

Everything about the whole experience was great. Everything was on time. They were accommodating picking up the check, worked well with my insurance, and the crew was professional. I highly recommend.

William and his team of roofers Juan, Mario, William’s wife and several others that came and went were fantastic! These guys were so quick (2 days)! They made tearing and replacing a roof look easy. The way they all worked as a team was fascinating to watch! Carrying up big sheets of plywood with ease up a ladder! All were pleasant to talk with. Little communication as all but William spoke only English but we communicated best we could! Great group! The mess was completely cleaned up the second day before leaving, spotless!! I did incur ruts in grass from heavy equipment and a garden retaining wall that was displaced. My roof is fabulous!! Thanks CTI for handling all the negotiations with my insurance! Highly recommend!

I completely regret using CTI for my roof replacement. They were very helpful and communicative when they started working with me. They worked with my insurance and got the estimate. Then they collected my $1000 deductible. Then crickets. I didn't hear from them. They gave me a potential time frame which came and went. I finally threatened to pull the job from them and then they blamed it on weather. Weather was great up until they finally got back in contact with me. Weather got nice again (this was in the fall). Again no response. Again I started calling and emailing. Finally in November (after taking my deductible in August), they started work. They did part of it (with no communication) but didn't finish all the work until spring. When it was finally done, and my insurance company issued the check for the payment, I started getting calls multiple times a week asking if I had received the check yet. They only communicate when they are collecting money. Worst customer service ever.

CTI Roofing was amazing!! They communicated regularly & often. Great with which to work. They followed up in an extremely timely manner. I highly recommend them!

If you're a person that likes to do everything yourself and have control. CTI roofing is patient and will walk you through every step. My English is not that strong but I didn't need to worry because they spoke Spanish. I am very pleased with their work. Excellent job.

These guys do exactly what they say they will do,work was great and the clean up was even better.Would recommend them to anyone

CTI contractors did an amazing job on my roof. Their crew was on time and worked hard all day from dawn to dusk. They were very respectful of my property. When they finished they cleaned everything up and left no trace of anything other than a beautiful new roof. I am very thankful that they knocked on my door and worked hard to get it approved by the insurance. They were honest, did everything they said they would do. Once it was approved by my insurance I had a new roof that next week. Very impressed with the quality and the service. I would not hesitate to use them again. Thank you!

Cti Door knocking approach is not my favorite. My adjuster warned me about having them do my roof. I still proceeded to let cTI help me with my hell loss. Why would I not? The new roof for $500. My experience with Cti at first was amazing. Then I found out my project manager was let go. It seems when a few of the key people left everything went downhill. Door knocking approach is not my favorite. My adjuster warned me about having them do my roof. I still proceeded to let Cti help me with my hell loss. Why would I not? I knew roof for $500. My experience with Cti at first was amazing. Then I found out my project manager was let go. It seems when a few of the key people left everything went downhill. I am still waiting for them to fix my damage stucco.Communication lacks severely!

They did really good work, but their customer service was pretty bad. They didn't return calls and didn't show up for appointments and didn't call to say they weren't coming. One employee left due to there being a problem with what they were working on that needed to be resolved before he could continue without letting the homeowner know he was leaving an employee at the office was supposed to call and didn't. Needless to say communication between employees, contractors, subcontractors, and customers is extremely poor.