Countryside Motors, Wellington KS

I have debated on posting this, but everyone needs to be aware. I scheduled my Tahoe for an oil change. I was told $80. I pulled out cash and paid the rest of my bills. Everyone is struggling these days so everyone knows what it’s like to decide what bill to pay. I drop it off to get it changed and when I pick it up. Had a $170 bill! When I stated the oil change was supposed to be $80, the guy stated “well the cabin air filter was nasty and you were low on coolant” the thing is, the Tahoe had just been looked at Firestone in Wichita a couple weeks prior. We knew it was low on coolant but not a whole gallon like this guy said. And Firestone stated the cabin air filter was fine. Whatever. It is what it is. BUT what gets me, they didn’t even ask. They just did it and charged me for them. I had to use $80 cash and then max out what little I had on the other credit cards I had. This is so unprofessional and now that I think about it, I should have made them eat the cost. I didn’t approve those services. So when you go in, be sure to tell them “only do this, don’t touch anything else.” That way, when the guy tells you “it was my idea” you can tell him “good, then use your credit card.” Well never go to this place again

Purchased a new ATV from Countryside Motors. Was a pleasant, easy experience from beginning to end. Janet helped facilitate a seamless procurement. Polite, upfront, and thorough. Strongly recommend for ATV purchase.

This place is great! We stopped in on our way to my Dr in Oklahoma City and those that work there are so pleasant and nice!! The breakfast burritos we ordered were so good!!

very disappointed in the integrity of sales lady ( Janet) and owner Richard Jesina. my 19 yr old daughter and my wife negotiated to buy my daughter's 1st vehicle purchase. overlooked was that the rear seat headrest were missing. called and asked therm and was told they didn't have them and would not replace to make right. SAFETY ISSUE!! Next during the purchase it was noted that the window had 2 pits in it. Janet assured us that they had fixed the cracks and there would be no issues. 3 weeks later it cracked out and nothing has been done. isn't cracked windshield work guaranteed? sad that their greed has taken away the joy of a young lady who works hard, 1st purchase. DEFINITELY WOULD NOT RECOMMEND. Good " salesmen" poor integrity.

Excellent customer service! Called and spoke with Hayden. He helped me over the phone and had the parts. I asked how much to install and he estimated that. I then decided to just have Countryside to install it. Dropped Polaris Sportsman off before noon and he said it would be likely fixed Thursday. He called me 3 hours later and had it fixed already:) Don't you expect that to happen often, and I won't next time but it was great. He then gave me 45 minutes to get there and pick up before he left. His estimated cost was the final cost. Countryside Motors, you need to keep that guy around. I was in a couple years ago as well and Hayden was my contact, good service, smart and sometimes super fast. Thanks Hayden.

We recently had a warranty repair on our Polaris Ranger, and Hayden in service was a total professional! His professionalism, customer service, and mechanical knowledge made the short drive to Wellington well worth it! We also purchased some maintenance parts from their parts department for a Hustler mower we use on the farm. They were a joy to work with as well. Great job you all! Thanks!

Listens well to the problem of the car and fixes it to the best of their abilities. All workers were very nice and friendly with great customer service.

I had issues with my car while I was traveling from Wichita to OKC for a family funeral. Everyone at Countryside Motors could not have been more kind. They got my car in immediately, made sure my mom and the family that was traveling with me were comfortable in the waiting room and had fresh coffee, and they resolved the problem with my car and were more than fair with the charge. They said I had been through enough with my car issues and the funeral. I made it to OKC and back to Wichita feeling comforted knowing my car was in good shape after the work they had done. I would highly recommend them.

Corrie and Mike were awesome, I came in on a Friday afternoon despite no appointment and the fact that they could not do warranty work on a GMC (worst decision GM has done) they were willing to help. They diagnosed the issue and referred me to a couple of GMC dealers in Wichita, where I could get my issue corrected under warranty. I can not say enough about their willingness to help. Thank you, in a world where good service is harder to come across yall stand out.

Our sales person, Janet, was excellent. She knew the product and quickly responded to initial text messages for additional info about the vehicle. Janet greeted us immediately upon our arrival at the dealership. There was no pressure to buy just facts about the vehicle, discussion about best price and help in getting financing and paperwork completed. We would strongly recommend her and this dealer ship.

