So I get multiple quotes for any project I intend on doing to try to save where we can. After speaking with an inexperienced phone rep n hanging up, the owner calls n seems disappointed that I’m going to get more than one estimate, then proceeds to tell me “I don’t want to waste your time” because if you want to save money “we’re not for you”. So be forewarned, if you’re looking for best value for your hard earned money “we’re not for you”. I always let a potential business partner know what my intentions are when I contact them so they’ll consider putting their best foot forward on an estimate, so when I heard this response coupled with the fact that they didn’t even try to submit an estimate…this is all I needed to hear. Wish I could afford to turn business away these days for lack of effort. For those that have used this company and were happy good on you, but this was my experience with them.
Update…He’s backpedaling because he knows he’s in the wrong. His inability to train/hire good help n that he refuses to answer for, so when he gets called out on it he gets defensive.The fact as a business owner ur taking the ‘No accountability ’ stance is quite frankly all future customers should know before considering doing business n is a classic narcissistic trait. Customers deserve to know that after peeling back a layer of the onion u start to see the true colors.
Did u ever ask WHY I hung up Chris? I had to take an important phone call, while the perception was rudeness that was not the intention.
So Chris, u encourage ur clients to get multiple estimates but u didn’t provide me with one? Lol ur argument is asinine.
FYI look at ALL my Google reviews..11 of them total I think, of which 10 are 5 star with only urs being negative. Actions have consequences n u seemingly can’t handle it. I Personally don’t make habit of leaving negative reviews as anyone can see. Had u taken the time to ask why I hung up then this could’ve been avoided, but u didn’t. Then u contradict urself by saying “u encourage multiple estimates “ but yet u didn’t offer to give me one.
U have a good day as well