Cougar Construction & Roofing - Elk, WA

Good 3.0 (2 reviews)

38207 N Ponds Rd, Elk, WA 99009
Commercial Roofing
Industrial Roofing
Residential Roofing
Licensed & Insured
Green Roof

Website —

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Cougar Construction & Roofing, we pride ourselves on our versatility and technical expertise, adeptly handling both residential and commercial projects. Located in Elk, Washington, we offer a comprehensive range of services, including roof installation, replacement, inspection, and specialized repairs. Our team is well-equipped to manage complex tasks from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency enables us to deliver durable, high-quality results that provide long-term value.

We understand the importance of reliable service, and our coordinated approach allows us to tackle even the most challenging jobs with confidence. Whether you need a thorough roof inspection or a complete installation, we are dedicated to meeting your needs in Elk and the surrounding regions.

What people say about “Cougar Construction & Roofing”?

Customer feedback is mixed regarding the company's services. While some clients praise their quick response times and willingness to go above and beyond, as in the case of an emergency roof repair completed the same day, others express dissatisfaction with missed appointments and unresolved issues. Communication appears to be a critical factor, with some customers feeling neglected when their expectations are not met. The delivery of service is inconsistent, leaving some customers pleased while others are frustrated. Overall, there are commendable aspects, but serious concerns about reliability and follow-through are evident.

What Users Like The Most

They came out and did it THAT DAY.
Incredible service.
They also caulked some loose flashing around my evac vents for free.

What Users Like The Least

Customers are fully satisfied

Services: Roof Repair Roof Inspection Roof Waterproofing Roof Skylight Installation Roof Gutter Repair Roof Water Damage Repair Gutter Companies Services Tar and Gravel Roofing Tile Roofing Attic inspection

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Overall Company Rating

Average 3.0

Out of 2 reviews

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chris autry

Google review

Aug 31, 2023

We needed someone to patch up and repair our roof after a wind storm last November. I called them and they said they could get me done in a couple days, which was great, but I advised we were leaving in two days and they could just do it while we were gone. Instead of making us wait, they came out and did it THAT DAY. Incredible service. While on the roof, they also caulked some loose flashing around my evac vents for free. 5 stars.

Pamela Henning

Google review

Jun 29, 2021

Cougar roofed my house many years ago. 2 years ago I noticed the roof was leaking and had caused the facia board to detiorate. Aaron did the mend but it was not successful. It's still leaking.
This month I asked if he could remove moss from the north side of the house. He said he could and set up an appointment with me. He was a no- show. He didn't have the decency to call. I would have been glad to reschedule. Just a phone call is all a expected. No way would I recommend this company!!