My appointment was on-time and promptly worked on. I was informed of any possible issues before they were addressed and given the option of fixing them prior to any action. I will recommend this facility to anyone.

Great customer service from Steve, Cory, and others involved in replacing the mirror on my car!! Appreciate them keeping me informed on what was going on.

We had a fine experience with Countryside previously, and I saw the car I hoped I wanted on their website. BTW, the website is great; navigates nicely, and info is handy.
When I went in, I was met, the car was ready to test drive, I received full info regarding the car, and all was simply my highest hope for doing business on a new-to-me car. I cannot recommend Countryside enough. Their courtesy, knowledge, experience, and ability is superlative, and I appreciate it.

David Harden was great to work with & he kept his word that the paperwork would be short! We definitely will be return customers!!

Country side was great at getting me into my Brand new Chevy Trail Blazer If your lookin for a new car get with David at Country Side Motors , Wellington

I was having an intermittent issue with my SUV. It would happen several times a week. The Techs listened to what I was explaining and fixed it right the first time. They even came in under the original estimate. I have not had the problem since. I highly recommend taking your vehicle to them. A HUGE thank you to them!!

I was overcharged as there was a mistake made on my bill and it was corrected as soon as it was brought to the attention of the person in charge. Thank you Chris ! You have earned my business next time Sir !

Everyone was so kind and made everything as easy as possible. Janet helped us with our Yukon and was so sweet and made the process painless.

Made an appointment for an oil change for today .. a week ago....came in for my appointment to find out that the person who made the appointment made it for the wrong day...the man at the desk still manage to squeeze me in and get my car done! Amazing service and always great work. Highly recommend servicing your car here.

I bought a 2020 Nissan Rogue from Countryside Motors. The transaction was very smooth, I worked with Janet Page and was very comfortable making this deal with her.

Dave in sales, killed it. Made it so easy, finance was even easier. Buy from these guys kept it simple and quick. Had my new Polaris in 24hrs. Thank you Countryside.

After 30 yrs of frontend work at Dealerships, I was impressed but Barry and Cory, a rare find of professional and courtesy you rarely expect. Thank you both

Wonderful experience. Texted to get started, received a phone call from sales person, we were told what was needed and we made arrangements to finalize the 'deal'.

First time having my vehicle serviced here. Everyone I met was welcoming and friendly. Did a thorough job of inspecting and reporting the service of my truck.

I have my Spartan mower service here twice a year ! They do great work. Jeff and Chris always help me, and always accommodate my schedule!

My polaris atv died from an electrical short. They found it quickly and fixed it. Also serviced the machine. Friendly and professional service. I plan to use again when needed.

Great experience. Hayden was great & kept me up to date on how things were going. We had an appointment for service & it was completed by the end of the day.

All of the staff who were involved in completing the recall on my Equinox were friendly and prompt. I would recommend Countryside motors without hesitation.

Janet at Countryside Motors made my new car purchase a very pleasant experience today! She was very knowledgeable, patient, and wanted me to be happy with my purchase. I am the proud new owner of a new 2023 Chevy Traverse from Countryside Motors, Wellington KS. If you are looking for a vehicle I highly recommend this dealership!

Haden and staff came through again. Found the problem and repaired same in a timely and economical manner. Thank you.

Did exactly what they say they're going to do when they say they're going to do it The two times my ranger has been in. They have not kept it for more than a few hours and fixed everything they said that we're going to fix and did it well.

I have been taking my cars over the past few years here to get repairs. They have always been up front and fair. That’s why I keep coming back to
Countryside.

Thank you Countryside Motors, and Janet Page, for the most pleasant, stress free, car buying experience ever! Every step of the way was transparent and with no surprises. This is the way car buying should be. Thanks!

I’m four years into owning my Colorado and visiting the service shop is how it should be. I got an oil change, they topped my fluids, inspected my truck for anything that may need attention and sent me on my way in less than an hour. Thanks Countryside!!

Update: Countryside Motors is everything you expect from a dealership. Good quick service from friendly folks. And my Colorado is still a great truck. Highly recommend both!!