Logo of Chicago Roof Repair - Property Restoration - Public Adjuster - McKinley Co.

Chicago Roof Repair - Property Restoration - Public Adjuster - McKinley Co.

  • 10929 Franklin Ave Suite O, Franklin Park, IL 60131
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Slate Roof
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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Recommended Reviews

Overall Company Rating
Good 3.8
Out of 13 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Kasia Szczodruch
Jun 19, 2025

Last December, the home I was renting suffered a fire, and I hired McKinley Restoration Co. to help me because I truly had no idea what to do. Matt assured me from the beginning that I was in good hands, and nothing could have been more true. Every single person I spoke with was great.

Monica and Matt explained the entire process to me, which truly eased my fears. Alexis was always available to answer all my questions and patiently listen when I called for updates, even when I called frequently. It was incredibly hard because, as thankful as I am that my family and I are okay, all our items were destroyed. But Matt had prepared me from the start that it would take time, and Monica and Alexis consistently explained each step of the process and provided timely updates.

In the end, they professionally cleaned up all the items that were salvageable and worked tirelessly with me on my claim. They ensured I wasn't at a complete loss and that I was fairly compensated for what I lost. This company isn't just a great business; it's filled with truly heartfelt people who genuinely care.

Dawid Wierzbicki
Jun 16, 2025

I had 5 different contractors inspect and reject working on my roof. Finally McKinley took the job and did it well. I wish I went with them in the first place, great job

Julie Berger
Jun 7, 2025

Update: The response that my name is not in the system and to contact you directly highlights your complete lack of customer service. The work done was for my condo building and under a neighbor’s name. Why would I waste my time, again, contacting you with all the information just to be ignored? I noticed that you did not respond to my neighbor’s review and continue to ignore our attempts to recoup a refund.

Do not use McKinley!!
We hired McKinley in May 2024 to replace our shingled pitched roof, install a new ice & water shield, and new flashing where the brick meets the pitch. Not only did they not repair the shingled portion correctly, as a leak has since appeared, they re-installed old materials!
It took 3 months to finally get their attention and have the proper materials installled.
Unfortunately, now that we’ve encountered this leak, McKinley has yet again ignored our outreach and our requests for a refund remain answered.
The lack of customer service is unprofessional to say the least. The work was not done properly and we are stuck having to repair the same thing yet again.

Lauren Havrin
Jun 5, 2025

We hired McKinley Restoration to fix a roof leak that my husband had pointed out last year with this company. The work performed was unacceptable, as they completely failed to fix the leak.

They only came back to fix their work after my husband posted a bad review and then pressured him to take it down with the promise that they would fix this.

We had to hire an independent company to investigate the leak. The independent company confirmed that McKinley never addressed the original issue and source of the water leak, although it was clearly communicated by my husband the location of the leak and where to perform the work.

McKinley refused to take responsibility for this and ignored our request for reimbursement which doesn’t cover the full cost of the investigation or the ongoing damage.

This whole experience has been a nightmare and time consuming in the form of wasted money, more leaks, and zero accountability. I would not recommend for the abovementioned reasons.

UPDATE: McKinley has responded to two other one star reviews by our neighbors in the same building that has the roof leak saying the have no recollection of working with them. Do they not know how a HOA association works? One building, one roof. Pretty straightforward McKinley.

Jake Skrabacz
Jun 5, 2025

I hired McKinley to fix an active roof leak, but their repair was done by a secondary crew and included reusing old materials—against the contract. The leak never stopped and actually worsened.

They only returned after I posted a negative review, then pressured me to take it down by promising to make things right. I removed it in good faith—but the problem persisted.

Eventually, I hired an independent lab to investigate. Their testing showed water pouring visibly into the living room within a minute—right where I originally flagged. This is not a complex or ambiguous issue; the evidence is clear and straightforward. Despite that, McKinley ignored all my follow-ups and made no effort to fix the issue, even though the work is still under warranty.

This has caused serious damage, ongoing costs, and unnecessary stress. Avoid this company—they’ve shown zero accountability or professionalism.

Jonathon Scardina
Jun 5, 2025

If I could give this company zero stars I would. They came out & “repaired” a leak in the roof & I use the word repair in jest because they repaired it as good as my 1 year old nephew could. After pleading with them to come fix it again they failed for a second time. Was forced to hire someone else to eventually fix it & the problem was so clear a 5 year old could have spotted it. When this was brought to McKinleys attention & we asked for a full refund we received zero response. Stay away from this firm at all costs. They do awful work & their lack of response & professionalism is Stunningly terrible.

Nancy Wojciechowski
Jan 31, 2024

When my roof and siding were damaged in a hailstorm, McKinley reached out to me to make the repairs. They contacted my insurance company on my behalf. When the Allstate low balled the estimate, McKinley consulted an independent appraiser and fought with Allstate to get the correct amount needed to do the repairs correctly and to the city codes. This took quite a while and they never gave up!! A special shout out to Monica Kolendo for making what was headed into a long drawn out battle with Allstate into a great professional job on my roof, gutters, siding and downspouts! Their crews did a great job, cleaned up great and I am extremely happy with everything they did to help me. I would highly recommend McKinleY Restoration!!

Tom Russo
Jan 21, 2024

In awful weather conditions and multiple equipment problems because of very cold temperatures the crew from McKinley
did a terrific job removing the gutter ice jams that was damaging the ceilings inside the house .

Jessica Mitchell
Dec 18, 2023

Starting with a thorough assessment after the flood, the team flawlessly executed our basement remodeling. The process was seamless and the outcome impressive Highly recommend

Joyce Favia
Oct 13, 2023

Thrilled with the work done by this company! They quickly identified our flat roof’s problem and provided a durable solution. They helped stop the persistent leaking and even suggested ways to improve the roof’s insulation. Thumbs up :)

Marissa John
Oct 5, 2023

This company transformed my tragedy into a tale of resilience and renewal.They tirelessly worked during fire damage restoration to save what they could.Their understanding and support during this traumatic experience were a beacon of lights

Aaron Morgan
Sep 6, 2023

McKinley proved to be a lifesaver! Their swift response and efficient water damage restoration process brought my home back to its pre-damage condition. Truly impressive work! Thank you for everything!!

Arlie Hill
Jun 27, 2022

We are thrilled that your restoration crew was able to complete the work meeting our expectations. The team was hard-working, kind, and professional. Thank you again for a job well done!

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  • 10929 Franklin Ave Suite O, Franklin Park, IL 60131
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Slate Roof
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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