Cougar Construction & Roofing - Elk, WA
- 38207 N Ponds Rd, Elk, WA 99009
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Green Roof
Other roofing contractors nearby
| Roofing contractors in Elk, WA | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| Jobin Roofing LLC | 5.0 | 96 | ✓ Active | No |
| 4 A Roofing Inc | 5.0 | 95 | — Not checked | No |
| DG Contracting | 5.0 | 95 | — Not checked | No |
| Restoration 24 | 4.9 | 95 | ✓ Active | No |
About the Business
What people say about “Cougar Construction & Roofing”?
Customer feedback is mixed regarding the company's services. While some clients praise their quick response times and willingness to go above and beyond, as in the case of an emergency roof repair completed the same day, others express dissatisfaction with missed appointments and unresolved issues. Communication appears to be a critical factor, with some customers feeling neglected when their expectations are not met. The delivery of service is inconsistent, leaving some customers pleased while others are frustrated. Overall, there are commendable aspects, but serious concerns about reliability and follow-through are evident.
What customers highlight
- They came out and did it THAT DAY.
- Incredible service.
- They also caulked some loose flashing around my evac vents for free.
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
We needed someone to patch up and repair our roof after a wind storm last November. I called them and they said they could get me done in a couple days, which was great, but I advised we were leaving in two days and they could just do it while we were gone. Instead of making us wait, they came out and did it THAT DAY. Incredible service. While on the roof, they also caulked some loose flashing around my evac vents for free. 5 stars.
Cougar roofed my house many years ago. 2 years ago I noticed the roof was leaking and had caused the facia board to detiorate. Aaron did the mend but it was not successful. It's still leaking.
This month I asked if he could remove moss from the north side of the house. He said he could and set up an appointment with me. He was a no- show. He didn't have the decency to call. I would have been glad to reschedule. Just a phone call is all a expected. No way would I recommend this company!!
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