Logo of Chism Services LLC

Chism Services LLC

  • 1000 Frederick Ln #8, La Grange, KY 40031
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Flat Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Chism Services LLC”?

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Recommended Reviews

Overall Company Rating
Excellent 4.7
Out of 25 reviews
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T L
Apr 15, 2022

Chism services LLC heating and cooling -
Absolutely awful buisness! After a code violation on our system to which they installed and almost caught our home on fire. The owner refuses to acknowledge anything, return messages or emails. He has lied and made threatening phone calls in the middle of the night. Does not take ownership of warranty on contractual obligations. DO NOT USE THIS COMPANY! THIS IS NOT AN ACCREDITED BUISNESS!

Alex Kenitzer
Apr 7, 2022

I contacted Chism Services LLC Heating and Cooling Derby weekend, May 2021, about needing a new HVAC system. At that time, Chism and the crew were accommodating and quick to answer our call. They successfully installed a new indoor and outdoor unit that weekend.

Friday, Jan. 27th, 2022
Around 3:00 AM - assuming we had a power glitch, our house was cold, around 60 degrees. With temperatures outside below freezing. The power to the Nest thermostat was not registering. After some self troubleshooting, we had no luck successfully turning on the heating system.

9:50 AM - I called Chism Services, Jon RT Chism (the owner) answered on the first ring. I let him know that they installed our unit in May of last year (9 months ago). And our Nest was giving us an error. The RH wire couldn't connect, and it couldn't power on the unit. Jon told me there were a 'couple' of people in front of us, but he would call back in an hour and give us an update.

3:45 PM
I called Chism Services again left a voicemail about our issue.

4:30 PM
My fiancé called Chism and left a separate voicemail.
At this time, we were aware of the early dismissal for schools and the weather that could be impacting the area. I gave Chism the benefit of the doubt since I still had not heard back. By 5:00 PM, I knew it was a lost cause to get service on a Friday night, so we prepared the house to hunker down with no heat, a snowstorm, and below-freezing temperatures.

Saturday, Jan. 28th, 2022
4:12 AM - I am woken up by my phone ringing from the owner of Chism, Jon. Being in a daze and seeing the hour on my phone, I did not answer.

7:30 AM - I get up and check my phone. I have a voicemail from Jon, lasting 38 seconds. You can hear him asking if "I made it home okay..." as he is assuming I am someone else. It was clear he was driving and on Bluetooth, under the influence.

7:50 AM - I call Jon back, leave another voicemail, again, giving him the benefit of the doubt and to just at least contact me back for any update at all.

9:22 AM - I send a text message to Jon personally. No response.
My fiancé decided to reach out to Wright Mechanical Services to see if they could come out for a service check since our unit is still not working.

12:30 PM - Wright Mechanical Services diagnoses the issue as: "Found high voltage wired air handler taped together. Found wires had melted and killed the power to the unit. Removed wires rewired breaker so that there were no jumper wires to the breaker. Cycled system on and off to ensure proper operation. The system is running normally at this time."

Sunday, Jan. 30th, 2022
1:18 PM - I reached out to the owner of Chism, Jon, after having our unit successfully fixed by Wright Mechanical to let him know what they found. Unfortunately, I've given Jon ample time to respond, and he continues to ghost.

If you've had a unit installed by them, I would call another HVAC company to check their work. And I would HIGHLY recommend Wright Mechanical Services Inc. who saved the day.

Sara Losey
Mar 5, 2021

Every step of this process was prompt, professional and reasonable. The owner got back to me within minutes of me calling and sent a technician over within the hour. Their prices are very reasonable for the quality of what you get. I will definitely use them in the future and recommend them to anyone who needs heating/AC work.

matthew carpanini
Jun 11, 2020

A/c went completely out. I feared the worst, possible heat pump failure. Showed up at my house promptly and it ended up being a simple fix. Could have charged me a lot more and took me for a ride. I will continue to call Chism Services whenever I need anything for my HVAC system. Thanks a bunch!!!

Brett Cornell
Apr 21, 2020

Chism Services was the best of 5 different estimates/companies when it came to services/models offered. I dealt with Jon Chism and he was very knowledgeable about every product. He made sure we did not get something we didn’t need, and explained everything we got very well. Would recommend to anyone looking, and I already have.

Michael Hart
Mar 28, 2020

Was referred to Chism by a highly respected local builder. Although I got quotes from two other companies, felt most comfortable with Chism. They did an excellent job-going above and beyond in everything they did-they even went up on my roof to ensure proper installation. Had to put into words my happiness with their work, but what is easy to articulate is that they will have all my business/referrals moving forward!

