- 2400 ON-3, Oldcastle, ON N0R 1L0, Canada
- Licensed & Insured
- Metal Roof
- Gable Roof
- Tar and Gravel Roofing
- Tile Roofing
About the Business
What people say about “Cleroux & Sons Roofing (Residential Windsor Roofing Contractors)”?
Customer feedback is predominantly positive, highlighting the company's exceptional customer service and efficient communication throughout the roofing process. Many reviews commend the quick response time and the quality of work, with several customers noting that their properties were left cleaner than before. However, a few reviews signal serious issues regarding reliability and cleanliness, suggesting that while many customers are satisfied, there are notable concerns that should be addressed. Overall, the company's commitment to rectifying problems, as evidenced by their responsive approach to complaints, stands out.
What Users Like The Most
- The company was quick to fix the problem and pay for the damages which I found to be highly respectable.
- Came out a day later, ripped out all the old shingles, patched up all the rotten spots and holes on the roof, and put new shingles on.
- The entire crew is well organized and all have their jobs to do. Left my yard as it was when they arrived.
- Everything was explained and done exactly how it was explained.
- The sales rep was very professional and was true to his word from start to finish.
What Users Like The Least
- AT LEAST 5 HOMES HAVE HAD ISSUES WITH THEIR ROOF. THE LATEST BEING, A LEAK WHERE THE ROOFERS HAD CUT THE SHINGLES.
- Decided to walk over and see the work they had done and the mess they left behind, shingle wrappers strewn across the neighbors' yards.
- After major damage to my roof due to a wind storm, nobody showed up and nobody called to say they were not coming.
- I agreed to the quote and contracted them to do the work, and was told they should be doing the work 'probably the second week of April' but nothing happened.
- A week went by, and I never heard back from them.
Recommended Reviews
We had this company performing some work on a construction property next to hours and the quality appeared to be fantastic. Some of the nails were misplaced on the roadway and unfortunately ended up in one of my trailer tires. The company was quick to fix the problem and pay for the damages which I found to be highly respectable. For my next roofing job, I will for sure be calling them!
So…we had our roof redone 5-6 years ago. Since then we have noticed a small leak. I reached out to Cleroux and they came out right away and fixed the problem. And by right away I mean within the hour! Here’s the kicker….my memory is not so good! They didn’t actually redo our roof 5-6 years ago! We had a different company. I completely thought Cleroux had done it. Even though…they repaired the issue anyways! Amazing service! Thanks again!
Had a leak on my roof during heavy rain season, called them and told them my situation. Damien said he’ll check his schedule. Called me back the next day, switched his other jobs around as they can wait. Came out a day later, ripped out all the old shingles, patched up all the rotten spots and holes on the roof (it was a mess), and put new shingles on. Cleaned up everything, left my property cleaner than it was before they started.
All were done in one day! And it rained that night! Totally saved us from more leaking and stress. Offered to pay him a deposit, didn’t take a penny until it was done and I was happy with it.
Hiring them to do the roof on my build as well! Highly recommended!
- 2400 ON-3, Oldcastle, ON N0R 1L0, Canada
- Licensed & Insured
- Metal Roof
- Gable Roof
- Tar and Gravel Roofing
- Tile Roofing