- 11514 38th St S, Horace, ND 58047
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Asphalt Shingle Roof
About the Business
What people say about “Clean Response”?
Customer feedback for Clean Response is overwhelmingly positive, with many highlighting the company's quick response times and excellent communication. Reviewers consistently commend the professionalism, knowledge, and thoroughness of the team, particularly noting Shane and his crew's dedication to their work. Clients appreciate the empathetic approach during stressful situations and feel well-informed throughout the process. However, one review raised a severe complaint regarding negligence that resulted in additional costs, which slightly tarnishes the overall sentiment but is overshadowed by the majority of positive experiences.
What Users Like The Most
- We appreciated the quick response and work ethic of the Clean Response team!
- He made sure to keep us well informed and made sure to answer all our questions.
- Shane Johnson really cares about his client.
- I have now had multiple meetings with Shane Johnson but I needed no more than the first one to find out his dedication to his profession and community.
- Clean Response has been amazing to work with.
What Users Like The Least
- They came out and billed me another $10,000 to deal with the second pipe which was caused from their negligence.
Recommended Reviews
Adrien and Chris did a great job at our house with a last minute call. We appreciated the quick response and work ethic of the Clean Response team! Thank you!
Adrian came out after a water line busted and cleaned up everything and sprayed antimicrobial spray and came back and checked on things until the moisture level was low enough. He made sure to keep us well informed and made sure to answer all our questions. He was very professional, respectful, & personable! Would 100% recommend Adrian!
This company came to my building help clean up after a frozen pipe burst. They did a nice job drying stuff out. Their workers kept moving space heaters from a room where a car had come through the building. We kept putting the space heaters back. They kept moving them. We did not catch when they moved them once and another pipe burst in the room that was supposed to have a space heater. They came out and billed me another $10,000 to deal with the second pipe which was caused from their negligence. I will NEVER use this company again I'd highly suggest you find another company to do your clean up.
Response to their response: I reached out multiple times to discuss the situation and was told that I'd be sent to collections if I did not pay this in full by the manager. Attorney's even started sending me letters. Weeks later I was asked to remove this review by the manager. I feel other's need to be aware of this company. There's really nothing more for me to call and discuss unless this company wants to "make it right" with me. This company has been given multiple opportunities to do that already by me. The company has my contact information if they'd like to do that. If this review is still up..... they never did.
Company Locations
Branch Offices
- 11514 38th St S, Horace, ND 58047
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Asphalt Shingle Roof