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Crystal Bay Pools

  • 800 Main St, Altavista, VA 24517
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Crystal Bay Pools, we pride ourselves on our versatility and technical expertise, offering a comprehensive range of services that cater to both residential and commercial needs. Located in Altavista, Virginia, we specialize in roof installation, replacement, and repair, as well as emergency roof services and gutter cleaning. Our team is equipped to handle complex projects from start to finish, ensuring that every detail is meticulously managed. Our commitment to organization and consistency is evident in every project we undertake.

We prioritize attention to detail and reliability, fostering a well-coordinated environment that delivers durable, high-quality results. Whether you need a new roof or maintenance for your existing structure, we are dedicated to providing long-term value for our clients. With our extensive experience and customer-focused approach, we are ready to tackle your next project with confidence.

What people say about “Crystal Bay Pools”?

Customer reviews for Crystal Bay Pools reflect a highly positive sentiment, emphasizing the excellent customer service, professionalism, and prompt communication. Many customers appreciated the detailed recommendations provided by the staff and their willingness to go above and beyond to resolve issues. The delivery service and availability of pool products were also frequently praised, with customers expressing satisfaction with the overall experience. Overall, Crystal Bay Pools is regarded as a trustworthy and reliable choice for pool needs.

What Users Like The Most
  • The service was excellent!
  • They recognize me when I come in, they provide detailed recommendations on chemicals, and they always go the extra mile.
  • I was very fortunate to connect with Ms. Perdieu...she was quick to respond to my questions.
  • Dionne talked us through the options of pools and helped us determine which would be best.
  • They went above and beyond to make sure our pool turned out perfect!
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 14 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Tammy Hill
Jul 25, 2025

We just had our pool completed by Crystal Bay. So glad we went with Crystal Bay Pools. The service was excellent! Big shout out to everyone at Crystal Bay Pools!

Caitlin Hancock
Jul 14, 2025

Crystal Bay has extremely prompt, professional work and warm customer service. They recognize me when I come in, they provide detailed recommendations on chemicals, and they always go the extra mile to ensure their customers are happy with the final results of any installs. Our pool liner was installed by their guys and they did a fabulous job.

Michael Neville
Jun 11, 2025

I had a problem with my equipment and was very fortunate to connect with Ms. Perdieu at Crystal Bay. She was quick to respond to my questions and was relentless in helping me solve my problem. THANK YOU!!

Jan Deppner
Jun 9, 2025

They are a great family that we're happy to know! We bought from them and continue to have them support our pool needs!

Jennifer Bielicki
May 19, 2025

I love my pool! Crystal Bay did a wonderful job helping me pick the perfect pool for my unique yard. Kind, courteous, and professional--I couldn't have asked for a better experience. I would never buy anywhere else. Highly recommend.

Tiffany Ferguson
Apr 22, 2025

Parking is great people to help pretty fast and help with water sample great. All there to make the pool season a breeze They are now transporting water with their own truck!

Cindy Greer
Aug 31, 2024

I have loved working with everyone at Crystal Bay Pools. Dionne talked us through the options of pools and helped us determine which would be best. Luke advised on where the pool should go, the finishing touches and so much more. They were very detailed and worked with Brad and I throughout the entire process which I so appreciated. I would highly recommend this company and we LOVE our pool!! Thank you Crystal Bay!!!

Robin Lynn Cox
May 25, 2024

Had several issues with my new heater but Luke went above and beyond resolving the issue even coming out after hours. We really appreciate him and the fine work from this company would definitely recommend

Jennifer Teegarden
Apr 3, 2024

The Crystal Bay team has been great to work with! Professional and knowledgeable about every aspect. They went above and beyond to make sure our pool turned out perfect! Highly recommend!

David Gibson
Oct 29, 2023

Our go-to business for our pool. Drive over 25 miles to get pool products. Could use places closer, but customer service and product availability keep us coming back.

Donald Rowland
Jun 16, 2022

VERY, VERY helpful people. They don't try to sell you what you don't need. They are very professional all around. I won't be getting my pool supplies anywhere else.

Stepben Albert
Aug 16, 2021

This place have all your pool supplies and hot tubes and new swimming pools and set up. Very great people to work with.

Donna Cheatham
Jul 9, 2021

Really appreciate time and quality of work efficient and friendly and did a . great job. Great family owned business

None ya Business
Aug 29, 2020

I have dealt with Crystal Bay all season with my pool, they replaced the liner and arranged for the water delivery. They are friendly and the staff is great to work with when having my water tested and buying chemicals. Will continue to use them for as long as I am around.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 800 Main St, Altavista, VA 24517
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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