Chief's Gutter Service
- Portsmouth
- Commercial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
At Chief's Gutter Service, we take pride in our technical expertise and versatility, serving both residential and commercial clients in Portsmouth, Virginia, and surrounding areas. Our comprehensive range of services includes roof inspections, roof vent installations, roof deck and skylight repairs, and meticulous gutter cleaning. We are equipped to manage complex projects from start to finish, ensuring that every detail is addressed with precision. Our organized and reliable team is dedicated to delivering durable, high-quality results that provide long-term value.
We understand the importance of thorough project coordination, and our commitment to consistency ensures that your home or business receives the attention it deserves. Whether you're enhancing your property's curb appeal or ensuring its structural integrity, we are here to help you achieve your goals with confidence.
Customer feedback for Chiefs Gutters is mixed, with several highlighting both quality work and significant issues with communication and customer service. Many reviews praise the professionalism and skill of the installation crew, noting timely arrivals and thorough work. However, a number of customers express frustration over poor communication from the office, including unreturned calls and scheduling issues. This inconsistency in customer service impacts the overall satisfaction, as some customers reported negative experiences that overshadowed the positive aspects of their installations.
- Prompt, professional crew does a clean, neat job.
- Professional, knowledgeable, and friendly service.
- The crew was nice to my pups!
- Installation was proven by successfully draining massive rain.
- They showed up on time and were quick to get the entire house done with gutters.
- No communication skills.
- The office does not return calls.
- They did not show up for a scheduled meeting and did not return numerous calls after that.
- Customer service seems to be horrible and they would not reply to me at all.
- Left THREE messages trying to get them to come out and give me an estimate. No reply at all!
We are very upset customers. We had an estimate and had Chiefs Gutters come out to the house prior to look at exactly what work needs to be done. Both myself and husband took off of work to be home for the project 3 weeks after estimate was given. The crew arrived the day of the appointment and decided that to complete the same work quoted it was going to cost significantly more and left without further explanation because the owner is out of town. The owner, Fred, called us and we told him we still want the work done today for what was quoted. He said his team informed him we needed 2.5x more hangers than what was originally quoted. This was not discussed when his team was on-site earlier and we wanted only the work done we quoted. He turned from blaming his estimator to blaming his team. He was very unprofessional and said he already sent his team home for the day. We calmly told him we are very unhappy with his service after we took time off from work to get this done and will be using another company if he can’t come out today to get the work done and he hung up on us. I have never had such unprofessional communication. Do yourself a favor and use gutter buddies or brother who do just gutters… we will be.
This company did a great job on my 1930s home. New gutters handle heavy rains, no spillover. Prompt, professional crew does a clean, neat job. House looks BEAUTIFUL!Reasonably priced. I highly recommend.
In addition to some siding that needed replacing, we had to have the facia wrapped, and some sections replaced. In the midst of supply chain issues I found their communication very helpful, and I was VERY pleased with the work done. It doesn’t hurt that the crew was nice to my pups! I would recommend to anyone who wants a quality job done.
137 locals recently requested a quote
- Portsmouth
- Commercial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.