Nick Theilen
Feb 13, 2020

Had a great experience with Chism for a new furnace install. Called Chism at 7pm one evening and they had technicians here the next morning to replace my furnace. Price was significantly better than the popular heating and cooling companies on a Google search. Quality of work was exceptional. Highly recommend Chism for any heating and cooling needs. Will be using Chism moving in the future.

Carl Stuck
Nov 8, 2018

Shows up on time, does quality work quickly, and charges a fair price. Too bad I can only give 5 stars.

Emily Lyman
Nov 3, 2018

Chism heating and air are the HVAC company I would highly recommend to anyone in need of heating and air work . First because they are always on time , second- they never had to price match thanks to their prices already being so modest when it comes to this type of service, third- because they are fair and won’t up-sell you into buying unnecessary services when you don’t need them. Just the third reason alone is why I like this company they are honest and humble , not just out for your money... Now that’s what I call service !! Thank you guys!!

Stuart McRay
Nov 3, 2018

Chism Services has helped me (friends as well) on multiple calls, from simple leak checks and top offs during the sweltering heat to consulting for new system installations. Always well priced and definitely the best of the best when it comes down to the quality of work and craftsmanship. Proof is in the pudding so take a look at finished works and know that its done right, don't cheap out to save a few bucks on someone else that won't put in the effort these guys do!!!

Christopher Johnston
Nov 2, 2018

Chism services is the only one I trust to work on my homes heating and air. Professional, neat, clean, and on time every time. The owner Jon is a stand up guy and stands behind his word and his companies work.

Mee Lee
Nov 2, 2018

I would recommend Chism Services LLC to anyone! Great friendly service that is reliable. I wouldn’t do business with anyone else!

Jillian Halliday
Nov 2, 2018

Highly recommend, business and professional. Great customer service as well as quality of work. Couldn’t ask for a better group to handle all of our needs. Also nice to have them take the time (and patients) to explain as to why the services/fixes needed to be made. Appreciate everything they handles for us!

John Cissell
Nov 2, 2018

Fair and honest dealings every time I've had the opportunity to do business with Chism. They've done 2 commercial jobs and 2 residential jobs for me in the last 3 years and I regularly recommend Chism!

JoAnna Diersing
Nov 2, 2018

These guys are the best! So professional and clean. They make sure that you really understand the service they are providing. This is the only HVAC company I will use and recommend to others.

Michael Luckett
Nov 2, 2018

Chism Services has come to our rescue a few times now. On a hot Sunday afternoon when I thought for sure no one would be able to help they came to the rescue. While some repairs were simple and others complex they always provided a great service and the prices were fair.

Levi Donaldson
Nov 2, 2018

Chism did great work for me. Another company suggested a very expensive and unnecessary fix. Chism came out and took great care of us.

Mike Neeld
Nov 2, 2018

They are the best in the business! I have used them multiple times in the last couple years on multiple homes. I would never call anyone else, their work is of the highest quality that I have seen, very detailed and the finished product is always very clean and done correctly. I have never had to have them back out once a job was complete for any reason.

steve cundiff
Nov 1, 2018

I have used Chism on several occasions and have always gotten great service and communication. Jon , has always taken the time to explain what was wrong and what we need to do to fix it.
I highly recommend Chism Services.

Corey Sims
Nov 1, 2018

Our AC unit went out and Jon had it replaced it no time. He took the time to explain our options and get the best product for our budget. If you need HVAC work done, you can trust Chism Services!

Tracy Rowlett
Nov 1, 2018

These guys were awesome. They were punctual, very professional and explained everything to me very clearly. They also made time in their busy schedule to make sure my dead, 50 yr old furnance was replaced before it got too cold.
Definitely will be using these guys again in the future.

Michael Brown
Nov 1, 2018

Great customer service, excellent follow up. Service Techs are well trained and do a good job of making sure you understand the work being performed and more importantly that you are a satisfied customer.

Kyle Skaggs
Jan 9, 2018

As a Real Estate broker it is important to be able to refer professional and skilled industry people. Jon is incredibly professional and a true master of his craft. He took exceptional care of my clients.

Jayme Lunde
Jan 9, 2018

Jon and his team were responsive, professional, on time, and did exactly what we needed, with no unexpected charges. I would highly recommend them for any of your heating and/or cooling needs.

Nicholas Nowinski
Dec 1, 2016

I use Chism services for my business and my home. Absolutely satisfied every time i need something. Ive used Chism for since they have been in business and recommend all my friends and business owners to use them as well. If your looking for quality, honest and dependable HVAC work, look no further

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  • 1000 Frederick Ln #8, La Grange, KY 40031
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Flat Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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